Home/Survey/ User Feedback Software/QuestionPro
Updated on: May 27, 2020
What is QuestionPro ?
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

QuestionPro

A feature-loaded Survey Tool for Robust Analytics
(117 Ratings) Write Review

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones.

QuestionPro Awards

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Highly Rated
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QuestionPro Features Show All Features

QuestionPro Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Beaverton, Oregon / +1 (800) 531-0228
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

QuestionPro Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
MONTHLY YEARLY
Essentials
Free

Features

  • Unlimited surveys
  • Unlimited questions
  • Unlimited responses
  • No credit card required
  • 25+ question types
  • Customize survey colors
  • Add your own logo to survey
  • Skip logic branching
  • Question & answer piping
  • Shareable dashboard reports
  • Customized thank you page
  • Data exports (xls & csv)
  • Basic quota management
  • 24*7 support
Advanced
$85 /Month
Billed Yearly

$1020 per year billed yearly

Features

  • Everything in Essentials, plus
  • Unlimited responses
  • Discounts on multi-user plans
  • 35+ question types
  • Advanced logic and piping
  • Email reminders and scheduling
  • Salesforce Integration
  • API Integration
  • Multilingual Surveys
  • Advanced quota control
  • Offline data collection
  • Advanced Text analysis
  • Gift cards and survey rewards
  • Advanced filtering and segmentation
  • Custom email notifications
  • Custom quiz & scoring
  • Custom variables
  • Panel Integration
  • 24*7 chat and phone support
Enterprise
Custom

Features

  • Everything in Advanced, plus
  • Dedicated success manager
  • Team management and collaboration
  • Import data from external sources
  • Advanced integrations
  • Enterprise security and certifications
  • Sentiment analysis
  • Region-specific data centers
  • Advanced analysis tools
  • Single Sign-On (SSO)
  • Webhooks and API
  • Custom scripting
  • Custom contracts
Screenshot of the Vendor Pricing Page
QuestionPro Pricing
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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

QuestionPro FAQs

QuestionPro is Survey/ User Feedback Software. QuestionPro offers the following functionalities:

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Support Audio / Images / Video
  • Survey Templates
  • Skip Logic

Learn more about QuestionPro features.

The pricing for QuestionPro starts at $129.00 per month. QuestionPro has a single plan:

  • Advanced at $129.00 per month.
    • QuestionPro offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about QuestionPro pricing.

Yes, QuestionPro offers a free plan.

Learn more about QuestionPro pricing.

Yes, QuestionPro provides API.

Ask the Community View Community

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QuestionPro Reviews

OVERALL RATING
3.9
Based on 117 Rating(s)
Rating Distribution
  • 84
  • 12
  • 3
  • 15
  • 3
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Joseph ASource : g2crowd.com
(Reviewed on 11 February 2020)
"Great survey app for all deverse kinds of work!"

What do you like best?

The format of the surveys. It has nice and easy way of creating a survey for any project.

What do you dislike?

Nothing yet identified. So far I haven't find anything I don't like.

Recommendations to others considering the product:

This is the best app so far for all organisation a d companies.

What problems are you solving with the product? What benefits have you realized?

My problem is how to get my created survey out and then print them.

...more
Administrator in Hospital & Health CareSource : g2crowd.com
(Reviewed on 07 February 2020)
"Good Basic Survey Tool"

What do you like best?

Online chat support with quick responses from American support reps, easy to create and modify surveys; option to distribute survey through the tool or used a customized link to send to respondents.

What do you dislike?

Some limitations on analytics and reporting

Recommendations to others considering the product:

For a limited budget, we found QuestionPro to be the best option for the money if you need a basic survey solution administered by only one person. There are others with more advanced functionality but they cost much much more.

What problems are you solving with the product? What benefits have you realized?

Gathering information from clients on how they address certain issues and where they might like to collaborate with peers to improve their products and services.

...more
Administrator in Non-Profit Organization ManagementSource : g2crowd.com
(Reviewed on 05 February 2020)
"Much better than Survey Monkey and comparable to Qualtrics, for a fraction of the cost."

What do you like best?

The QuestionPro interface is super easy to use and the software is very robust, in terms of questions types, logic, and layout. The edit in bulk feature for creating surveys make it a breeze, while the ability to design and publish reports makes it very easy to share results. The helpdesk is very quick to respond and generally very effective. All of our interactions with the QuestionPro team, whether troubleshooting or talking with the sales team aboutadding new features to our account (e.g. we wanted to buy just keys for offline use) have been very positive.

What do you dislike?

Hoping QuestionPro will build in more functionality for interactive dashboards and reports, and/or more APIs to business intelligence software. We end up creating filters to slice our data and then use the unique links for each filtered report/ dashboard. Not ideal. The question types available are great for input and UX, but often make the output very difficult to work with and transform into insights outside of the QuestionPro software. E.g. we export our datasets from QP and load them into our warehouse/ data model, but a lot of transformation is required.

What problems are you solving with the product? What benefits have you realized?

We use QuestionPro for all in-house surveys and some forms. The value is tremendous; the features and functionality are far better than Survey Monkey and comparable to Qualtrics, but for a fraction of the cost. We are on a discounted nonprofit license, but even if we weren't I still think the value would be very good.

...more
Claudiu CSource : g2crowd.com
(Reviewed on 28 January 2020)
"Promptly and supportive team"

What do you like best?

The possibility to customize the questionnaire as you wish.

It's basically a fully customizabile product that gives us the freedom put into practice your ideas.

What do you dislike?

Sometimes, implementing the desired features take a bit more time than we expected.

Recommendations to others considering the product:

You have to try it!

What problems are you solving with the product? What benefits have you realized?

We are using the product for implementing complex questionnaires for reaching out the voice of our colleagues.

...more
Bianca PSource : g2crowd.com
(Reviewed on 13 January 2020)
"A great experience to use. Lots of great features."

What do you like best?

The trial/free version is fantastic to use. You get a real sense of what the service can do. The technology is easy to use. Its quick to pick-up. I usually use survey monkey but will be switching to QuestionPro for my next survey!

What do you dislike?

Sometimes its hard to re-order your text in each question, but other times its super easy.

What problems are you solving with the product? What benefits have you realized?

My survey looks a lot more professional now than it did when I was using another brand. I really like the look of my survey.

...more
Alicia MeyerSource : trustradius.com
(Reviewed on 09 January 2020)
No Question, This Meets Our Pros’ Needs

Use Cases and Deployment Scope

QuestionPro is used by the Student Life Office at our institution. We use it to gather feedback about residence life, staff members, and events. QuestionPro enables us to gather and analyse data in the same place, and it empowers us to make informed, data-driven decisions moving forward. The ability to create surveys in a user-friendly and mobile-adapting software allows our team to engage college students effectively.

Pros and Cons

  • Question Pro offers comprehensive analytics features. Responses are easily transmitted into graphs and easy-to-digest reports.
  • QuestionPro adapts to mobile use incredibly well. Although we create surveys on computer screens, most students access it through a mobile device.
  • QuestionPro permits multiple users to access data while the survey is active and simultaneously with one another. Because we have multiple users interacting with the same data, this feature increases our efficiency.
Edit
  • QuestionPro’s interface is somewhat outdated and visually unappealing. While I appreciate the prioritization of functionality, I would like to see more energy devoted to aesthetics.
  • QuestionPro runs somewhat slowly. There is a definite lag switching between tabs and applying filters that can be annoying in a fast-paced environment.
  • QuestionPro creates effective data graphs and charts, but it lacks presentation capabilities that could benefit smaller organizations without presentation templates.

Likelihood to Recommend

QuestionPro is great for forced-choice and Likert-scale data, and it easily turns raw data into readable statistics. The simple interface lacks attractiveness but is easy to learn and use, even for members outside the digital age. QuestionPro is less effective for qualitative data and short answer responses in large quantities. Reporting and analytic features leave this information in the bulky design, clogging the report and preventing cohesive presentation of the data.
Read Alicia Meyer's full review

...more
Akash SSource : g2crowd.com
(Reviewed on 06 January 2020)
"Good support team and a handy survey / community tool in the market"

What do you like best?

I think the freedom of customizing community website the way you want and the range of options available to contact the community members is excellent. On top of that, Question Pro guys always have a solution/answer to any of my queries.

What do you dislike?

There is nothing really big to dislike but they are still progressing and few of the features are still lacking which I recommended but never got to know the progress of them.

What problems are you solving with the product? What benefits have you realized?

QuestionPro has simplified our daily activities and for 3 years of being the customer we never had any problems with data security.

...more
SknnyftnSource : apps.apple.com
(Reviewed on 29 December 2019)
Wont start

Cannot get past splash screen.

...more
Vinay KSource : g2crowd.com
(Reviewed on 20 December 2019)
"Conumer Pulse with QuestionPro!"

What do you like best?

Customer Support and Fantastic Features!

What do you dislike?

Proactive feedback on leveraging the tool

What problems are you solving with the product? What benefits have you realized?

Consumer feedback. Time and Cost savings..

...more
Amrut BSource : g2crowd.com
(Reviewed on 20 December 2019)
"Practical aspects of scientific knowledge."

What do you like best?

The most helpful aspect of QuestionPro is that it provides an easily accessible practical perspective of any given scientific knowledge.

What do you dislike?

The opinions range in a variety of extremes, which may be sometimes beyond the two standard deviations of acceptability.

What problems are you solving with the product? What benefits have you realized?

I have seen some medical related survey which has given me an idea about how to utilise it whenever I need. I understand that it can potentially provide great practical questionnaires for surveying clinically important health/disease conditions.

...more
Read All Reviews

Videos on QuestionPro

QuestionPro 1-Minute Tour
QuestionPro 1-Minute Tour
QuestionPro offline mobile show/hide logic demonstration
QuestionPro - The Insights Platform

QuestionPro Screenshots

QuestionPro screenshot
Score New
Create a survey using a template
Use this Template
Question Types
Advanced
QuestionPro screenshot
QuestionPro screenshot
Score New
Create a survey using a template
Use this Template
Question Types
Advanced

Download white papers and ebooks on QuestionPro View All Downloads

by QuestionPro
How to Effectively Conduct an Online Survey
This ebook helps to learn how to set objectives, create an unbiased sequence of topics, and how to conduct an effective...
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