Home/Glossary/Predictive DialerUpdated on: February 27, 2024

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What is Predictive Dialer?

A predictive dialer is an outbound calling system that automatically dials from a list of phone numbers. A predictive dialer makes calls to numbers before it senses a link, at which point it transfers the call to a live agent. Busy signals, voicemails, no-answers, disconnected numbers, and so on are all filtered out by dialers.

Software with Predictive Dialer

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
TalkDesk 98 4.4
CloudTalk 95 4.4
CallHippo 93 3.4
Bright Pattern 92 4.5
CallTools 91 4.9
CircleLoop 90 4.3
Call Center Studio 89 4.6
Zendesk Talk 89 4.1
TeleCRM 88 NA
ZIWO 88 4.7

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