Home/Survey/ User Feedback Software/QuestionPro
Updated on: June 18, 2019
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QuestionPro - Survey/ User Feedback Software : SaaSworthy.com
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QuestionPro

A feature-loaded Survey Tool for Robust Analytics
★★★★★
★★★★★
(108 Ratings) Write Review

A web-based online survey platform that helps small businesses, academics, HR & Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android & iOS smartphones.

QuestionPro Features Show All Features

QuestionPro Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Contact San Francisco, CA/ +1 (800) 531-0228
Deployment SaaS/Web/Cloud Category Survey/ User Feedback Software

QuestionPro Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
How much does QuestionPro cost ?
The pricing for QuestionPro starts at $15.0 per month. QuestionPro has 2 different plans such as - Individuals Professional at $15.0 per month and Individuals Corporate at $75.0 per month. QuestionPro offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Enterprise Edition
Custom
  • All Team Edition features, Plus
  • Conjoint Analysis
  • Complex Question Types
  • Survey Encryption
  • Single Sign On
  • Import Data
  • Consolidate Report
  • Data View and Storage
  • SalesForce Sandbox Integration
  • Google Analytics
  • Webhooks
  • Datacenter Versatility
  • HIPAA Compliance
Team Edition
Custom

Most Popular

  • All Corporate features, Plus
  • Custom Scripting
  • Section based Scoring
  • Extended Media Support
  • Company Branded Login Portal
  • Extended Email List Size
  • Automated Reports
  • SalesForce Integration
  • API Integration
  • Expert Training
  • Premium Support
  • Dedicated Account Manager

Individuals Corporate
$75 /Month

Billed $899 annually

  • Unlimited Surveys and Questions
  • Unlimited Responses
  • 24/7 Email and Chat
  • Includes Features of Professional Plan Plus
  • Offline Data Collection
  • Save and Continue
  • Schedule Survey Reminders
  • Advanced Question Types
  • Multilingual Surveys
  • SPSS Export and Text Analysis
  • Data Segmentation
  • Panel Integration
  • API Integration
  • 24/7 Phone Support
  • Multi User
  • Report Scheduler
  • Trend Analysis
Individuals Professional
$15 /Month

Billed month-to-month

  • Unlimited Surveys and Questions
  • 1000 Responses Per Month
  • Priority Email Support
  • Mobile Screen Optimized
  • Skip Logic
  • Question and Answer Piping
  • Theme Customization
  • Data Export and Reports
  • Global Password Protection
Individuals Free
Free

Never expires, upgrade anytime

  • 10 questions
  • 100 responses
  • Email support
  • Mobile Screen Optimized
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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QuestionPro Reviews

OVERALL RATING
4.5
Based on 108 Rating(s)
Rating Distribution
  • 97
  • 4
  • 2
  • 4
  • 1
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David V.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 13 June 2019)
I love QuestionPro

Pros: 1. there is a month-to-month option in their pricing model. Because I am a 1 person company and infrequently have market research projects needing a survey, being able to rent the use of the software for a month or two, for any given project, is the only approach that I can afford.

2. I love the versatility of the product

3. I love the support I can get from their team in India, especially when we can do a live video connection. It's hard to get good support these days, especially if you are restricted to chat or email. I find when I need help, I need it now!

Cons: There are places where is automaticity, gets in the way. Example: on the project I just completed, I used a Choose Many type question. I needed a chart that would tell me how many people chose each option. The default chart shows how often each option was chosen among all the options chosen. Not really what I needed. I wasn't sure the software could even be forced to give me the kind of chart I needed. It took a lot of work but eventually the support person figured out what I needed and how to do it.

...more
Tim W.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 12 June 2019)
QuestionPro is great

Pros: Easy to use and they are always updating and improving. Great customer service and account management.

Cons: Nothing comes to mind. Have found it to be a great tool and impressed with how they continue to evolve and improve.

Overall: Great overall experience. The support has been excellent and they are always available to answer questions or help you in designing a survey.

...more
Jony M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 12 June 2019)
Good survey tool

Pros: Integration with SFDC, we have surveys set up that is 100% automated.

Cons: Some of the functionalities are a bit rigid.

...more
Bharath K.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 12 June 2019)
Great survey software for small and big organizations

Pros: The survey platform offers maximum flexibility for users from basic surveying options to very complex surveying options. This allows us to conduct simple surveys and more complex research-oriented surveys.

Cons: Our organization has enjoyed this software so far and do not have any negative comments.

Overall: Question Pro has been extremely helpful in developing solutions to many of our surveying needs. They go over and beyond to help and assist in any way they can.

...more
Randy M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 11 June 2019)
Great tool for Professionals

Pros: - Always improving using the latest methods and technologies

- The most features for the price

- Great customer service who actually listens to your needs

- Rarely if ever experience system disruptions

- Flexible report production

- Excellent analytics

Cons: Sometimes difficult to get assistance over the weekends

Overall: I have been using QuestionPro for over 8 years as my primary survey tool. I get personalize service through my account team who are proactive in soliciting my input and improvement suggestions. Their translation team is excellent with only a few errors on industry jargon only. I find the value to be the best in the industry with many of the sophisticated features of tools 3 time more expensive. Integration with internal or external panels are seamless with excellent invitation mailing and tracking.

...more
Omar S.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 10 June 2019)
Great survey solution!

Pros: The sales/account management team are great. The tool is super, super easy to use, I cannot emphasize this enough, and it can be integrated easily with a bunch of things, including Salesforce in our case.

We use it to do occasional surveys to our clients, plus a step in the sales flow where Salesforce automatically launches an email to know more about our leads, and Questionpro is the tool which runs the survey and pushes back the info into our Salesforce leads' fields.

We haven't used it yet, but the "rewards/vouchers" side of things looks really really good. The tool can automatically reward whoever is taking the survey, under the rules you set up. An absolute winner automation for a small marketing team trying to learn more about their customers/partners.

Cons: The price is a bit high for SMBs and for what we do with it , but totally worth it anyway.

...more
Mike M.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 06 June 2019)
Great online survey tool

Pros: We use this for our Summer Camp polls and surveys. It is easy to use, easy to customize and provides us with useful data in order to improve our camper and client experience. All the features are intuitive and easy to manage.

Great product.

Cons: We like all the features that are available.

Overall: We need an easy way to collect feedback from our participants of our programs, and questionpro provides an easy way to collect the data we need and find most useful.

...more
Richard C.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 03 June 2019)
The perfect partner for small busniesses, not just corporates

Pros: Now with a much improved survey interface for building questionnaires, but most importantly for response input by panellists. Flexible implementation, neat layout and multiple export options for SPSS imports.

Cons: Dashboard analytics are useful for a quick browse of responses during the data gathering stages, but not always useful for clients to see. The response analytics do not always take into account missing data leading to incorrect percentage representation in tables and charts.

...more
Rutuja J.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 03 June 2019)
QuestionPro Review

Pros: 1. Ease of use

2. Great support

3. Analytic details

Cons: Currently not facing any issues with the product

Overall: Great product! Meets all the customer requirements.

...more
Nick J.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 30 May 2019)
Flexible, Customer-Focused and Versatile Tool

Pros: QuestionPro has so many features when building and deploying your survey and even more when you are analyzing your results. Building our surveys is easy and flexible -- with a vast array of question templates to choose from, integrated logic, and design. Deploying is also easy and they are continuing to work on improving this feature. The analysis is top-notch and appears every day to be built and developed by data scientists that work to unlock new results from your raw survey data. Most of all, however, their customer service is paramount. They are quick, friendly and accessible and always willing to listen to new ideas.

Cons: Deployment currently is good but not great. You can load lists, but we still have to do manual work to maintain those lists before loading and there is currently no validation of emails or audit for duplicates (of previously sent emails). The editor for the message is also very simple and you are restricted to one template. They are actively working on improving this, however.

Overall: QuestionPro has helped us deliver top notch surveys for our employees. They are also committed to GDPR and partner with us to ensure compliance and data governance. The team is personal and accessible and they are quick to collaborate.

...more
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Videos on QuestionPro Youtube Official Channel

QuestionPro Screenshots

QuestionPro Demo - QuestionPro
QuestionPro Demo - QuestionPro
QuestionPro Demo - QuestionPro
QuestionPro screenshot: Use smileys and emoticons to score responses with QuestionPro
QuestionPro screenshot: Take the overall feedback of the survey post completion with QuestionPro
QuestionPro screenshot: Enter questions in a survey and set validation rules for respondents with QuestionPro
QuestionPro screenshot: Generate survey reports with QuestionPro
QuestionPro screenshot: Create TURF analysis with QuestionPro
QuestionPro screenshot: QuestionPro iPhone interface
QuestionPro screenshot: Access survey on mobiles and tablets using the QuestionPro mobile app
QuestionPro screenshot: Respondents can confirm survey completion with digital signatures in QuestionPro
QuestionPro Screenshots
QuestionPro Screenshots
QuestionPro Demo - QuestionPro
QuestionPro Demo - QuestionPro
QuestionPro Demo - QuestionPro
QuestionPro Demo - QuestionPro
QuestionPro screenshot: Use smileys and emoticons to score responses with QuestionPro
QuestionPro screenshot: Take the overall feedback of the survey post completion with QuestionPro
QuestionPro screenshot: Enter questions in a survey and set validation rules for respondents with QuestionPro
QuestionPro screenshot: Generate survey reports with QuestionPro
QuestionPro screenshot: Create TURF analysis with QuestionPro
QuestionPro screenshot: QuestionPro iPhone interface
QuestionPro screenshot: Access survey on mobiles and tablets using the QuestionPro mobile app
QuestionPro screenshot: Respondents can confirm survey completion with digital signatures in QuestionPro
QuestionPro Screenshots
QuestionPro Screenshots

Questions on QuestionPro

ASK A QUESTION

What are the survey tools that can be deployed into Social Media platforms?

D
Answered by Dhatri Arun | 1 years ago

You can check out SurveyMonkey, SoGoSurvey, Checkbox Survey, SmartSurvey, QuestionPro, eSurveysPro.

 

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by QuestionPro
How to Effectively Conduct an Online Survey
This ebook helps to learn how to set objectives, create an unbiased sequence of topics, and how to conduct an effective...
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