Home/Call Center Software/Dialer360
Updated on: June 17, 2019
What is Dialer360 ?
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Dialer360 - Call Center Software : SaaSworthy.com
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Dialer360

Highly secure call center software with PCI compliance.
★★★★★
★★★★★
(18 Ratings) Write Review

One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone.

Dialer360 Features Show All Features

Dialer360 Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Contact United Kingdom /(+44) 2037696777
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Call Center Software

Dialer360 Pricing

Pricing ModelFree Trial , Subscription
How much does Dialer360 cost ?
Dialer360 is a free software.
Dialer360
  • Initial Balance $100 USD
  • US $ 0.02 and UK $ 0.02 / Mobile $0.04
  • Outbound Dialing
    • Predictive
    • Progressive
    • Manual
  • Inbound IVRS and ACDs
  • Do Not Call List
  • Support (Local timezone 9 a.m. to 9 p.m. Mon to Fri)
    • Web Ticket
    • Live Chat
    • Emergency Phone Support (9 a.m. to 5 p.m. EST / GMT)
  • Standard Support Package Included
Voice Broadcasting (VB360)
  • Initial Balance $100 USD
  • No monthly fee
  • No setup charges
  • Unlimited Channels
  • Pay as you go
  • Answering Machine Detection
  • Call Recordings
    • Survey
    • IVR
    • Inbound
    • Text to Speech
  • Standard Support Package Included
VoIP360 (VoIP Credit)
  • Pay as you go plan
  • No monthly fee
  • No Setup charges
  • Best Quality Premium Routes
  • Portal Access to check your CDRs
  • Accept short duration / Call center traffic
  • Use your own Dialer/PBX software
  • No monthly/Minimal fee apply
  • Standard Support Package Included

Please Contact the Vendor for Detailed Pricing.

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Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Dialer360 Reviews

OVERALL RATING
4.6
Based on 18 Rating(s)
Rating Distribution
  • 17
  • 0
  • 0
  • 1
  • 0
SHARE YOUR EXPERIENCE Write a Review
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Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 05 March 2019)
Dont care about your business

Pros: So business, for the last few weeks all i have received is your data is crap, however i was told that all dead numbers are rejected and put in DNC list.

i have a a SME lost 1000s£ but do they care??? this sounds like sore grapes, no i have a great client that requires a services and the above company will promise the earth and say give me 30 mins and you wait over 24, 36 hours but guess what you loose revenue. ENOUGH, i have children, bills, food,morgage but most whar annoys me schooltrips that i can't afford beacause dialer360.THERE MAKING THERE MARGINE feeeding thier kids ect. DO NOT USE THIS TELECOMS CO UUMM so they think.

Just been informed what i'm doing is allegal, anybody want copies of text please inform

Cons: Nothing, i have tried everything humanly poss, this company has caused me so much greaf and pain. do not touch them with a barrage pole

Overall: Fantastic in the start when they wanted you business

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 27 January 2019)
Dialer360 best solution for contact centar

Pros: Very useful, easy to use. Customer support 24/7. Reliable.

Cons: The interface is simple it could be more modern. I have nothing to add everything is great.

Overall: In my job we are using Dialer to connect interested clients to the contact center and so far is very useful.

Vendor Response

by Dialer360 on February 06, 2019

Thanks for your kind response.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 05 December 2018)
Service

Pros: Service is like no other interface is so simple to use.

Cons: Software can be updated to look more modern.

Vendor Response

by Dialer360 on December 11, 2018

Thanks for your Excellent feedback !

...more
Michael T.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 29 November 2018)
Second Time Customer

Pros: I've used 360 before in the past and was impressed so when a second program came available I signed up again. Our system is built and working great!

Cons: I wish that they would hire me and give me commissions.

Overall: Overall highly recommended for any size project. I refer all my clients and customers to 360 for service.

Vendor Response

by Dialer360 on December 03, 2018

Thanks for your positive response !

...more
Syed F.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 29 November 2018)
Amazing Cloud Based Experience

Pros: I've been using Dailer360 for my remote agents. It has been a great experience. Their customer care support is also excellent. I would recommend this dialer for any medium to large size enterprise.

Cons: I haven't figured out any such experience.

Vendor Response

by Dialer360 on December 03, 2018

Thanks for your positive feedback !

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 28 November 2018)
Best Dialer in the Market

Pros: I like it because its really easy to use and its 24/7 Real time support

Cons: well there is nothing that i don't like its all positive about it

Overall: i have used different dialers since i have started working in the telemarketing industry but this is the most reliable, easy to use and the most colour full dialer i have seen and it is fully recomended from my side

Vendor Response

by Dialer360 on December 03, 2018

Thanks for your Great Feedback !

...more
Abhishek S.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 27 November 2018)
Awesome experience!!

Pros: The best thing about it is the ease of use and the interactive user interface and the thing that makes it truly great is the customer support.

Cons: Nothing really and if there is any minor hiccups, it is taken care by the service team immidieatly.

Vendor Response

by Dialer360 on November 30, 2018

Thanks for your positive feedback !

...more
Safi A.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 27 November 2018)
Dialer 360

Pros: Dialer 360 among the most reliable VOIP provider, very reliable with round the clock customer support.

Cons: Dialer 360 has all the qualities for a good VOIP.

Vendor Response

by Dialer360 on November 28, 2018

Thanks for Your positive Feedback !

...more
Coray W.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 26 November 2018)
Efficient and Transparent

Pros: This dialer has the most transparency of all that I've used in the past. The reports are really helpful in terms of allowing me to see how individual campaigns are performing and the real-time status bar is a real jewel for seeing what is or isn't happening.

Cons: The software could be a little more intuitive but it still not hard to learn.

Overall: This dialer has produced great satisfaction as an owner and equally so to my agents. I strongly recommend at the very least do the demo.

Vendor Response

by Dialer360 on November 30, 2018

Thanks for Your Great Feedback!

...more
Richard T.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 23 November 2018)
Excellent system and great support

Pros: The system is easy to use, and is reliable

Cons: Nothing really it done every needed for our requiments

Overall: Very good didn't no what to expect but they are always on hand to help

Vendor Response

by Dialer360 on November 27, 2018

Thanks for Your positive Feedback.

...more
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Videos on Dialer360 Youtube Official Channel

Dialer360 Screenshots

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Dialer360 Awards

Questions on Dialer360

ASK A QUESTION

Which is the best call center software in terms of secured customer support?

D
Answered by Dia Khatun | 1 years ago

Dialer360 is a PCI compliance software which secures all financial data of customers.

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Dialer360 Integration

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