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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Qualtrics Core XM logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,677 user ratings

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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.5 541 user ratings

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Overview

Description One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    100%
  • Momentum
    71%
  • Popularity
    100%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    90%
  • Momentum
    60%
  • Popularity
    61%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    65%
  • Popularity
    89%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    75%
  • Popularity
    89%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated
Not Available
# 5 Highly Rated # 10 Fastest Growing # 11 Highly Rated # 3 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,680 user ratings
4.5/5 412 user ratings
4.6/5 2,677 user ratings
4.5/5 541 user ratings
Rating Distribution
  • Excellent

    58.8%
  • Very Good

    26.5%
  • Average

    6%
  • Poor

    1.3%
  • Terrible

    7.4%
  • Excellent

    62.9%
  • Very Good

    29.6%
  • Average

    6.8%
  • Poor

    0.5%
  • Terrible

    0.2%
  • Excellent

    69.6%
  • Very Good

    24.9%
  • Average

    3.8%
  • Poor

    0.4%
  • Terrible

    1.2%
  • Excellent

    69.9%
  • Very Good

    17.4%
  • Average

    6.8%
  • Poor

    2%
  • Terrible

    3.9%
User Sentiments

    Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

    Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

    Ease of use, Robust Survey Features, Helpful Customer Support, Comprehensive Reporting and Analytics

    Limited Customization Options, Complex Advanced Features, Occasional Software Bugs, Limited Third-Party Integrations

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

Users appreciate Qualtrics' comprehensive set of features that empower them to create engaging surveys, collect valuable feedback, and analyze data effectively. They also value the user-friendly interface, customizable templates, and robust reporting capabilities. However, some users have expressed concerns regarding the complexity of the platform, with a learning curve for new users. Additionally, a few reviewers have mentioned occasional technical glitches and limited flexibility in customization options. Overall, Qualtrics receives positive feedback for its powerful features, ease of use, and insightful analytics, while some users suggest improvements in user-friendliness and customization capabilities.

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

Pros & Cons
  • User-friendly interface and intuitive tools for quick survey creation.
  • Wide range of features and question types to meet diverse survey needs.
  • Robust reporting and analytics capabilities for meaningful insights.
  • Seamless integration with various platforms and tools for efficient workflows.
  • Occasional technical glitches and difficulties reported by some users.
  • Limited advanced features and customization options for complex survey requirements.
  • Comprehensive set of features for engaging survey creation and data analysis.
  • User-friendly interface and customizable templates for ease of use.
  • Robust reporting capabilities with insightful visualizations.
  • Enterprise-grade security features for data protection and privacy.
  • Complexity of the platform may require a learning curve for new users.
  • Limited flexibility in customization options for advanced users.
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Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

Team Premier (Business Plan) $75.00 $75.00 per user / month

Enterprise (Business Plan) Custom

Standard (Personal Plan) $99.00 $99.00 per month

Advantage (Personal Plan) $32.00 $32.00 per month

Premier (Personal Plan) $99.00 $99.00 per month

Targeted Responses Others

Qualtrics Core XM Custom

Free Free

Basic (Surveys) $19.00 $39.00 per month

Starter (Surveys) $39.00 $59.00 per month

Business (Surveys) $79.00 $79.00 per month

Professional (Surveys) $249.00 $249.00 per month

Enterprise (Surveys) Custom

Professional (CX Suite) $249.00 $249.00 per month

Enterprise (CX Suite) Custom

Performance (360 Assessments) $299.00 $299.00 per month

Free (Reputation Management) Free

Starter (Reputation Management) $79.00 $99.00 per month

Platform (Full Suite) Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

 
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Screenshots & Videos

Screenshots SurveyMonkey screenshot
+ 4 More
Analyzes
+ 1 More
Conditional Formatting
+ 7 More
Not Available
Videos Video Thumbnail
+ 5 More
Video Thumbnail Video Thumbnail
+ 5 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: San Mateo, CA Founded in: 1999 Located in: Seattle, Washington Located in: Palo Alto, California Founded in: 2017 Located in: Columbia, South Carolina Founded in: 2013
Contact Details

Not available

https://www.surveymonkey.com/

+1 800-340-9194

https://www.qualtrics.com/lp/survey-platform-2/

+1 800-481-0410

https://surveysparrow.com/

Not available

https://www.cognitoforms.com

Social Media Handles

FAQs

What are the key differences between SurveyMonkey and Qualtrics Core XM?

SurveyMonkey is user-friendly and suitable for basic surveys, while Qualtrics Core XM offers advanced features and customization options for complex survey needs.

What are the alternatives to SurveyMonkey?

The top alternatives to SurveyMonkey are QuestionPro, Key Survey Software, Typeform, SmartSurvey, and SurveySparrow.

Which SaaS products can SurveyMonkey integrate with?

SurveyMonkey integrates with a wide range of SaaS products, including Gmail, Hubspot Marketing Hub, Microsoft Teams, Slack, and Salesforce.

Which product is better for large-scale surveys?

Qualtrics Core XM is better suited for large-scale surveys, as it offers advanced features such as custom programming and enterprise-grade security.

How do the reporting and analytics capabilities of these products differ?

SurveyMonkey provides basic reporting and analytics, while Qualtrics Core XM offers more advanced reporting and analytics capabilities, including automated report generation and customizable visualizations.

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