Dialer360

About Dialer360

One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone.

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Pricing

Free Trial Available
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

73%
Momentum

62%
Popularity

71%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Dialer360 Features

Show Feature Explanation

Show Missing Features

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Queue Management (Calls)

Allows you to control call queues and distributes call equally

Call Monitoring

Allows you listen to all inbound and outbound calls.

Dialer360 Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Dialer360 Others

Initial Balance $100 USD
US $ 0.02 and UK $ 0.02 / Mobile $0.04
Outbound Dialing
- Predictive
- Progressive
- Manual
Inbound IVRS and ACDs
Do Not Call List
Support (Local timezone 9 a.m. to 9 p.m. Mon to Fri)
- Web Ticket
- Live Chat
- Emergency Phone Support (9 a.m. to 5 p.m. EST / GMT)
Standard Support Package Included

Voice Broadcasting (VB360) Others

Initial Balance $100 USD
No monthly fee
No setup charges
Unlimited Channels
Pay as you go
Answering Machine Detection
Call Recordings
- Survey
- IVR
- Inbound
- Text to Speech
Standard Support Package Included

VoIP360 (VoIP Credit) Others

Pay as you go plan
No monthly fee
No Setup charges
Best Quality Premium Routes
Portal Access to check your CDRs
Accept short duration / Call center traffic
Use your own Dialer/PBX software
No monthly/Minimal fee apply
Standard Support Package Included

Please Contact the Vendor for Detailed Pricing.

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Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Dialer360 Pricing.