CircleLoop

About CircleLoop

CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in saving their time and getting their things done easily with its modern-day communication features. It is a very useful tool as it enables users to make and receive calls anywhere on any device. It effortlessly works using its powerful features and tools. Besides receiving and making calls, it also shows users all of their calls histories and easily manages their settings. CircleLoop software provides a cloud-based telephone system supported by mobile apps and desktops without needing any hardware support. It has flexible pricing features from broad local, national and mobile selections. Moreover, it offers a wide variety of tools and many compelling plans as well. CircleLoop comprises some amazing features, including voicemail to text conversion, personalized voicemail, call recording and forwarding, smart call activity notifications, analytics, and much more. Moreover, the incorporation of Pipedrive offers flexible and easier ways to keep in touch with their customers over phone calls rather than messages or emails. Eliminating all the hassles and other desk phone works, CircleLoop solution offers features with a subscription pricing strategy.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $6.45.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

77%
Momentum

60%
Popularity

85%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

Medium Business
Small Business
Freelancers

API Support

NA

Modes of Support

Business Hours, Online

CircleLoop Awards

# 10 Fastest Growing Call Center Software
Q1 2020

CircleLoop Features

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

CircleLoop Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Pay as you go $6.45 $6.45 per user / month

(+ VAT)

Features

Includes 1 UK Number
All CircleLoop features (Including call recording, conference calling and voicemail to text)
Unlimited inbound calls
UK outbound calls : From 3 paise per minute
International calls : From 3 paise per minute
SMS : 4 paise per message

Additional Numbers

International numbers : From $6.45 per Month (+ VAT)
Additional UK numbers : $2.58 per Month (+ VAT) (01, 02 03 and 07 numbers are available
VIP numbers : From $3.87 per month (+ VAT) (Memorable numbers)
Port existing number : From $25.81 (+ VAT)

Unlimited $19.36 $19.36 per user / month

(+VAT)

Features

Includes features of Pay as you go plan, plus
Unlimited outbound calls
Includes features of Add-ons

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 24/10/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CircleLoop Pricing.

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CircleLoop Reviews

User Rating

4.4/5 (Based on 96 Ratings)

Ratings Distribution

Excellent
78.1%
Very Good
5.2%
Average
4.2%
Poor
3.1%
Terrible
9.4%

Do You Use CircleLoop?

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Review Summary

Overall, Circleloop garners positive feedback from users, highlighting its ease of use, customizable features, and efficient customer support. Reviewers appreciate its ability to streamline workflows, enhance communication, and improve collaboration within teams. The platform is praised for its user-friendly interface, which enables quick onboarding and adoption. However, some users have encountered occasional glitches and minor technical issues, although the customer support team is noted for being responsive and helpful in resolving these problems.

Pros

Streamlined workflow and enhanced collaboration: Circleloop automates repetitive tasks, facilitating seamless collaboration and efficient communication among team members.
Personalized customer engagement: The platform enables businesses to tailor customer interactions, delivering personalized experiences and fostering stronger relationships.
Comprehensive reporting and analytics: Circleloop provides robust reporting capabilities, offering valuable insights into sales performance, customer behavior, and overall business metrics.

Cons

Limited customization options: The platform may not offer extensive customization options, potentially restricting the ability to tailor it to specific business needs and preferences.
Potential learning curve: Some users may encounter an initial learning curve when adopting Circleloop, requiring time and effort to become proficient in using its features and functionalities.
Occasional technical glitches: Like any software, Circleloop may experience occasional technical issues or glitches, potentially disrupting business operations and user productivity.

CircleLoop User Reviews

AI-Generated from the text of User Reviews