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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Customer Service QA Software
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Deep Dive with Clara AI
mySQM customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers.
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Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
mySQM Customer Service QA Custom
Features
Disclaimer: The pricing details were last updated on 20/06/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about mySQM Customer Service QA Pricing
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
First Call Resolu...
Establishing Goal...
mySQM™ Customer S...
What is mySQM Customer Service QA used for?
mySQM Customer Service QA is Call Center Software. mySQM Customer Service QA offers the following functionalities:
Learn more about mySQM Customer Service QA features.
What are the top alternatives for mySQM Customer Service QA?
Does mySQM Customer Service QA provide API?
No, mySQM Customer Service QA does not provide API.
What is the best Call Center Software?
When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:
Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.
Vendor Details
Coeur d'Alene, IdahoSocial Media Handles
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