Agile CRM Reviews

User Rating

4.8/5 (Based on 895 Ratings)

Rating Distribution

Excellent
89.2%
Very Good
5.5%
Average
0.7%
Poor
0.2%
Terrible
4.5%

User Sentiments

Excellent Customer Support, Comprehensive Features, Easy to Use Interface, Affordable Pricing

Software Bugs, Limited Email Functionality, Unreliable Integrations, Poor Email Deliverability

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Review Summary

Agile CRM is generally praised for its ease of use, affordability, and robust feature set. It stands out for its intuitive interface, user-friendly design, and comprehensive functionality. Many users appreciate the seamless integration with various third-party applications and the ability to customize the platform to fit specific business needs. The customer support is often commended for being responsive and helpful. However, some users have expressed concerns regarding occasional glitches, limited reporting capabilities, and a learning curve associated with certain features. Overall, Agile CRM is a popular choice among small businesses and startups due to its user-friendly nature, feature-richness, and cost-effectiveness.

Pros

Userfriendly interface and easy setup.
Comprehensive features for sales, marketing, and customer support.
Affordable pricing plans for small businesses.

Cons

Limited customization options for advanced users.
Occasional glitches and bugs reported by some users.

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Reviews

Erik Topseal

January 7, 2026 Source: Trustpilot.com

the team at Agile CRM took a genuine…

the team at Agile CRM took a genuine interest in helping us sort out a technical issue--they went above and beyond what would be expected and resolved the matter effectively.

Gennadii Spirin

March 24, 2025 Source: Trustpilot.com

Customer service

Customer service is perfect when helping to sort out tech problems

DreamHomes Almeria

February 18, 2025 Source: Trustpilot.com

Peter so helped in the midst of my…

Peter so helped in the midst of my despair of trying to send out a campaign. he took over by zoom and was able to talk me through the process. Thanks so much to him for being so patient with me!

Shannon Blaauw

February 5, 2025 Source: Trustpilot.com

Peter was extremely helpful.

Date of experience: February 05, 2025

French As You Like It

January 21, 2025 Source: Trustpilot.com

Peter was very helpfull taking time to…

Peter was very helpfull taking time to explain step by step to a dinosaur like me!!

Silvia

November 29, 2024 Source: Trustpilot.com

Ruth was very helpful

Ruth was very helpful. I solve my problem in 2 minutes! Gentle and prepared.

ΑΣ

ΑΛΕΞΑΝΔΡΟΣ ΣΤΑΥΡΙΔΗΣ

November 22, 2024 Source: Trustpilot.com

perfect help

perfect help! everything was perfect

Selim Uçmak

November 19, 2024 Source: Trustpilot.com

Dear Peter and I spent about 2 hours…

Dear Peter and I spent about 2 hours setting up all the automations. I sincerely thank Peter for his patience and support. He is truly an amazing person! :)

customer

November 11, 2024 Source: Trustpilot.com

Peter is always helpful

Peter is always helpful, cheerful and patient

Anastasia

October 29, 2024 Source: Trustpilot.com

Agile helped me swiftly

Ruth from Agile helped me swiftly and was friendly. Questions were answered well.