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About CircleLoop

CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy.

Screenshots & Videos

CircleLoop screenshot
CircleLoop screenshot
CircleLoop screenshot
Video Thumbnail
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%
  • Reviews
    77%
  • Momentum
    65%
  • Popularity
    85%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • Medium Business
  • Small Business
  • Freelancers

API Support

  • NA

Modes of Support

  • Business Hours, Online

CircleLoop Awards

CircleLoop Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

CircleLoop Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 24/10/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CircleLoop Pricing.

CircleLoop Alternatives

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CircleLoop Reviews

User Rating

4.4/5 (Based on 96 Ratings)

Ratings Distribution

  • Excellent

    78.1%
  • Very Good

    5.2%
  • Average

    4.2%
  • Poor

    3.1%
  • Terrible

    9.4%

Do You Use CircleLoop?

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Review Summary

Overall, Circleloop garners positive feedback from users, highlighting its ease of use, customizable features, and efficient customer support. Reviewers appreciate its ability to streamline workflows, enhance communication, and improve collaboration within teams. The platform is praised for its user-friendly interface, which enables quick onboarding and adoption. However, some users have encountered occasional glitches and minor technical issues, although the customer support team is noted for being responsive and helpful in resolving these problems.

Pros

  • Streamlined workflow and enhanced collaboration: Circleloop automates repetitive tasks, facilitating seamless collaboration and efficient communication among team members.
  • Personalized customer engagement: The platform enables businesses to tailor customer interactions, delivering personalized experiences and fostering stronger relationships.
  • Comprehensive reporting and analytics: Circleloop provides robust reporting capabilities, offering valuable insights into sales performance, customer behavior, and overall business metrics.

Cons

  • Limited customization options: The platform may not offer extensive customization options, potentially restricting the ability to tailor it to specific business needs and preferences.
  • Potential learning curve: Some users may encounter an initial learning curve when adopting Circleloop, requiring time and effort to become proficient in using its features and functionalities.
  • Occasional technical glitches: Like any software, Circleloop may experience occasional technical issues or glitches, potentially disrupting business operations and user productivity.

CircleLoop User Reviews

AI-Generated from the text of User Reviews

Videos on CircleLoop

CircleLoop Screenshots

CircleLoop FAQs

What is CircleLoop used for?

CircleLoop is Call Center Software. CircleLoop offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about CircleLoop features.

What are the top alternatives for CircleLoop?

Does CircleLoop provide API?

No, CircleLoop does not provide API.

CircleLoop Contact

Vendor Details

Rossendale, Lancashire Founded : 2016

Contact Details

03330 50 60 70

https://www.circleloop.com/

Social Media Handles

Grid Report for CircleLoop

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CircleLoop Integrations

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