A queue is the duration of time when something is ready to be worked on, but is waiting for someone to work on it, called wait time or queue time. These queues and delays build up across the whole system of tasks and resources, from the beginning of a project to the end, and make our projects take much longer.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
TalkDesk
|
98 | 4.5 |
CloudTalk
|
95 | 4.5 |
Nextiva
|
94 | 4.6 |
CallHippo
|
92 | 4.3 |
Bright Pattern
|
92 | 4.7 |
CallTools
|
91 | 4.9 |
Freshdesk Contact Center (Formerly Freshcaller)
|
91 | 4.2 |
CircleLoop
|
90 | 4.4 |
TeleCRM
|
90 | 0 |
Call Center Studio
|
90 | 4.7 |
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