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This guide will help you to understand the process involved in setting up a customer support center. In this guide, they have a list of questions, a checklist of sorts, that will help you arrive a decision that works best for your business and customers.
Table of contents
Introduction
What is the primary purpose of your call centre?
What are the metrics you'd like to measure?
What's your budget?
How Business in India use cloud call center
5 Simple steps to set up a Call Center