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This SaaS-based application provides a very fast, simple and powerful platform for A/B testing to compare the conversion rate of two webpage. It allows you to set up and launch your test in a few minutes and gives faster results as well. It allows you to test your website, landing pages, product pages, and more without any coding. Crazy Egg allows you to compare and test your website and make informed strategic decisions without any hassle.
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Contact | La Mirada, CA | |
| Deployment | SaaS/Web/Cloud | Category | AB Testing Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Crazy egg gives you in a glance what exactly your visitors are doing, where they are clicking, what areas are not visible to them, what is most clicked. This is valuable information in the age of mobile and responsive browsing.
It is completely friendly, easy to use, very intuitive and integrates with any kind of site, not only wordpress.
It can been a bit pricey if your sites get a lot of visitors. If I didnt' have an old account in a free plan, I wouldn't be able to afford it.
There was a change in price a very while ago that made me stick with the free plan forever to not lose it. I keep it to get samples of my websites's statistics. But I do wish I could afford the full plan for each site.
Go for the full plan, get all the advantages it get provide you if you can afford it. It's not cheap, but it's completely worth it.
It has allow me to make changes in my advertising strategies to get better profit. There are some areas in my site that were not getting the attention it deserved and others that turn up didn't get me any ROI whatsoever.
This is a tool to be used as much as any analytics. I highly recommend it with my eyes closed. No wonder it's a Neil Patel product. Excellent as all his products.
Pros: The heatmap (snapshots) feature.
The heatmap shows where users lose interest in a page and drop off.
The clickmaps show when users click elements that aren't clickable, or when they don't click elements you want them to click.
These features have enabled a data-led approach to refining client web-pages and improving their performance.
Cons: There really isn't anything I dislike about this software. It's powerful and priced fairly. Customer Support was also very responsive.
Overall: Overall, this is essential software for anyone taking the UX of their website seriously.
If you want to provide great experiences for your online customers then Crazy Egg will help you uncover exactly where to do this on your website. You'll learn what areas need to change or be removed, and what areas/elements are working well.
Pros: The insight into the way your users move through and interact with your website is incredible. The software is generally easy to use and, if you're careful about the conclusions you draw from the data you aggregate, can be incredibly powerful. We've used this software to help multiple clients make small but critical changes to their user paths and see fantastic results because of it.
Cons: It can be very easy to take the colorful maps produced out of context and make generalizations about your audience. Definitely use the testing feature in the software and keep in mind the numbers you're working with (i.e. if you're testing 1,000 users on a page, be sure to test another thousand a month later, etc)
Overall: The support is great, the product is highly useful - especially in tandem with other audience analytics you may need clarity on - and the user experience is top notch.
Pros: The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert.
Cons: There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site.
Overall: Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site.
Pros: - great features
- reasonable pricing
- fantastic customer support
Cons: I honestly can't think of any. Since they have the free trial, you can always try it out and cancel if you don't like it within 30 days.
Pros: The way you can easily organize and filter your data, I like it much more than Lucky Orange in that regard.
Cons: It's really annoying that when you sign up they automatically put you on a yearly subscription, instead of a monthly subscription, and they don't make that clear.
Pros: Easy to integrate with WordPress themes
Heatmaps feature is the best in its class
Cons: The reports are lacking, specifically when trying to funnel users through a checkout flow
Pros: Good functionality - does what it says on the tin.
Cons: The thing I like least about this is the scrollmap but still good.
Overall: Good customer service.
by Crazy Egg on April 09, 2019
Thank you for the review and much appreciated. One of the best things we can hear is that we are what we advertised ourselves to be. People have too much to deal with today the least they can expect is the truth and their expectations to be met. I'd love to talk to you about the Scrollmap. As a CE user for 10 years it's by far one of the first things I turn to. If you'd like to email me back I'm happy to share some of how I use it and what you might find valuable too.
Not much as it doesn't work effectively.
Doesn't work and extremely poor system and customer service.
None really.
Pros: It is extremely effective in getting an understanding of what's working and what's not on individual pages of your website. While Google analytics might be great for a top level view of what content is working and what's not, Crazy Egg is best for getting more granular and seeing what individual elements of page draw attention and which don't.
Cons: It would be better if there were more ways to view attention and heat maps visually. If you could integrate mouse movements to the basic heat map that would be better. Annual pricing only is also a sticking point.
Overall: We did find it to be the best overall, with easy setup in tag manager and no extremely excessive adverse effects on page or site speed. Great for when you need insights and A/B tests.
by Crazy Egg on April 09, 2019
Thanks for your feedback. We just launched a tool to help link attention to engagement and I'd love to talk to you more about what you're looking for and how we can help. I've shared my email address with you and please don't hesitate to reach out. Thanks again for taking the time to share feedback here.
