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About Survicate

Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    79%
  • Momentum
    68%
  • Popularity
    85%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • Online

Survicate Awards

Survicate Features

Survey/ User Feedback Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Survicate Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot
Pricing screenshot
Disclaimer: The pricing details were last updated on 27/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Survicate Pricing.

Survicate Alternatives

View All Survicate Alternatives

Survicate Reviews

User Rating

4.8/5 (Based on 188 Ratings)

Rating Distribution

  • Excellent

    81.9%
  • Very Good

    14.4%
  • Average

    2.1%
  • Poor

    0.5%
  • Terrible

    1.1%

User Sentiments

Ease of Use, Extensive Integrations, High-Quality Customer Support, Customizable Surveys

Limited Free Plan Features, Occasional Bugs, Limited Customization for Widgets, Survey Results Export Limitations

Do You Use Survicate?

Write a Review

Review Summary

Survicate customer reviews highlight its strengths in gathering valuable feedback, offering customization options, and providing actionable insights. Users appreciate the platform's ease of use, the ability to create targeted surveys, and the integration options it provides. The sentiment analysis feature is also seen as a valuable asset. Some reviewers mention occasional glitches and suggest improvements in reporting and analytics capabilities. Overall, Survicate is praised for its user-friendly interface, customization options, and the quality of insights it delivers, making it a solid choice for businesses seeking a comprehensive customer feedback solution.

Pros

  • Easy to use interface and intuitive setup process.
  • Robust features for collecting and analyzing customer feedback.
  • Detailed reporting and analytics capabilities.
  • Excellent customer support.

Cons

  • Some users have reported issues with data accuracy.
  • Limited customization options for surveys.
  • The platform is expensive, making it costprohibitive for some businesses.
  • The learning curve can be steep for some users.

Survicate Reviews

AI-Generated from the text of User Reviews

Videos on Survicate

Survicate Slides

Survicate FAQs

What is Survicate used for?

Survicate is Survey/ User Feedback Software. Survicate offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Mobile Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about Survicate features.

What are the top alternatives for Survicate?

Does Survicate provide API?

Yes, Survicate provides API.

Survicate Contact

Vendor Details

Warsaw, Poland Founded : 2013

Contact Details

Not available

https://survicate.com/

Social Media Handles

Grid Report for Survicate

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Customers

Brianly
Pipedrive
Weex
Looka
Droplr
Castorama
Morizon.pl
epayments
Vive
HP
TaskRabbit
Atlassian
SONOS
Sendgrid
PizzaHut
Booksy
Indeed
Hubspot
AirTM
ZEIT

Survicate Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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