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Updated on: August 19, 2022

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Drift

Official Website Engage with your customers in real-time and get your revenues scaled up

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What is Drift and how does it work?

Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner.

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Drift Technical details

Support	Business Hours Online	Customer Type	Individuals Large Enterprises Medium Business Small Business
API		Location / Phone Number	Boston, Massachusetts / 855-266-1567
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	Conversational Marketing Software

Drift Pricing

Pricing ModelFreemium , Quotation Based

Premium

Custom

Ideal solution for small businesses who want to delight their customers through a conversational approach to sales and marketing.

Features

Everything in Free plus:
Custom Chatbots - Engage, qualify, nurture, and convert site visitors 24/7 with personalized conversations.
Basic Lead Routing - Automatically route leads to the right rep.
Drift Intel - Identify even anonymous website visitors and personalize their experiences.
Drift for Salesforce App - Access pre-built Salesforce dashboards (or create custom versions) to measure Drift's performance.
Encryption at Rest - Data encryption in transit and at rest so your information is safe and secure at all times.

Advanced

Custom

Ideal for medium-size businesses who want to engage their target audiences with specific messages, and generate more qualified sales pipeline, faster.

Features

Everything in Premium, plus:
Fastlane - Drive more qualified pipeline from your lead forms.
Audiences - Unlock more value from your website traffic by targeting specific groups of customers with personalized experiences.
A/B Testing - Engage your target visitors with the perfect message to increase conversion to pipeline.
Advanced Lead Routing - Sophisticated routing rules make it easy to set up conditional routing across multiple teams.
Role-Based Access Controls - Manage permissions and user experience with three distinct user roles.

Enterprise

Custom

Ideal solution for large, complex organizations who want to deliver personalization at scale, consistently generate qualified pipeline, and enhance the customer experience.

Features

Everything in Advanced, plus:
Workspaces - Dedicated Drift instance with its own chatbots, reporting, users and settings. Additional workspaces are available for purchase.
Multiple Languages - Deploy Drift globally with chatbots in multiple languages or localizations.
Virtual Selling Assistants - Deliver personalization at scale and consistently generate qualified pipeline without adding headcount — with our patented AI Virtual Selling Assistants.
Conversation Analysis - Uncover patterns and insights from your database of conversations, so you can optimize your buying journey, and sales process.

Free

Get started with Conversational Marketing by having conversations with your website visitors. Great for small businesses.

Drift for Early Stage Startups

Custom

For Less than 50 employees.

The software offers Early Stage Startups pricing plan on basis of request.

Add playbook building services

Custom

Our Professional services team can build and optimize your chat playbooks based on best practices and years of expertise.

Virtual selling assistants

Custom

Use Artificial Intelligence to qualify your website visitors through human-like conversation, 24/7/365, across time zones and languages.

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Disclaimer: The pricing details were last updated on 12/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Drift pricing.