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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartSurvey logo
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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.5 540 user ratings

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Sponsored

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pointerpro logo

Pointerpro

Survey/ User Feedback Software

4.7 109 user ratings

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Overview

Description One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more Creating own online assessments can be a powerful tool to help scale expertise. With the right setup, can transform the answers given into useful output, such as a score, category, maturity level, personality type, and more. The benefit of this approach is that it can be used for anything from customer surveys and employee feedback to educational tests and recruitment assessments. It allows you to quickly collect data from a large number of people and generate meaningful reports in an automated way. Building an online assessment is not as difficult as it sounds. With the right tools, can have an assessment up and running in no time. User can also customize it to suit needs and even add interactive elements to make it more engaging for the respondents. In conclusion, creating own online assessments can be a great way to deliver personalized advice at scale. With the right setup, can transform the answers given into useful output that can help drive meaningful change. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    96%
  • Momentum
    72%
  • Popularity
    100%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    81%
  • Momentum
    61%
  • Popularity
    83%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    72%
  • Popularity
    89%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    71%
  • Momentum
    66%
  • Popularity
    77%
SaaSworthy Awards # 1 Most Worthy # 2 Highly Rated # 10 Highly Rated # 15 Fastest Growing # 11 Highly Rated # 3 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,680 user ratings
4.6/5 195 user ratings
4.5/5 540 user ratings
4.7/5 109 user ratings
Rating Distribution
  • Excellent

    58.8%
  • Very Good

    26.5%
  • Average

    6%
  • Poor

    1.3%
  • Terrible

    7.4%
  • Excellent

    71.8%
  • Very Good

    21.5%
  • Average

    2.6%
  • Poor

    1.5%
  • Terrible

    2.6%
  • Excellent

    70%
  • Very Good

    17.2%
  • Average

    6.9%
  • Poor

    2%
  • Terrible

    3.9%
  • Excellent

    78%
  • Very Good

    20.2%
  • Average

    0.9%
  • Poor

    0%
  • Terrible

    0.9%
User Sentiments

    Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

    Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

    Ease of use, Excellent Customer Support, Professional-looking Surveys, Comprehensive Data Analysis and Reporting

    Limited Features in Free Plan, Confusing Navigation, Data Download Issues, Lack of Advanced Question Piping

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

    Excellent Customer Support, Customizable Surveys, Ease of Use, Personalized Reports

    Limited Design Customization, Occasional Bugs, Complex Advanced Logic, Expensive High-Tier Plans

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

User reviews for PointerPro highlight its strengths in creating assessments and surveys, with users praising its ease of use, intuitive design, and robust customization options. The platform is particularly appreciated for its ability to generate personalized reports. However, some users express concerns about lacking flexibility in report display options and the complexity of advanced features, suggesting a need for improved user interface and more comprehensive documentation. While customer support is generally praised for its responsiveness and helpfulness, users do note that support hours may not be ideal for all time zones.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $41.58. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

Team Premier (Business Plan) $75.00 $75.00 per user / month

Enterprise (Business Plan) Custom

Standard (Personal Plan) $99.00 $99.00 per month

Advantage (Personal Plan) $32.00 $32.00 per month

Premier (Personal Plan) $99.00 $99.00 per month

Targeted Responses Others

Basic Free

Professional Others

Business Others

Enterprise Custom

Student, Academic and Not-for-profit plans Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

Essential $41.58 $49.00 per month

Professional $58.25 $69.00 per month

Enterprise Custom

ReportR Custom

 
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Screenshots & Videos

Screenshots SurveyMonkey screenshot
+ 4 More
SmartSurvey screenshot
+ 6 More
Not Available Not Available
Videos Video Thumbnail
+ 5 More
Video Thumbnail Video Thumbnail
+ 2 More
Video Thumbnail

Vendor information

Company Details Located in: San Mateo, CA Founded in: 1999 Located in: Gloucestershire, United Kingdom Founded in: 2004 Located in: Columbia, South Carolina Founded in: 2013 Located in: Antwerp, Belgium
Contact Details

Not available

https://www.surveymonkey.com/

0800 0937 822

https://www.smartsurvey.co.uk/

Not available

https://www.cognitoforms.com

Not available

https://pointerpro.com/

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