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Updated on: February 28, 2021
What is Call Center Studio ?
Call Center Studio - Call Center Software : SaaSworthy.com
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79% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Call Center Studio

A Call Center Software for Business
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Call Center Studio software is a Cloud Call center software used to automate workflows. The software offers features like WebRTC, Chat bots, and AI integration. Queue calls and manage changing in-queue properties of a call flow,to optimize better customer experiences. Collaborate with your team to route agent based on their skills to support customers. Generate reports with real-time data to measure the progress of workflows.

Call Center Studio Features Show All Features

Call Center Studio Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Chicago, Illinois / +1 737 212 98 66
Deployment SaaS/Web/Cloud Category Call Center Software

Call Center Studio Pricing

Pricing ModelFree Trial , Quotation Based
Basic
Custom

Features

  • CTI, ACD, IVR
  • WebRTC
  • Call Recording
  • Call Queues
  • Supervisor Dashboard
  • Reporting
  • Email Support
  • Text to Speech
  • Automatic Speech Recognition
  • Co-location Redundancy
Pro
Custom

Features

  • CTI, ACD, IVR
  • WebRTC
  • Call Recording
  • Call Queues
  • Supervisor Dashboard
  • Reporting
  • Email Support
  • Text to Speech
  • Automatic Speech Recognition
  • Co-location Redundancy
  • Data Studio Advanced Reporting Tool
  • Live Chat Support
  • CRP/ERP Integrations API
  • QA Module
  • Live Chat Module
  • SMS Integration
  • Predictive Dialer
  • Mobile Client App
Enterprise
Custom

Features

  • CTI, ACD, IVR
  • WebRTC
  • Call Recording
  • Call Queues
  • Supervisor Dashboard
  • Reporting
  • Email Support
  • Text to Speech
  • Automatic Speech Recognition
  • Co-location Redundancy
  • Data Studio Advanced Reporting Tool
  • Live Chat Support
  • CRP/ERP Integrations API
  • QA Module
  • Live Chat Module
  • SMS Integration
  • Predictive Dialer
  • Mobile Client App
  • Phone Support
  • Social Media Module
  • Chatbot Integration
  • Dedicated Support Personnel
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Disclaimer: The pricing details were last updated on 23/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Call Center Studio FAQs

Call Center Studio is Call Center Software. Call Center Studio offers the following functionalities:

  • Call Monitoring
  • Auto Call Recording
  • IVR Support
  • Queue Management (Calls)
  • Predictive Dialer
  • Progressive Dialer
  • Live Chat
  • Concurrency Support
  • Inbound Call Center
  • Outbound Call Center

Learn more about Call Center Studio features.

Call Center Studio provides a custom pricing for their software.

Learn more about Call Center Studio pricing.

No, Call Center Studio does not offer a free plan.

Learn more about Call Center Studio pricing.

Yes, Call Center Studio provides API.

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Customers

AEGON
AnyDesk
Brightstar
Decathlon
Domino's Pizza
ebay
Fedex
Garnier
Nestle
Toshiba
Vodafone
KPMGG
Watsons
Volvo