Home/Survey/ User Feedback Software/SurvicateUpdated on: June 7, 2023

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Survicate

Collaborate Tool to Act on Customer Feedback

(155 Ratings) Write Review

What is Survicate and how does it work? Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers.

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Survicate Awards

Survicate Features Show All Features

Survey/ User Feedback Features

Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Embeddable SurveyIt enables you to directly include your surveys on your own website
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Phone SurveyIt enables you to run your survey over telephones
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Survicate Technical details

Support	Online	Customer Type	Freelancers Large Enterprises Medium Business Small Business
API		Location / Phone Number	Warsaw, Poland
Deployment	SaaS/Web/Cloud	Official Website	https://survicate.com/
Deployment	SaaS/Web/Cloud	Category	Survey/ User Feedback Software

Survicate Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based

MONTHLY YEARLY

Basic

Free

Basic

Great for testing Survicate and for early-stage startups

Features

100 Survey Responses per Month
NPS, CSAT, CES and 12 more question types
Email, link, web and mobile surveys
Unlimited users and surveys
HubSpot, Intercom and more integrations
Slack and email notifications
Skip logic surveys
Respondent identification and enrichment
125+ professional survey templates
Partial submissions
Feedback Button
Data retention: 1 month

Essential

$65 /Month Billed Yearly

Essential

$65 A MONTH, yearly
$79 A MONTH, monthly

All the basics a company needs to manage customer feedback

250
SURVEY RESPONSES MONTHLY
Additional responses are sold in packs of 250 for ‍$16 a month

Everything in Free, and:

Export to CSV, XLS
Google Sheets integration
Answers and attributes piping
Custom ‘thank you’ page and actions
1 workspace
Feedback Hub
Data retention: unlimited

Professional

$129 /Month Billed Yearly

Professional

$129 A MONTH, yearly
$159 A MONTH, monthly

The complete customer experience platform for any business
1000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 1000 for
‍$29 a month
Everything in Essential, and:

Survicate branding removed
Custom design (CSS)
Advanced targeting
Automated recurring surveys
Custom domain
Premium integrations: Marketo, Pardot, Salesforce

Ultimate

$289 /Month Billed Yearly

Ultimate

$289 A MONTH, yearly
$349 A MONTH, monthly

A cost effective plan for extreme volumes of traffic and users
5000
SURVEY RESPONSES MONTHLY
Additional responses
are sold in packs of 5000 for
‍$42 a month

Everything in Professional, and:

Survey sampling
SAML SSO authentication
Data export API
Webhooks

Custom

Features:

Custom number of responses
Custom feature configuration
Workspaces for teams and projects
Access rights management

Support & services:

Phone support & priority chat queue
Dedicated onboarding & implementation
Custom SLA and DPA, PO & Invoicing
In-house custom design services

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Disclaimer: The pricing details were last updated on 27/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Survicate pricing.

Survicate Alternatives Survicate Alternatives

Survicate Reviews

OVERALL RATING 4.6 Based on 155 Rating(s)

Rating Distribution

Excellent 0 %
Very Good 0 %
Average 0 %
Poor 0 %
Terrible 0 %

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Videos on Survicate

Survicate Overview

Survicate Slides

10 tips on how to guide your visitors towards purchase

Survicate FAQs

Q. What is Survicate used for?

Survicate is Survey/ User Feedback Software. Survicate offers the following functionalities:

Skip Logic
Survey Templates
Support Audio / Images / Video
Site Intercept Survey
Question Library
Question Branching
Online Survey
Multiple Question Types
Mobile Survey
Embeddable Survey
Email Distribution
Data Analysis Tools
Custom Survey URLs
360 Degree Feedback

Learn more about Survicate features.

Q. What are the top alternatives for Survicate?

Here`s a list of the best alternatives for Survicate:

Q. Does Survicate provide API?

Yes, Survicate provides API.

Articles on Survicate

Top Software Top 8 NPS Software for Businesses in 2022 For businesses to thrive, it is important to keep customers happy and satisfied. With increasing... read more