Who's Calling

About Who's Calling

Deep Dive with Clara AI

Who’s Calling started out as a pioneer in the call measurement and monitoring industry by assisting clients in reducing their marketing expenditures through the tracking of incoming calls. Then we went on to add numerous other products and features to including multi-channel marketing solutions and pay per click call tracking.

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Pricing

Free Trial Not Available
Offers Custom plan.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

60%
Momentum

67%
Popularity

64%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Who's Calling Features

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Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

IVR Support

Interactive voice recognition routes the caller to the right agent

Who's Calling Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Who's Calling Custom

Features

Track Leads and Customers
- Inbound Call Tracking
- Outbound Call Tracking
- PPC Call Tracking
- Organic Search Call Tracking
Simplify Your Communications
- Click To Talk
- Call Routing
- Local Number Tracking
- Intelligent Toll-Free Numbers
Maximize Your Business's Potential
- RECOGNIZE
- RESCUE
- REACT
Keep in Touch With Valuable Leads
- Click To Call
- eNewsletter
- Missed Call Notification
- Voicemail Broadcasting
Access In-Depth Reports and Features
- Call Recording
- MYDASH
- SNAPSHOT
- ROI Reporting
- Data & Email Sync
- Call Safe
- Call Sync
- Call Mappin
- Call Forwarding

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Disclaimer: The pricing details were last updated on 11/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Who's Calling Reviews

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Who's Calling Screenshots

Call Manager Screen

Who's Calling FAQs

What is Who's Calling used for?

Who's Calling is Call Center Software. Who's Calling offers the following functionalities:

Outbound Call Center
Inbound Call Center
Queue Management (Calls)
Auto Call Recording
Call Monitoring

Learn more about Who's Calling features.

What are the top alternatives for Who's Calling?

Here`s a list of the best alternatives for Who's Calling:

Does Who's Calling provide API?

No, Who's Calling does not provide API.

What is the best Call Center Software?

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.