Home/Glossary/Concurrency SupportUpdated on: February 27, 2024

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What is Concurrency Support?

Many software offer concurrency support, allowing several users to operate on the same record simultaneously. Similarly, concurrency control is the mechanism through which the outcome of the update\delete operation of a record is defined, when you have multiple users working on the same record at the same time.

Software with Concurrency Support

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
TalkDesk 98 4.4
CloudTalk 95 4.4
Nextiva 93 4.5
CallHippo 93 3.4
Bright Pattern 92 4.5
CallTools 91 4.9
CircleLoop 90 4.3
Freshdesk Contact Center (Formerly Freshcaller) 90 4.2
Call Center Studio 89 4.6
Zendesk Talk 89 4.1

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