CircleLoop Reviews

User Rating

4/5 (Based on 204 Ratings)

Rating Distribution

Excellent
68.1%
Very Good
3.9%
Average
3.4%
Poor
6.9%
Terrible
17.6%

User Sentiments

Excellent Customer Service, Affordable Pricing, Easy to Use, Useful Integrations

Poor Sound Quality, Mobile App Issues, Call Dropouts, Inconsistent Call Forwarding

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Review Summary

Overall, Circleloop garners positive feedback from users, highlighting its ease of use, customizable features, and efficient customer support. Reviewers appreciate its ability to streamline workflows, enhance communication, and improve collaboration within teams. The platform is praised for its user-friendly interface, which enables quick onboarding and adoption. However, some users have encountered occasional glitches and minor technical issues, although the customer support team is noted for being responsive and helpful in resolving these problems.

Pros

Streamlined workflow and enhanced collaboration: Circleloop automates repetitive tasks, facilitating seamless collaboration and efficient communication among team members.
Personalized customer engagement: The platform enables businesses to tailor customer interactions, delivering personalized experiences and fostering stronger relationships.
Comprehensive reporting and analytics: Circleloop provides robust reporting capabilities, offering valuable insights into sales performance, customer behavior, and overall business metrics.

Cons

Limited customization options: The platform may not offer extensive customization options, potentially restricting the ability to tailor it to specific business needs and preferences.
Potential learning curve: Some users may encounter an initial learning curve when adopting Circleloop, requiring time and effort to become proficient in using its features and functionalities.
Occasional technical glitches: Like any software, Circleloop may experience occasional technical issues or glitches, potentially disrupting business operations and user productivity.

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Reviews

Jack Wardle

February 13, 2026 Source: Trustpilot.com

Faultless service

Circle loop is the fourth business phone provider I’ve used and thankfully feels like the last. The set up of the trial and Account was effortless and the mobile and desktop apps are integrated brilliantly. The entire system has clearly been well thought of to create a seamless experience for the user. Really impressed with this service and all for a reasonable and fair cost. Can’t fault the service anywhere and I only imagine it will get better.

Christian Matthews

February 4, 2026 Source: Trustpilot.com

Dom Ashling is a credit to CircleLoop…

Dom Ashling is a credit to CircleLoop with his professionalism, fantastic product knowledge and can do attitude. 1st class company and product.

Wendy Hawthorne

November 18, 2025 Source: Trustpilot.com

Lukas Evans Jones made the experience…

Lukas Evans Jones made the experience great - helped me as a first timer through the process. I have heard of bought telephone dialing SAAS systems - never used before. Process seems easy --well happy !

Andrew Budden

November 18, 2025 Source: Trustpilot.com

The customer service is excellent

You can always count on getting the correct advice and assistance on how to set up your system and how to use it. Just be very clear what you actually want from the system to allow to provide you with all the options

John Pridgeon

October 29, 2025 Source: Trustpilot.com

Straightforward to get set up

Straightforward to get set up, excellent software app that supports every process we would envision needing, budget-friendly pricing, and friendly, helpful support—what more could you need!

Consumer

October 27, 2025 Source: Trustpilot.com

Good Customer Support

Had some issues with my account , Daniel Titmass was super helpful and sorted it. Good Customer Service.

David Alexander

July 4, 2025 Source: Trustpilot.com

Fantastic Customer Service

Fantastic Customer Service - They are on the ball and make you feel like you count not just a cow to be milked

Jake Bradshaw

June 27, 2025 Source: Trustpilot.com

Excellent

Suppport team have been excellent throughout my trial and after as well.

Walked me through the optimal way to bill, helped me retreive calls and have been lovely people over the phone.

Prices are very reasonable vs what's out there.

Stephen Bellew

May 29, 2025 Source: Trustpilot.com

A very professional company that…

A very professional company that actually answer calls themselves and deal with you one to one like a human! Very refreshing and every member of staff I've ever dealt with is friendly, efficient and professional, especially Veerle and Matt.

Circleloop is also a brilliant service that combines many of the features that would otherwise require several companies and services. SMS, voicemail, numbers, apps and a web portal.

A brilliant product and brilliant customer support. Recommend!

Annette Reid

March 12, 2025 Source: Trustpilot.com

Lukas at Circle Loop was so helpful …

Lukas at Circle Loop was incredibly helpful! He set up a Teams call and took the time to walk me through everything step by step. As someone with dyslexia and a strong preference for visual learning, this made a huge difference. His patience and clear explanations really stood out. Excellent service—5 stars!