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About eVoice

eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    90%
  • Reviews
    87%
  • Momentum
    69%
  • Popularity
    84%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Individuals

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

eVoice Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    90%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Concurrency Support

Allows you to manage multiple calls concurrently

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

eVoice Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

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Disclaimer: The pricing details were last updated on 01/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about eVoice Pricing.

eVoice Alternatives

View All eVoice Alternatives

eVoice Reviews

User Rating

3.3/5 (Based on 39 Ratings)

Ratings Distribution

  • Excellent

    56.4%
  • Very Good

    10.3%
  • Average

    5.1%
  • Poor

    0%
  • Terrible

    28.2%

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EVoice User Reviews

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eVoice FAQs

What is eVoice used for?

eVoice is Call Center Software. eVoice offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Live Chat
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about eVoice features.

What are the top alternatives for eVoice?

Does eVoice provide API?

No, eVoice does not provide API.

eVoice Contact

Vendor Details

Los Angeles, California Founded : 2000

Contact Details

(877) 581-5789

https://www.evoice.com/

Social Media Handles

Customers

Inc
Forbes
PC
Smallbiz Technology

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