Home/Glossary/IVR SupportUpdated on: February 27, 2024

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What is IVR Support?

Interactive voice response (IVR) is telephony software technology commonly found in call centers. IVR allows businesses to interact with callers through a series of automated menus, often enabling the customer to self-serve for faster resolution.

Software with IVR Support

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
TalkDesk 98 4.4
CloudTalk 95 4.4
Nextiva 93 4.5
CallHippo 93 3.4
Bright Pattern 92 4.5
CallTools 91 4.9
CircleLoop 90 4.3
Freshdesk Contact Center (Formerly Freshcaller) 90 4.2
eVoice 90 3.3
Call Center Studio 89 4.6

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