Whether a business is small or big, it has customers and those customers have queries that they want to be solved as soon as possible. For this purpose, businesses use Call Center Software for Mac which allows customers to communicate with them using various methods such as SMS texts, live chat, phone calls, emails, etc. This software contains various features that work well with the Mac OS like it comes equipped with a pre-recorded message and provides a menu to answer those queries that are frequently asked by the customers. They just have to press some buttons or choose options from the menu to get solutions. It also helps managers in assessing the work of the agents as it allows them to listen to the live calls that take place between the customer and the agent. You can choose the right Call Center Software for Mac using the list below.
Nextiva pricing: Starts at $18.95. Offers Custom plan.
Nextiva is a customer experience management suite that is aimed at revolutionizing the communication aspects of businesses and helping them convert more prospects. It is relevant for businesses of all sizes, including Family Businesses, Franchises, Sole Proprietorships, SMEs, and Enterprises. With... read more
CloudTalk pricing: Starts at $20.0. Offers Custom plan.
CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The... read more
CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive... read more
CircleLoop pricing: Starts at $6.45.
CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It... read more
Truly pricing: Starts at $55.0. Offers Custom plan.
Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small,... read more
PrimoDialler pricing: PrimoDialler Offers Custom plan.
PrimoDialler is a cloud-based call center software that can be run on multiple platforms like Android, Mac, iOS, Windows, etc. In addition to several useful call center features, it comes enhanced with multiple predictive dialer features as well. The platform does not require any complicated... read more
ZIWO pricing: Starts at $109.0.
ZIWO is a comprehensive call centre management software that provides companies with a straightforward solution to communicate with their clients and customers via Phone, WhatsApp and SMS from a single platform. The software comes loaded with an advanced call masking tool that enables users to... read more
uContact pricing: Starts at $40.0.
uContact software is a Call Center Software used to manage all your business. It is a unified inbox of interactions to manage the experience of the customer across Phone, SMS, webchat, email WhatsApp and Social Media. Small, Medium and Large companies make use of the software.
Phonon is an automation-oriented communication software that eases communication across various platforms. Users can access their social media accounts along with texting and emailing through one single platform of this software. It is backed by artificial intelligence and machine learning, thereby... read more
3CLogic pricing: 3CLogic Offers Custom plan.
3CLogic is an appropriate contact centre solution that helps companies to transform their cloud platform or CRM by integrating voice with the pre-existing digital channels of communications. The solution helps companies to improve their contact centre services by introducing voice-enabled... read more