A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more.
| Support | 24/7 (Live rep) Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Gloucestershire, United Kingdom - GL20 8SD / 0800 0937 822 | |
| Deployment | SaaS/Web/Cloud | Category | Survey/ User Feedback Software |
Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
SmartSurvey is Survey/ User Feedback Software. SmartSurvey offers the following functionalities:
Learn more about SmartSurvey features.
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Yes, SmartSurvey provides API.
Governors at our primary school used SmartSurvey's Professional plan to design and run a staff wellbeing survey. We received a small discount because we're not for profit.The survey worked very well and the excellent UK-based support team were quick to resolve a problem which was entirely of our own making. Would thoroughly recommend.
Sam Webb assisted me with an upgrade for my business account. He was amazing!! He stayed on top of my request and made sure that it was processed in a timely manner for us. Thanks Sam!!
What do you like best?
The upsides of using SurveyMoz is it’s simple enough for everyone to understand and use
What do you dislike?What I dislike about SurveyMoz is there isn’t anything extra that’s not bad but could be better
What problems are you solving with the product? What benefits have you realized?SurveyMoz has given us a quick and easy way to take surveys
Nice and user friendly interface with multiple options to choose as per your needs.Customer care is very helpful , solved my problems in quick time .
Excellent clever survey system with servers in the EU. Building my survey, making it look professional and collating the responses has been SO SO easy. Fantastic quick support team too. They have a customer for life.
What do you like best?
We chose Smart Survey because the flexibility of online and offline application and because is very user friendly.
What do you dislike?The hard copy included all the questions and possible answers, but not the illustrations that we used in the online versions.
What business problems are you solving with the product? What benefits have you realized?The smart survey platform has been a key element for the data, analysis, and offline data collection, since the community lacks electric power due to hurricanes Irma and Maria. Smart Survey not only helped researchers and the community conduct a survey that will impact the community’s awareness on the unknowingly misuse of these hazardous materials but also helped us advise them in a more appropriate and efficient manner.
A great survey platform. Very user-friendly, yet very professional looking end results. Have now upgraded to take advantage of further features, such as exporting to excel.
Excellent company to work with, they apply their extensive expertise and knowledge to all projects, working together with us to arrive at the desired outcome. Great service and communication with the scope to be flexibile to requests. Highly recommended.
What do you like best?
The ability to tailor the layout, format, structure and even branding of the survey is a very appealing element. The web-interface was easy to use, logical and offered good flexibility. The different packages seemed to strike a good balance, though we did not need to go above 'Pro' level for our needs. We were particularly pleased to have the data back in graph-format, and also to be able to export it to Excel for further manipulation.
What do you dislike?I have not yet found anything to dislike.
What business problems are you solving with the product? What benefits have you realized?The ability to be able to contact our customers and offer them an easy means to feedback with their experiences/opinions.
What do you like best?
Easy to use, and has UK data storage that complies with data protection regulations. Staff have always been friendly and helpful when I've had queries.
What do you dislike?Nothing, I've had a good experience so far.
What business problems are you solving with the product? What benefits have you realized?As a researcher, it solves the problem of making sure we remain the data controllers, and have the data stored on UK servers.
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com
