QuestionPro

About QuestionPro

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $129.00. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

86%
Momentum

69%
Popularity

90%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

QuestionPro Awards

# 2 Most Worthy Software Survey/ User Feedback Software
Q3 2021

# 7 Highly Rated Survey/ User Feedback Software
Q3 2021

# 2 Fastest Growing Software Survey/ User Feedback Software
Q3 2021

# 2 Most Popular Software Survey/ User Feedback Software
Q3 2021

# 3 Most Worthy Survey/ User Feedback Software
Q3 2019

# 2 Highly Rated Survey/ User Feedback Software
Q3 2019

# 4 Most Popular Survey/ User Feedback Software
Q3 2019

# 2 Most Searched Survey/ User Feedback Software
Q3 2019

QuestionPro Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

QuestionPro Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Essentials Free

Essential

The world's best free survey software.
Free for life, never expires!

Unlimited surveys
Unlimited responses
No credit card required
25+ question types
Customize survey colors
Add your own logo to survey
Skip logic branching‪
Question & answer piping‪
Shareable dashboard reports
Customized thank you page
Data exports (xls & csv)
Basic quota management‪
24/7 support‪

Advanced $129.00 $129.00 per month

Advanced

Pricing:

$129/month
Billed $1,548 annually

Powerful survey tools for businesses.

Features:

35+ question types
Advanced logic and piping
Email reminders and scheduling
Salesforce Integration
API Integration
Multilingual surveys
Advanced quota control
Offline data collection
Advanced filtering and segmentation
Custom email notifications
Custom quiz & scoring
Custom variables
Panel Integration
24/7 chat and phone support

Team Edition Custom

Team Edition

Pricing:

Request pricing

The features and integrations you need for sophisticated research.

Features:

Includes 5 seats
Dedicated success manager
Expanded email capacity
Discounts on additional seats
Team management and collaboration
Import data from external sources
Blocks and randomization
Powerful analytics
Detailed text analysis
Advanced integrations
Webhooks and API
Custom scripting
Region specific data centers
Gift cards and survey rewards

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 26/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about QuestionPro Pricing

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QuestionPro Reviews

User Rating

4.6/5 (Based on 1,144 Ratings)

Rating Distribution

Excellent
68.2%
Very Good
24.8%
Average
3.2%
Poor
1.6%
Terrible
2.2%

User Sentiments

Ease of Use, Customer Support, Variety of Question Types, Robust Reporting & Analytics

Limited Customization Options, Occasional Technical Issues, Limited Features in Free Version, Confusing Navigation for Advanced Features

Do You Use QuestionPro?

Write a Review

Review Summary

QuestionPro garners praise for its user-friendly interface and comprehensive features that empower users to create sophisticated surveys and gather valuable insights. Users commend its intuitive drag-and-drop functionality, wide range of question types, and customization options. The platform's reporting capabilities are highly regarded for their detailed analytics and actionable insights. Additionally, QuestionPro's customer support is lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in certain advanced features.