Crazy Egg is Heat Map Software. Crazy Egg offers the following functionalities:
- A/B Testing
- Session Recording
- Filtered Results
- Real-time View
- Funneling
- Form Testing
Learn more about Crazy Egg features.
Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing.
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | La Mirada, California | |
| Deployment | SaaS/Web/Cloud | Category | Heat Map Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Crazy Egg is Heat Map Software. Crazy Egg offers the following functionalities:
Learn more about Crazy Egg features.
Yes, Crazy Egg provides API.
I am fully satisfied with this SAAS. I've discovered a broad variety of aspects that I can improve in my e-commerce.
I had a problem with their billing - they were super understanding. Excellent customer service. Wasn't expecting it. Product is great. Customer service is great. 10/10
What do you like best?
I like the fact that CrazyEgg is very easy to use.
What do you dislike?There is nothing I dislike about the tool.
What problems are you solving with the product? What benefits have you realized?With CrazyEgg we solve the problem of not knowing whether our website visitors click where they need to click in order to get them to the next step in their journey on our website.
I am very statisfied with crazy egg, it helps me to disvover things about my website that I did not know before, it would be really cool if the pricing would have been a little bit cheaper.The free trial is pretty long and it gives you the possibilty to understand if it is a good product for you
What do you like best?
Simple integration.
Fast results that are easy to understand by all partners.
Affordable service.
User friendly experience - limited learning curve.
What do you dislike?Native app options are not available.
Video download would be a nice feature.
A/B testing is not that easy to use.
High level reporting would be a nice to have.
Best practices newsletter would be a plus.
User flows would be a life changer - see AppSee
Recommendations to others considering the product:Worth every dollar.
What problems are you solving with the product? What benefits have you realized?Testing the success of new features.
Validating customer or client requests.
What do you like best?
Super easy to use tool, requires little to no technical chops. Lots of features and easy to navigate and find everything I need. Great support center and customer service.
What do you dislike?No major gripes. Not as robust as some of the more enterprise CRO solutions, but also a lot cheaper.
What problems are you solving with the product? What benefits have you realized?Inspiration to find new testing opportunities, understand how users interact with the website, and even run A/B tests within the platform.
A quick trial of the software and I'm impressed with the feature and functionality vs other providers eg HotJar.Pricing is better than other similar products.Also, one to mention is the ease of integration, all of which can be done via Google Tag Manager
What do you like best?
The Crazy Egg interface is super easy to use, and the snapshots it generates are powerful. They provide actionable insights by showing us what's important to our users so that we can help give them more of what they want and less of what they don't. We've been using this tool for over eight years and continue to find value in it!
What do you dislike?The main downside is that setting up snapshots is a manual process. Pages that are viewed by users aren't automatically tracked and stored, so you have to set up each page you want captured. We've had our interns work on this though, which has helped with the amount of time and effort a program manager would have to spend on setup.
What problems are you solving with the product? What benefits have you realized?Crazy Egg snapshot results help us quickly and easily identify what's most important to our users because they are so visual, and we often use it in conjunction with our web analytics tool. For example, when we've noticed in the past that our search bar is red hot in a Crazy Egg heatmap, we look in our web analytics tool to see what they're searching for from that page, and then we adjust the page content/creative to include what they're looking for.
What do you like best?
Easy to use. Great information for showing the client that current design is having a negative impact on conversions. Great customer service.
What do you dislike?Confusion over the tracking script implementation
What problems are you solving with the product? What benefits have you realized?Website design issues which are having an negative impact on the user experience and conversions.
What do you like best?
In less than an hour I was contacted by a wonderful agent and she has helped me more than I could have hoped.
What do you dislike?nothing. was all great. honestly. thanks.
What problems are you solving with the product? What benefits have you realized?Installation of the tracking and debugging my site.
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com
