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About TelebuHub

TelebuHub is a single-window software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended call center on the cloud or onsite. Host inbound, outbound or blended call centers with multiple IVR processes. Design your own IVR flow, define service levels & manage everything in real-time. Inbuilt CRM, Ticket Management, Knowledge Management System & Agent Scorecards. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. A single view dashboard for agents, team leads, managers & back-office employees.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business
  • Individuals

API Support

  • NA

Modes of Support

  • Online

TelebuHub Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

IVR Support

Interactive voice recognition routes the caller to the right agent

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Queue Management (Calls)

Allows you to control call queues and distributes call equally

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

TelebuHub Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

TelebuHub Custom

Features

  • Blended Call Center
  • Simplified Admin Settings
  • Built-In Applications
  • Run Outbound Campaigns
  • Dedicated Role-Based Dashboards
  • Advanced Analytics & Reporting

Disclaimer: The pricing details were last updated on 15/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TelebuHub Pricing.

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4.6 80 user ratings

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TalkDesk Call support solution with an enhanced ACD feature. read more

4.5 6,540 user ratings

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TelebuHub Reviews

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TelebuHub Overview

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TelebuHub FAQs

What is TelebuHub used for?

TelebuHub is Call Center Software. TelebuHub offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Progressive Dialer
  • Predictive Dialer
  • IVR Support

Learn more about TelebuHub features.

What are the top alternatives for TelebuHub?

Here`s a list of the best alternatives for TelebuHub:

Does TelebuHub provide API?

No, TelebuHub does not provide API.

TelebuHub Contact

Vendor Details

Hyderabad, India

Contact Details

+91-40-23120000

https://www.telebu.com/hub

Social Media Handles

Grid Report for TelebuHub

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