Home/Survey/ User Feedback Software/QuestionPro
Updated on: December 11, 2019
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QuestionPro - Survey/ User Feedback Software : SaaSworthy.com
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QuestionPro

A feature-loaded Survey Tool for Robust Analytics
(85 Ratings) Write Review

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones.

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QuestionPro Technical details

Support 24/7 (Live rep) Online Customer Type Individuals Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Beaverton, OR / +1 (800) 531-0228
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Survey/ User Feedback Software

QuestionPro Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does QuestionPro cost ?
The pricing for QuestionPro starts at $15.0 per month. QuestionPro has 2 different plans such as - Professional (Individuals) at $15.0 per month and Corporate (Individuals) at $99.0 per month. QuestionPro offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
MONTHLY YEARLY
Free (Individuals)
Free

Never expires, upgrade anytime

Features

  • Unlimited surveys
  • 10 questions per survey
  • 100 responses per survey
  • Email support
Professional (Individuals)
$12 /Month
Billed Yearly

$144 billed Yearly

Features

  • Unlimited surveys
  • Unlimited questions
  • 1000 responses
  • Priority email support
  • Skip Logic
  • Question and Answer Piping
  • Global password protection
  • Standard themes and colors
  • Address book with response tracking
  • Data export (CSV, XLS, PDF)
Corporate (Individuals)
$75 /Month
Billed Yearly

$899 billed Yearly

Features

  • Includes features of Professional plan, plus
  • Unlimited Responses
  • 24/7 Chat and Email support
  • Skip and Advanced logic
  • Username and password protection
  • Custom themes and CSS
  • Custom variables and Mail merge
  • Data export (CSV, XLS, DOC, PDF, PPT)
  • Advanced question types
  • File upload
  • Save and continue later
  • Schedule survey reminders
  • Panel integration
  • API integration
  • Data segmentation
  • Advanced data export to SPSS
  • Report scheduler
  • Trend analysis
  • Crosstabs
  • Datacenter locations
  • Offline surveys with GPS
  • Multilingual surveys
Team Edition (Team Plan)
Custom

Features

  • Includes features of Corporate plan, plus
  • Custom scripting
  • Section Based Scoring
  • Extended media support
  • Company branded login portal
  • Extended email list size
  • Automated reports
  • SalesForce integration
  • Expert Training
  • Premium Support
  • Dedicated Account Manager
Enterprise Edition (Team Plan)
Custom

Features

  • Includes features of Team Edition plan, plus
  • Conjoint Analysis
  • Complex Question Types
  • Survey Encryption
  • Import Data
  • Consolidate Report
  • Data View And Storage
  • SalesForce Sandbox Integration
  • Google Analytics
  • Datacenter Versatility
  • Webhooks
Academic and Non-Profit Organization
Custom

The Software offers Academic and Non-Profit Organization pricing on basis of request.

Features

  • Advanced Survey Logic
  • Distribution with Powerful list Management
  • Sample Services
  • Security
  • Advanced Data Analytics
  • Custom Solutions
  • Multi-language support
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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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QuestionPro Reviews

OVERALL RATING
3.9
Based on 85 Rating(s)
Rating Distribution
  • 62
  • 6
  • 2
  • 14
  • 1
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unilever companySource : play.google.com
(Reviewed on 15 November 2019)

Easy to use

...more
Srishti MannaSource : play.google.com
(Reviewed on 14 November 2019)

Lost 2 survey data when app closed unexpectedly. And while using spreadsheet, you cannot see what you wrote in the first row to tally with the second row. Saw some problems while logic was being displayed for certain questions. Otherwise fast and well to use..

...more
Henrik SSource : g2crowd.com
(Reviewed on 27 September 2019)
"Flexible solution for our needs"

What do you like best?

We had been using another platform that was acquired by SurveyMonkey, and then discontinued. QuestionPro replicated the survey for us, with the exact look and functionality, and we continued serving our clients without skipping a beat. The account team as well as support are all very responsive, and genuinely seek to resolve any challenge and meet any requirement we put forth.

What do you dislike?

No major dislikes. As with any off-shore firm, paying attention to how needs are communicated, and confirming that they are well understood, is key to effective partnering.

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What problems are you solving with the product? What benefits have you realized?

We use QuestionPro in a very specific survey that has to work a certain way due to outside constraints. It must be extremely easy to use, and allow multiple submissions one after the other. When the original platform disappeared, QuestionPro made it easy to continue with no interruption, on a very short timeline.

...more
Source : g2crowd.com
(Reviewed on 22 July 2019)
"Support"

What do you like best?

The quick response (almost immediate) from Harshad Deshpande

What do you dislike?

Not QuestionPro but the speed of the internet

What problems are you solving with the product? What benefits have you realized?

Course evaluations

Student Validation of Voters roll

Show Less

...more
Source : g2crowd.com
(Reviewed on 20 July 2019)
"Best price-value that you can get!"

What do you like best?

Very quick and great personal service and reacts to needed changes fast

What do you dislike?

Some bugs, but they get quick repaired and solved the problem

Recommendations to others considering the product:

Use the XA dashboard

What problems are you solving with the product? What benefits have you realized?

Make easy surveys and have a individual dashboard

Show Less

...more
Source : g2crowd.com
(Reviewed on 19 July 2019)
"A bit challenging but as you have spent some time with the tools, it is as easy as a pie."

What do you like best?

The help pages for the tools with demonstrated snaps makes the job easier even for the newbies.

What do you dislike?

I won't refer it as a downside as its a completely Software based company, you will come across its technical cons, but the bugs mess around a lot.

Recommendations to others considering the product:

Try it to believe it.

What problems are you solving with the product? What benefits have you realized?

My entire "Financial" life is dependent on QuestionPro. I get my salary. ; )

But this is something new that I get to learn as how a survey or a survey company works and operates. It has been very good experience so far.

Show Less

...more
Source : g2crowd.com
(Reviewed on 19 July 2019)
"Intuitive survey tool and a reliable team"

What do you like best?

The turn around time and the get it done mind set of the QuesitonPro team I work with.

What do you dislike?

Not really sure if there are any downside based on my need. Everything so far has been a good experience.

Recommendations to others considering the product:

They operate with a get it done mindset and the speed at which they are able to take care of the projects helps me big time in my ability to showcase the value of insights to my internal stakeholders.

What problems are you solving with the product? What benefits have you realized?

A much faster turnaround, a very responsive reliable team, and able to execute a high volume of projects at the right cost. Overall, working with QuestionPro has provided a better value for the investment we have made.

Show Less

...more
KTLM22Source : itunes.apple.com
(Reviewed on 03 July 2019)
Can’t login

Won’t let me login. It stops allowing characters to be typed after 4-5 characters in each field. Can’t login to access my surveys.

...more
KTLM22Source : itunes.apple.com
(Reviewed on 03 July 2019)
Can’t login

Won’t let me login. It stops allowing characters to be typed after 4-5 characters in each field. Can’t login to access my surveys.

...more
Yogeshwar LagadSource : play.google.com
(Reviewed on 24 June 2019)

Great for conducting offline surveys and also has online data analysis. Love the data representation! With new survey experience and great look and feel

...more
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Videos on QuestionPro Youtube Official Channel

QuestionPro offline mobile show/hide logic demonstration
QuestionPro - The Insights Platform

QuestionPro Screenshots

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Download white papers and ebooks on QuestionPro View All Downloads

by QuestionPro
How to Effectively Conduct an Online Survey
This ebook helps to learn how to set objectives, create an unbiased sequence of topics, and how to conduct an effective...
read more
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