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Updated on: February 28, 2021

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What is Call Center Studio ?

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Call Center Studio

A Call Center Software for Business

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Call Center Studio software is a Cloud Call center software used to automate workflows. The software offers features like WebRTC, Chat bots, and AI integration. Queue calls and manage changing in-queue properties of a call flow,to optimize better customer experiences. Collaborate with your team to route agent based on their skills to support customers. Generate reports with real-time data to measure the progress of workflows.

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Call Center Studio Features Show All Features

Call Center Software Features

Call Monitoring
Auto Call Recording
IVR Support
Queue Management (Calls)
Predictive Dialer
Progressive Dialer
Live Chat
Concurrency Support
Inbound Call Center
Outbound Call Center

Call Center Studio Technical details

Support	24/7 (Live rep) Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Chicago, Illinois / +1 737 212 98 66
Deployment	SaaS/Web/Cloud	Category	Call Center Software

Call Center Studio Pricing

Pricing ModelFree Trial , Quotation Based

Basic

Custom

Features

CTI, ACD, IVR
WebRTC
Call Recording
Call Queues
Supervisor Dashboard
Reporting
Email Support
Text to Speech
Automatic Speech Recognition
Co-location Redundancy

Pro

Custom

Features

CTI, ACD, IVR
WebRTC
Call Recording
Call Queues
Supervisor Dashboard
Reporting
Email Support
Text to Speech
Automatic Speech Recognition
Co-location Redundancy
Data Studio Advanced Reporting Tool
Live Chat Support
CRP/ERP Integrations API
QA Module
Live Chat Module
SMS Integration
Predictive Dialer
Mobile Client App

Enterprise

Custom

Features

CTI, ACD, IVR
WebRTC
Call Recording
Call Queues
Supervisor Dashboard
Reporting
Email Support
Text to Speech
Automatic Speech Recognition
Co-location Redundancy
Data Studio Advanced Reporting Tool
Live Chat Support
CRP/ERP Integrations API
QA Module
Live Chat Module
SMS Integration
Predictive Dialer
Mobile Client App
Phone Support
Social Media Module
Chatbot Integration
Dedicated Support Personnel

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Disclaimer: The pricing details were last updated on 23/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Call Center Studio FAQs

Q. What is Call Center Studio used for?

Call Center Studio is Call Center Software. Call Center Studio offers the following functionalities:

Call Monitoring
Auto Call Recording
IVR Support
Queue Management (Calls)
Predictive Dialer
Progressive Dialer
Live Chat
Concurrency Support
Inbound Call Center
Outbound Call Center

Learn more about Call Center Studio features.

Q. How much does Call Center Studio cost?

Call Center Studio provides a custom pricing for their software.

Learn more about Call Center Studio pricing.

Q. Does Call Center Studio offer a free plan?

No, Call Center Studio does not offer a free plan.

Learn more about Call Center Studio pricing.

Q. What are the top alternatives for Call Center Studio?

Here`s a list of the best alternatives for Call Center Studio:

Q. Does Call Center Studio provide API?

Yes, Call Center Studio provides API.

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