Accelo is an automated and robust project management software. You can exercise real-time control and ensure complete collaboration. With this software, you can manage your projects properly against schedules, budgets and resources available at ease. It provides a flexible software solution to all your project management needs. Accelo provides deep insight into your project performance. The software comes with an array of project management features like percent-complete tracking, client portal, resource management, status tracking, task management, time & expense tracking. The tool comes designed with both agile and traditional methodologies.
|Support||Business Hours Online||Customer Type||Medium Business Small Business|
|API||Contact||San Francisco, CA / (800) 425-7315|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Project Management Software|
$16 Per User Per Month (Billed Annually) or $19 Per User Per Month (Billed Monthly)
Growing teams that need more
The Features of Projects Plus Plan are
$34 Per User Per Month (Billed Annually) or $39 Per User Per Month (Billed Monthly)
Maximum flexibility and automation
The Features of Projects Premium are
Disclaimer: The pricing details were last updated on 23/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing
You have everything you need in one place. You can take care of customers tickets with ease. You can schedule, tract time and cost plus so much more. the customer service provided by the Accelo staff is excellent. I am very pleased that we decided to switch Accelo. I love that Accelo auto sends a email to the client when a ticket is received and completed.
We have only been using Accelo for a short time and so far I have not found anything I dislike.
With Accelo we are able to keep the team on track and assure we are providing the best services to our clients. It is a breeze to keep on top of tickets and to assess which team members are doing tickets and how they are fixing issues. Then we can create a knowledge database from the ticketing information on best practices.
I thoroughly enjoy that you can track time, select who you want to review your work in a ticket, it is simple to use and very easy to understand, the top nav has been working well and i enjoy seeing how i am doing and that i can also view it and senior management.
no big dislikes, maybe creating a larger amount of viewable tickets, ( higher max tickets that are viewable )
i would state all the bonuses of using Accelo, such as time management and the ability to easily view a task and all it's content, which is very easy to use.
the benefit in realizing the amount of time worked on a project/ticket and how i can improve in areas, gives me a more direct spec on where improvements can be made,
Pros: Love that it's easy to use communicate with your team and track your time
Cons: It can be over complicated and should simplify certain areas or make simplifying an option.
Overall: It's a great accountability system and organizes business's well
Pros: I loved the analytics of this product. I was demoing several products for a client that was looking for a PM software that handled a lot of their issues. This software fit the bill. They let me demo it for over 2 months, as I also had a full time job at the time that interfered with my daily testing/playing time with it.
Cons: I pick up new software fairly easy. I did have a major learning curve with this software. But once I got over that it was smooth sailing from there on out.
Overall: I enjoyed working with both the Tech and Sales reps. The tech rep was awesome in answering any questions I had at any one time. We did several webinars where the tech and I worked through questions/issues I was having. They have great learning videos, and although I wasn't a part of it, they had a good setup and training program for the end user I was recommending them to. Not once was I told that I was asking too much and would need to purchase before getting answers.
I love the way it suits our business model where we can easily switch between retainer and project based campaigns. I also love how it integrates with both Proposify and Xero, making the whole operations process much easier for the entire company.
I would like to see more scheduling capabilities included in the Plus version.
I am now able to effectively track my teams time allocations and receive a clearer understanding of actual time and tasks completed for client work/company work.
It’s a great, centralized hub for a lot of client and internal activities.
There are a lot of features that are unnecessarily complicated - as a project manager the different types of time they use for projects is maddening.
It keeps our team organized. We’re a small agency and Accelo allows us to keep track of everything from small requests to large scale projects. The built-in invoicing makes billing simple and the retainer set up works well for all of the different types of recurring retainer relationships we have.
Pros: It is easy to create new projects in minutes with saved project templates. The gant chart view makes it easy to adjust timelines and due dates. You can alert teammates when their task is ready to start, and the task dashboard makes it easy for you to view your tasks for the day/week.
Cons: The schedule view is not useful as is. Currently the schedule view will show how many hours of work you have for a given day. 1) You need to have a time set for the task in order to see this properly listed in the schedule view, 2) If you have a task that takes 3 hours, but you have it spread over 3 days it allocates 1 hour per day on the schedule view. If it's day 3, and that task had not been identified as started and no time logged it should show 3 hours of work on that day - but instead it still shows the 1 hour. If that logic were set properly it would make this schedule view much more useful.
There is also a major issue with setting project schedules, you need to be sure to lock-in the dates otherwise your project dates keep adjusting until you start. It can really screw things up if you don't have that set right away.
I like been able to be able to see all my daily/weekly tasks and been able to plan for the week ahead. The option to be able to send tasks to others within the team makes this a must for large teams. I am able to go on annual leave and ensure that someone else within the team is able to support my tasks whilst away.
Whilst been able to keep a track of daily/weekly tasks, I am also able to support team members with their tasks if they become over loaded.
The guides and support offered via the Accelo website are excellent, always respond to my email messages and the guides are straight forward and easy to understand.
There isn't anything that I dislike about Accelo. I have been a user for just over 12 months and still learning about it each day.
As stated in the things I like about Accelo, I think that the task option is great as anyone can pick anyones tasks up and be able to take them forward if needed.
We use projects and are able to track who is the next person that needs to complete a task and can pick up the tasks that others may not be able to complete.
Adaptable, customisable and vigorous stage for complete organization venture and studio the executives.
Every one of the highlights are appropriate and it's been intended for various tasks, consultants, groups, bolster tickets, everything at the top of the priority list! It's so natural to utilize and there are pail heaps of assets online to help work out how to do little errands.
There's progressing advancement dependent on client input, so the update highlights are extremely helpful and accompanied video instructional exercises to impart to the group.
It's our step by step, step by step asset and booking device for the bustling organization. We've attempted a lot of different alternatives, which all missed the mark concerning key highlights. Accelo appears to have each solicitation I thought of.
I've battled with setting up formats that are week by week, month to month, every other month or quarterly errands, which would then be able to change over monetarily and precisely. As a matter of fact, I'd state this is more me than the stage, as I haven't genuinely investigated the update discharges to check whether my obstructions have been survived.
Utilize every one of the capacities to take advantage of your membership. There are a lot of devices accessible, however Accelo is complete, and except if you use that, you'll continue believing that there's dependably a superior choice. Keep in mind you get what you pay for.
Accelo has supplanted a decent old white load up for day by day scrum, and with the booking highlight going all out, we can submit time for a colleague, however plan all hours so we recognize what's going on and when. It's entirely adaptable and simple to utilize, so I've spared a lot of time not running instructional meetings for the group. As my entire group is low maintenance with various work hours, everybody can remain over the venture work process without hand over gatherings. We're likewise endeavoring to vigorously diminish our email sending and utilizing Accelo to supplant a ton of this data.
As an IT company, we utilize Accelo for all our quoting, ticketing, project management and lead captures. The ease of flow turning a lead into a quote then to a project is super simple and makes our business more efficient and quicker to market when quoting and competing of bids.
Currently doesnt let you drag and drop tickets into calendars. Does with projects and opportunities but not tickets
Try it, its awesome...
The integration with Office365 is seamless and being able to pick up emails and schedule work into calendars/tasks is very simple. I am really enjoying using the platform and cannot highly recommend it to anybody looking for a platform of this nature. If you are in the market for a new Service Management or ERP/CRM platform then make sure you add Accelo to your list as a product to review.