Here`s a list of the best alternatives for Jira Service Desk:
What is Jira Service Desk and how does it work?
Jira Service Desk is an ITSM and IT service desk software, empowering organizations to deliver high-quality service experiences to their clients and employees in real-time. It acts as a high-velocity service request management tool, enabling enterprises to configure a self-service portal, make use of conversational ticketing and deliver exceptional services as well. With features like incident management, request management, asset management, knowledge management and collaboration between IT operations teams and development teams, the software ensures query resolution in real-time. Further, organizations can trust Jira Service Desk to empower their IT operations teams to take better actions and minimize risks by providing more valuable contextual knowledge. The platform features a variety of asset management tools, helping users monitor inventories, track ownerships and take care of lifecycles as well. Moreover, enterprises get to gain more visibility into their IT infrastructures operating various critical services and applications leveraging the configuration management tools featured by the software.
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Sydney, Australia / +61 2 9262 1443 | |
| Deployment | SaaS/Web/Cloud Installed - Windows Installed - Mac | Official Website | https://www.atlassian.com/software/jira/service-desk |
| Category | Service Desk Software |
Disclaimer: The pricing details were last updated on 13/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Jira Service Desk pricing.
Here`s a list of the best alternatives for Jira Service Desk:
Yes, Jira Service Desk provides API.
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