TeamViewer

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About TeamViewer

Deep Dive with Clara AI

TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $24.9. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

100%
Momentum

71%
Popularity

87%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours, Online

TeamViewer Awards

# 2 Most Worthy Remote Access Software
Q3 2019

# 1 Fastest Growing Remote Access Software
Q3 2019

# 1 Most Popular Remote Access Software
Q3 2019

# 2 Most Searched Remote Access Software
Q3 2019

TeamViewer Features

Show Feature Explanation

Remote Access Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Unique Features

Session Transfer

Facilitates sending and receiving both attended as well as unattended support sessions

Diagnostic Tools

Helps to conduct performance testing and network configuration to identify issues on a computer.

Standard Features

Session Recording

Enables one to record remote access, support sessions, and meetings

Remote Control

Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system

File Transfer

Allows sending and receiving files

Feedback Collection

Helps in collecting feedback from users to assess the support

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

TeamViewer Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

TeamViewer Remote Access $24.90 $24.90 per month

$24.90 per Month billed Yearly

Add access to 3 more unattended devices: $49.80 per Month billed Yearly

Features

1 Licensed user
1 Concurrent connection (channel)(Up to 3 concurrent sessions per channel (in tabs))
3 Managed devices
Remote printing
File transfer / queuing

Start Free Trial

TeamViewer Business (For Single Users) $50.90 $50.90 per month

$50.90 per Month billed Yearly

Support for Mobile Devices: $63.85 per Month billed Yearly

AI Credits (250/year)

Access up to 200 unattended devices

Features

1 Licensed user
1 Concurrent connection (Up to 3 concurrent sessions per channel (in tabs))
200 Managed devices
Remote printing
File transfer / queuing
Google Meet integration (New)
Phone support (in 33 languages)
Mobile device support (add-on)
Unlimited attended devices to connect to
Record and playback sessions
Switch sides
Custom branding

Add-ons

Asset Management
Endpoint Protection
Device Monitoring
TeamViewer Assist AR Lite

Start Free Trial

TeamViewer Premium $112.90 $112.90 per month

$112.90 per Month billed Yearly

Support for Mobile Devices: $125.85 per Month billed Yearly

AI Credits (250/year)

Access up to 300 unattended devices

Features

15 Licensed users
300 Managed devices
1 Concurrent connection (Up to 10 concurrent sessions per channel (in tabs))
TeamViewer Intelligence (New)
Google Meet integration
Phone support (in 33 languages)
Unlimited devices to connect to
Unlimited devices to connect from
Outgoing connection reporting
Mobile device support (add-on)

Add-ons

Asset Management
Endpoint Protection
Device Monitoring
TeamViewer Assist AR Lite
Mobile Device Management

Based upon the Additional Concurrent Connections, the pricing plan varies.

Start Free Trial

TeamViewer Corporate $229.90 $229.90 per month

$229.90 per Month billed Yearly

Support for Mobile Devices: $242.85 per Month billed Yearly

AI Credits (250/year)

Access up to 500 unattended devices

Features

30 Licensed users
3 Concurrent connections (Up to 15 concurrent sessions per channel (in tabs))
500 Managed devices
TeamViewer Intelligence (New)
Google Meet integration
Phone support (in 33 languages)
Unlimited devices to connect to
Unlimited devices to connect from
Outgoing connection reporting
Mobile device support (add-on)
Incoming connection reporting
Mass deployment
Standard integrations add-on (ServiceNow, Freshworks, Zendesk, Jamf, Miradore and others)

Add-ons

Asset Management
Endpoint Protection
Device Monitoring
TeamViewer Assist AR Lite
Mobile Device Management

Based upon the Additional Concurrent Connections, the pricing plan varies.

Start Free Trial

TeamViewer Tensor Custom

TeamViewer Tensor is an enterprise remote connectivity cloud platform, enabling organizations to deploy a large-scale IT management framework to access, support, and control any device or machine quickly and easily from anywhere, anytime.

Features

Fully customized license
Additional features for Enterprises
Single-Sign On (SSO)
Mobile SDK (as add-on)
Enterprise Integration AddOn (as Add-On)
TeamViewer Intelligence (New)
Enhanced Mass Deployment (MSI)
Auditability (Audit log and API)
Premium 24-hour support available (SLA required)

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 02/07/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TeamViewer Pricing

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TeamViewer Reviews

User Rating

4.7/5 (Based on 5,096 Ratings)

Rating Distribution

Excellent
77.1%
Very Good
17%
Average
2.3%
Poor
0.7%
Terrible
2.9%

User Sentiments

Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

Do You Use TeamViewer?

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Review Summary

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

Pros

Userfriendly interface and quick setup for remote access.
Multiplatform availability, enabling remote support across various devices and operating systems.
Efficient file sharing and transfer capabilities for seamless collaboration.
High level of security measures, including encryption and authentication, ensuring data protection.

Cons

Occasional connection issues, resulting in interrupted remote sessions.
Limited customization options, restricting advanced configurations and integrations.
Potential performance issues with complex tasks or heavy workloads, leading to lag or delays.
Occasional reports of slow response times during technical support inquiries.

TeamViewer Reviews

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