Home/Heat Map Software/Crazy Egg
Updated on: November 12, 2019
What is Crazy Egg ?
Crazy Egg - Heat Map Software : SaaSworthy.com
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Crazy Egg

Know detailed analytics with Crazy Egg
(102 Ratings) Write Review

Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing.

Crazy Egg Features Show All Features

Crazy Egg Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Contact La Mirada, California
Deployment SaaS/Web/Cloud Category Heat Map Software

Crazy Egg Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
How much does Crazy Egg cost ?
The pricing for Crazy Egg starts at $24.0 per month. Crazy Egg has 3 different plans such as - Basic at $24.0 per month, Standard at $49.0 per month and Plus at $99.0 per month. Crazy Egg also offers a custom plan based on the customer's request.
Basic
$24 /Month

Plan Features

  • 30,000 Tracked Pageviews /MO
  • 100 Recordings /MO
  • 1 WEBSITE
  • Unlimited A/B Tests and Edits
  • 3 months of recordings storage
Standard
$49 /Month

Plan Features

  • 75,000 Tracked Pageviews /MO
  • 500 Recordings /MO
  • 3 Websites
  • Unlimited A/B Tests and Edits
  • 1 Year of recordings storage
Plus
$99 /Month

Plan Features

  • 150,000 Tracked Pageviews /MO
  • 1,000 Recordings /MO
  • Unlimited Websites
  • Unlimited A/B Tests and Edits
  • 2 Years of recordings storage
Custom
Custom

Plan Features

  • Unlimited Recordings /MO
  • Unlimited Websites
  • Unlimited A/B Tests and Edits
  • 2 Years of recordings storage
  • Priority Support

Contact the Vendor for Detailed Pricing Information

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Crazy Egg Reviews

OVERALL RATING
4.1
Based on 102 Rating(s)
Rating Distribution
  • 75
  • 18
  • 6
  • 0
  • 3
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Meredith WalterSource : trustradius.com
(Reviewed on 12 August 2019)
Great for qualitative data collection!

Use Cases and Deployment Scope

Crazy Egg is currently used by my organization to understand visitor interactivity with newly released landing pages. We combined this data with our analytics data to start telling a more wholesome story with data. We often time triangulate Crazy Egg, Google Analytics, and survey data to understand areas of improvement and guidance for A/B testing.

Pros and Cons

  • Easy implementation on site.
  • Easy to understand visual reporting.
  • Easy (and fast) set up.
  • Great UX and UI within the tool.
Edit
  • I wish there was more customer support to lean on for test ideas and how to use the tool to our advantage. I'm sure there is a ton of value we haven't unlocked yet.
  • Sometimes the test set up for different devices is a little clunky.
  • On our sites, we have a ton of pop-ups. Despite checking off the "omit pop-ups" on the test set up, we still capture the pop up on the page's image which can cover up a ton of retail space to analyze.

Likelihood to Recommend

Crazy Egg is a great tool for those starting out with heatmap and clickmap tools. It has a user-friendly interface with extremely easy set up that can be implemented via Google Tag Manager instead of tapping into a developer resource. The visual reporting is easy to understand with the ability to filter by traffic source so that you can segment your analysis.
Read Meredith Walter's full review

...more
Source : g2crowd.com
(Reviewed on 02 June 2019)
"A tool I did not know I needed"

What do you like best?

Crazy egg gives you in a glance what exactly your visitors are doing, where they are clicking, what areas are not visible to them, what is most clicked. This is valuable information in the age of mobile and responsive browsing.

It is completely friendly, easy to use, very intuitive and integrates with any kind of site, not only wordpress.

What do you dislike?

It can been a bit pricey if your sites get a lot of visitors. If I didnt' have an old account in a free plan, I wouldn't be able to afford it.

There was a change in price a very while ago that made me stick with the free plan forever to not lose it. I keep it to get samples of my websites's statistics. But I do wish I could afford the full plan for each site.

Recommendations to others considering the product:

Go for the full plan, get all the advantages it get provide you if you can afford it. It's not cheap, but it's completely worth it.

What problems are you solving with the product? What benefits have you realized?

It has allow me to make changes in my advertising strategies to get better profit. There are some areas in my site that were not getting the attention it deserved and others that turn up didn't get me any ROI whatsoever.

This is a tool to be used as much as any analytics. I highly recommend it with my eyes closed. No wonder it's a Neil Patel product. Excellent as all his products.

...more
Source : g2crowd.com
(Reviewed on 04 April 2019)
"Product doesn't work properly. And they secretly billed me for a year and to the wrong card."

What do you like best?

Not much as it doesn't work effectively.

What do you dislike?

Doesn't work and extremely poor system and customer service.

What business problems are you solving with the product? What benefits have you realized?

None really.

...more
Source : g2crowd.com
(Reviewed on 19 March 2019)
"Effective heat mapping tool"

What do you like best?

I like the simplicity of establishment and the diverse perspectives you can get rather than only a nonexclusive warmth map. The instrument is easy to understand and not specialized such that the vast majority could simply lift it up and use it without a great deal of extra preparing. We have had the capacity to increase helpful bits of knowledge to what clients are doing when they achieve key pages on our site, by following their conduct we have had the capacity to execute various changes to our site which have brought about higher transformations.

What do you dislike?

Setting up individual URLs is simple, however when it is a solitary URL that is part at a testing source, you need to burrow somewhat more profound to set that up. It's not hard, however that set up is covered and harder to discover.

Recommendations to others considering the product

In the event that you just need click maps (counting click circulation) and parchment maps then this device is for you. It's the following stage up from Google Analytics heat mapping. It is anything but difficult to actualize, oversee, and get it. An unquestionable requirement have device for testing site convenience. It is an extraordinary device at the cost and has simple establishment. I wouldn't delay to prescribe the apparatus to any individual who is in need and thinking about the device.

What business problems are you solving with the product? What benefits have you realized?

We are utilizing Crazy Egg related to our A/B testing instrument to increase extra knowledge to our client's conduct. We have understood that there is a whole other world to investigation than just numbers and we need an instrument like this to portray client conduct. I'm ready to perceive how site guests associate and draw in with pages on our site and see what sorts of suggestions to take action, catches, content, offers, and so forth are working and what isn't so I can keep on influencing enhancements to our site and us to improve change rates.

...more
Aaron TreguboffSource : trustradius.com
(Reviewed on 16 January 2019)
Your best friend for optimizing your website!

Use Cases and Deployment Scope

Crazy Egg is used exclusively by the marketing department! Myself, the paid media specialist, design team, and front-end developer all use the software frequently. Crazy Egg answers the question that all digital marketers ask.... how is my website being used by a real person? The heatmapping alone has led to radical changes to our website that has brought in large conversion rate changes on downloads, demos, and blog subscribers. It also provides a data-driven way to quantify the effects of a design change to the website or provides data to prove that a certain update should be made on the website. Crazy Egg is used often and provides the information we need to make high-level decisions on our website, landing pages, and more!

Pros and Cons

  • Heat mapping! Essential--you having a solid heat mapping software that shows where people are scrolling and what they are doing on your website is reason enough to get this software!
  • Oh, you want more reasons? Well, what about A/B page testing...
  • Still more? Okay, last one--recordings of actually sessions from visitors, so you can watch exactly what they are doing and see where they are getting hung up on your website or in some cases, things they are looking to click on that you didn't realize was important to end users!
Edit
  • Ahh, I honestly can't think of anything. All the features work as you expect. If I had to be super picky, the recording videos could use some deeper filter options.

Likelihood to Recommend

Crazy Egg is perfect for all organizations that are looking to understand their website traffic more deeply (In particular though--I think Crazy Egg really helps the SMB area as the pricing is very affordable to other options out there). Crazy Egg is perfect for tracking how far users scroll down the page, what they click on, where they come from (seriously--you want to see if a Mac user clicks on more things on your website than a Microsoft user, you can 100% do that with Crazy Egg). You can see session recordings, and create website A/B tests. Basically, Crazy Egg is your one-stop shop for digital analytics and A/B page testing!
Read Aaron Treguboff's full review

...more
Sanjit MandalSource : trustradius.com
(Reviewed on 08 January 2019)
Want to learn how your website isn't working for you and how to improve it? Check out Crazy Egg.

Use Cases and Deployment Scope

I have used it to help clients better understand how their website was or was not working for them. It is one thing to tell clients their website would not convert well, or they needed to create or move their CTA above the fold. However, when I should show them it was more convincing. To understand how visitors interact with websites is helpful in understanding how to improve it to ensure the goal of the website is met.

Pros and Cons

  • Website interaction details (confetti, heatmap, overlay, and scroll map).
  • A/B testing.
  • Record visitor interactions with the website.
Edit
  • A month to month plan.
  • Special trail or discounted rate for entrepreneurs or new website owners.
  • Phone support.
  • More "how to" YouTube videos.

Likelihood to Recommend

Websites should have a goal. CrazyEgg can help a business owner or website designer understand if the visitors are meeting the goal and if the website is driving the visitor to that goal. Many need to see the track or journey of the visitors before they understand that their website needs a little tweaking.
Read Sanjit Mandal's full review

...more
Source : g2crowd.com
(Reviewed on 12 November 2018)
"Easy Heatmapping and Quick A/B testing that works with Tag Manager"

What do you like best?

This is the only multivariant testing solution that works well with Google Tag Manager. Others like OPtimizely and VWO require hard coding scripts into your site which takes longer in a decentralized work environment where certain simple tasks take multuple 3-week sprints to complete.

What do you dislike?

I just wish there was a way to organize things better by project visually.

Recommendations to others considering the product

I would recommend using the chrome plugin for desktop screenshots and mobile screenshots to create new snapshots. creating new snapshots from the site for a responsive website was a little buggy as of writing this review.

What business problems are you solving with the product? What benefits have you realized?

We use crazy egg to study user click and scrolling behaviors. There was one example of an article we posted about a product announcement and people were clicking on an image in the article. We realized that our visitors thought they can go to the product details page if they clicked on the still life image of the product line.

...more
ChelseaSource : financesonline.com
(Reviewed on 01 October 2018)
An important tool that lets you know how users are currently interacting with the site you've made.

PROS & CONS

What are the best aspects of this product?

A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors.

What aspects are problematic or could work better?

I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options for the software.

What specific problems in your company were solved by this product?

Being able to show clients the need to changing their site. It's made to help rake in more visitors. It's never about making a site on your own and then expecting it to function 100%. This tool has been a big help in helping clients see the big picture.

Are you a current user of this product?

Yes

...more
OtisSource : financesonline.com
(Reviewed on 19 September 2018)
A cheaper heat mappin tool that's highly effective

PROS & CONS

What are the best aspects of this product?

I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site.

What aspects are problematic or could work better?

It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses.

What specific problems in your company were solved by this product?

We can finally use heat maps in acquiring insights. We can stir up ideas on which ones to test out on the site. That way, we can be sure of what to expect before doing a complete re-design. It's simple to use.

Are you a current user of this product?

Yes

...more
FelipeSource : financesonline.com
(Reviewed on 20 August 2018)
One of the best of its kind

PROS & CONS

What are the best aspects of this product?

It tracks behavior instead of just the general activities on the site. It provides heat maps for your visitors, number of clicks on what links, the pages visited and the scrolling details. You get everything you need to know to improve your site and let it be customer-centered for better results. It also integrates well with Optimizly, which is an A/B testing tool, and thus adds to its efficiency. Since it is mobile friendly, you can view data, on the behavior of customers on your site, on both the desktop and mobile gadget.

What aspects are problematic or could work better?

Although it supports integration with Optimizly, it asks for authorization every time you initiate the tracking or testing process. This can be annoying and it would be better the system would only ask once and authorize automatically moving forward. Also, the product does not provide data on how the visitors interact with the website per every session. This functionality would be suitable for in-depth analysis of customer behavior.

What specific problems in your company were solved by this product?

It has helped us to know and understand what people are doing on our site. We can point out the weak areas and decide on how to improve on them without having to lose customers first. It has allowed us to track and monitor the activities and behavior of our customers in depth, which has made up to be more productive. By knowing what customers are reading or clicking, we can offer what they need.

Are you a current user of this product?

Yes

...more
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Videos on Crazy Egg Youtube Official Channel

Ecommerce Optimization: Intro to Crazy Egg
How To Analyze User Behavior On Your Website

Crazy Egg Screenshots

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