Home/Call Center Software/Call Center StudioUpdated on: February 4, 2023
Call Center Studio - Call Center Software
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Call Center Studio

Enhance your customer satisfaction with Call Center Studio
(83 Ratings) Write Review

What is Call Center Studio and how does it work? Call Center Studio is a cloud-based contact center software developed specifically to assist tele-calling agencies improve their customer service. It allows you to set up a cloud contact centre with only a computer connected to the internet and a headset as a need. CallCenterStudio is a cutting-edge cloud-based call centre SaaS platform with enterprise-level functionality at an affordable pricing. With Call Center Studio, you can see real-time KPIs and quality indicators at a glance, and provide assistance in all Google-supported languages to clients all across the world. On a single dashboard, you can reach out to your consumers through several media. The platform offers a pay-as-you-go strategy that enables you to scale up and down your call centre to match business needs. Users get smart features that enable their company to provide world-class customer care on a daily basis. You'll always have your finger on the pulse of how your firm is functioning with the platform’s sophisticated monitoring and reporting capabilities. Additionally, the platform offers support for Salesforce, Google Speech API, Zendesk, Zoho, and many other services.

Call Center Studio Features Show All Features

Call Center Studio Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Chicago, Illinois / +1 737 212 98 66
Deployment SaaS/Web/Cloud Official Website https://callcenterstudio.com/
Category Call Center Software

Call Center Studio Pricing

Pricing ModelFree Trial , Quotation Based
Basic
Custom

Features

  • CTI, ACD, IVR
  • WebRTC
  • Call Recording
  • Call Queues
  • Supervisor Dashboard
  • Reporting
  • Email Support
  • Text to Speech
  • Automatic Speech Recognition
  • Co-location Redundancy
Pro
Custom

Features

  • CTI, ACD, IVR
  • WebRTC
  • Call Recording
  • Call Queues
  • Supervisor Dashboard
  • Reporting
  • Email Support
  • Text to Speech
  • Automatic Speech Recognition
  • Co-location Redundancy
  • Data Studio Advanced Reporting Tool
  • Live Chat Support
  • CRP/ERP Integrations API
  • QA Module
  • Live Chat Module
  • SMS Integration
  • Predictive Dialer
  • Mobile Client App
Enterprise
Custom

Features

  • CTI, ACD, IVR
  • WebRTC
  • Call Recording
  • Call Queues
  • Supervisor Dashboard
  • Reporting
  • Email Support
  • Text to Speech
  • Automatic Speech Recognition
  • Co-location Redundancy
  • Data Studio Advanced Reporting Tool
  • Live Chat Support
  • CRP/ERP Integrations API
  • QA Module
  • Live Chat Module
  • SMS Integration
  • Predictive Dialer
  • Mobile Client App
  • Phone Support
  • Social Media Module
  • Chatbot Integration
  • Dedicated Support Personnel
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Disclaimer: The pricing details were last updated on 23/02/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Call Center Studio pricing.

Call Center Studio Alternatives Call Center Studio Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More TalkDesk
(3656 RATINGS) TalkDesk An enterprise-class customer support platform with modern cloud solution. It has click-to-call... read more
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CloudTalk
(768 RATINGS) CloudTalk CloudTalk is a virtual phone system for remote sales and customer service teams. It helps... read more
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(494 RATINGS) CallHippo CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free... read more
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Bright Pattern
(79 RATINGS) Bright Pattern Bright Pattern is an omnichannel call centre software that enables companies to easily connect with... read more
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CallTools
(45 RATINGS) CallTools CallTools is a futuristic call center management solution designed for small and large businesses... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More CircleLoop
(96 RATINGS) CircleLoop CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Freshdesk Contact Ce...
(70 RATINGS) Freshdesk Contact Ce... Freshdesk Contact center is a cloud-based call center solution best suitable for customer support... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More eVoice
(28 RATINGS) eVoice eVoice is a telecommunication service that provides toll-free local numbers, text and video calling... read more
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Zendesk Talk
(39 RATINGS) Zendesk Talk Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It... read more
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Videos on Call Center Studio

Meet Call Center Studio
Meet Call Center Studio

Call Center Studio Screenshots

Admin
Main Screen
Agent
Call Quality
Capture
Reporting
Admin
Admin
Main Screen
Agent
Call Quality
Capture
Reporting

Call Center Studio FAQs

Call Center Studio is Call Center Software. Call Center Studio offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about Call Center Studio features.

Yes, Call Center Studio provides API.

Download white papers and ebooks on Call Center Studio View All Downloads

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Customers

AEGON
AEGON
AnyDesk
AnyDesk
Brightstar
Brightstar
Decathlon
Decathlon
Domino's Pizza
Domino's Pizza
ebay
ebay
Fedex
Fedex
Garnier
Garnier
Nestle
Nestle
Toshiba
Toshiba
Vodafone
Vodafone
KPMGG
KPMGG
Watsons
Watsons
Volvo
Volvo

Call Center Studio Integration

98%
Zoho CRM
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90%
HubSpot CRM
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89%
Microsoft Dynamics 365 for Sales
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Salesforce
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com