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mySQM Customer Service QA Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

mySQM Customer Service QA Custom

Features

  • Data Capture
  • Data Analytics
  • Data Visualization
  • Highly Customizable
  • Real-Time Notifications
  • Recorded Customer Feedback
  • Employee Recognition
  • CX Essentials Coaching
  • Agent Benchmarking & Ranking
  • Knowledge Builder
  • CX Soft Skills e-Learning
  • Customer Quality Assurance

Disclaimer: The pricing details were last updated on 20/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for Call Center Software

  • The Average Cost of a basic Call Center Software plan is $25 per month.

  • 40% of Call Center Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 5% offer a Freemium Model Allows users to access basic features at no cost..

mySQM Customer Service QA FAQs

How much does mySQM Customer Service QA cost?

mySQM Customer Service QA provides a custom pricing for their software.

Learn more about mySQM Customer Service QA pricing.

Does mySQM Customer Service QA offer a free plan?

No, mySQM Customer Service QA does not offer a free plan.

Learn more about mySQM Customer Service QA pricing.

Compare mySQM Customer Service QA Pricing Against Competitors

Product Name Starting Price ($) Billed Unit Free Trial Learn More
mySQM Customer Service QA mySQM Customer Service QA - - - mySQM Customer Service QA Pricing
XCALLY XCALLY - - - - XCALLY Pricing
Call Center Studio Call Center Studio - - - + Call Center Studio Pricing
Mobcall Mobcall - - - + Mobcall Pricing
FIVE CRM FIVE CRM - - - + FIVE CRM Pricing
Zendesk Talk Zendesk Talk 9 per month per user + Zendesk Talk Pricing
uContact uContact 40 per month per user - uContact Pricing
My Hotline My Hotline - - - - My Hotline Pricing
Truly Truly 55 per month per user + Truly Pricing
LiveAgent LiveAgent 9 per month per user + LiveAgent Pricing

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mySQM Customer Service QA Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Predictive Dialer

Automatically dials to list of phone numbers

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