Home/Survey/ User Feedback Software/SmartSurveyUpdated on: June 9, 2023

OVERVIEW
AWARDS
FEATURES
TECHNICAL DETAILS
PRICING
ALTERNATIVES
REVIEWS
MORE
- Videos
- Screenshots
- Faq
- Articles
- Customers
- Integration

+ Compare Visit Website

View Gallery

COMPARE

SmartSurvey

A Smart and Flexible Survey Platform

(138 Ratings) Write Review

What is SmartSurvey and how does it work? A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more.

FOLLOWERS 883 1,623 1,985 16 52

SmartSurvey Awards

SmartSurvey Features Show All Features

Survey/ User Feedback Features

Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Embeddable SurveyIt enables you to directly include your surveys on your own website
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Phone SurveyIt enables you to run your survey over telephones

SmartSurvey Technical details

Support	24/7 (Live rep) Business Hours Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Gloucestershire, United Kingdom / 0800 0937 822
Deployment	SaaS/Web/Cloud	Official Website	https://www.smartsurvey.co.uk/
Deployment	SaaS/Web/Cloud	Category	Survey/ User Feedback Software

SmartSurvey Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based

Basic

Free

Ideal for personal use to build a basic survey.

Features

1 user
Unlimited surveys
15 questions per survey
100 responses per month
Customer support (phone, email and in-app ticket system)
GDPR compliant
Survey templates

Professional

Pricing:

£30/month Billed £360 annually
£45/month Billed monthly

Great for individuals who want to create professional surveys.

Features

1 user
Unlimited surveys
Unlimited questions
Unlimited responses
1000 responses per month (Unlimited responses billed Yearly)
Includes features of the Basic plan, plus
Access to managed services
Create surveys in any language
Text analysis (word clouds)
Results in real-time
Multiple tracking links
Unlimited filter reports
Pop up surveys (excluding exit intent)
Standard training

Business

Pricing:

£60/ month Billed £720 annually
£70/month Billed monthly

Perfect for businesses who want to create advanced surveys.

Features

1+ users Team Plans
Unlimited surveys
Unlimited questions
Unlimited responses
Includes features of Pro plan, plus
Two-factor authentication
Access to managed services
Advanced data export
Cross tab reporting and exporting
Custom variables
Customizable survey themes
File library
File upload question type
Net Promoter Score question type
Piping
Scheduled reports sent by email
Send invitations via email
Standard training
Dedicated account manager

Enterprise

Custom

For individuals that need access to advanced tools and integrations.

Features

1+ users Team Plans
Unlimited surveys
Unlimited questions
Unlimited responses
Includes features of Business plans, plus
API access
Two-factor authentication via SMS
Access to custom contracts/terms
Access to custom data processing agreements
Access to custom development
Access to custom support SLAs
Bespoke training programme
Connect your own mail server
Create your own password policy
Custom domain branding (surveys.yourdomain.com)
Custom SMS sender name
Access to infosec due diligence process
Access to Salesforce
Access to Single Sign-On
White label user interface

Student, Academic and Not-for-profit plans

Custom

The software offers Student Plans 50% discount and Not-for-profit Plan (charitable, educational, community or conservational organisation) great discounts on basis of request.

Screenshot of the Vendor Pricing Page

View Full Screen

Disclaimer: The pricing details were last updated on 25/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SmartSurvey pricing.

SmartSurvey Alternatives SmartSurvey Alternatives

SmartSurvey Reviews

OVERALL RATING 4.4 Based on 138 Rating(s)

Rating Distribution

Excellent 0 %
Very Good 0 %
Average 0 %
Poor 0 %
Terrible 0 %

SHARE YOUR EXPERIENCE Write a Review

Read All Reviews

Videos on SmartSurvey

Powerful data collection software

SmartSurvey Screenshots

SmartSurvey screenshot

SmartSurvey FAQs

Q. What is SmartSurvey used for?

SmartSurvey is Survey/ User Feedback Software. SmartSurvey offers the following functionalities:

Skip Logic
Survey Templates
Support Audio / Images / Video
Site Intercept Survey
Question Library
Question Branching
Online Survey
Offline Response Collection
Multiple Question Types
Mobile Survey
Kiosk Survey
Embeddable Survey
Email Distribution
Data Analysis Tools
Custom Survey URLs
360 Degree Feedback

Learn more about SmartSurvey features.

Q. What are the top alternatives for SmartSurvey?

Here`s a list of the best alternatives for SmartSurvey:

Q. Does SmartSurvey provide API?

Yes, SmartSurvey provides API.

Articles on SmartSurvey

Misc 10 Proven Email Newsletter Strategies for Driving Best Results Email marketing is one of the most effective methods to drive sales. According to a report, 59% of... read more

Comparisons Survey Monkey vs. SmartSurvey: A Detailed Comparison Online surveys are quite a popular means of online data collection where members or participants... read more