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Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing.
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Contact | La Mirada, California | |
| Deployment | SaaS/Web/Cloud | Category | Heat Map Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Crazy egg gives you in a glance what exactly your visitors are doing, where they are clicking, what areas are not visible to them, what is most clicked. This is valuable information in the age of mobile and responsive browsing.
It is completely friendly, easy to use, very intuitive and integrates with any kind of site, not only wordpress.
It can been a bit pricey if your sites get a lot of visitors. If I didnt' have an old account in a free plan, I wouldn't be able to afford it.
There was a change in price a very while ago that made me stick with the free plan forever to not lose it. I keep it to get samples of my websites's statistics. But I do wish I could afford the full plan for each site.
Go for the full plan, get all the advantages it get provide you if you can afford it. It's not cheap, but it's completely worth it.
It has allow me to make changes in my advertising strategies to get better profit. There are some areas in my site that were not getting the attention it deserved and others that turn up didn't get me any ROI whatsoever.
This is a tool to be used as much as any analytics. I highly recommend it with my eyes closed. No wonder it's a Neil Patel product. Excellent as all his products.
Not much as it doesn't work effectively.
Doesn't work and extremely poor system and customer service.
None really.
I like the simplicity of establishment and the diverse perspectives you can get rather than only a nonexclusive warmth map. The instrument is easy to understand and not specialized such that the vast majority could simply lift it up and use it without a great deal of extra preparing. We have had the capacity to increase helpful bits of knowledge to what clients are doing when they achieve key pages on our site, by following their conduct we have had the capacity to execute various changes to our site which have brought about higher transformations.
Setting up individual URLs is simple, however when it is a solitary URL that is part at a testing source, you need to burrow somewhat more profound to set that up. It's not hard, however that set up is covered and harder to discover.
In the event that you just need click maps (counting click circulation) and parchment maps then this device is for you. It's the following stage up from Google Analytics heat mapping. It is anything but difficult to actualize, oversee, and get it. An unquestionable requirement have device for testing site convenience. It is an extraordinary device at the cost and has simple establishment. I wouldn't delay to prescribe the apparatus to any individual who is in need and thinking about the device.
We are utilizing Crazy Egg related to our A/B testing instrument to increase extra knowledge to our client's conduct. We have understood that there is a whole other world to investigation than just numbers and we need an instrument like this to portray client conduct. I'm ready to perceive how site guests associate and draw in with pages on our site and see what sorts of suggestions to take action, catches, content, offers, and so forth are working and what isn't so I can keep on influencing enhancements to our site and us to improve change rates.
This is the only multivariant testing solution that works well with Google Tag Manager. Others like OPtimizely and VWO require hard coding scripts into your site which takes longer in a decentralized work environment where certain simple tasks take multuple 3-week sprints to complete.
I just wish there was a way to organize things better by project visually.
I would recommend using the chrome plugin for desktop screenshots and mobile screenshots to create new snapshots. creating new snapshots from the site for a responsive website was a little buggy as of writing this review.
We use crazy egg to study user click and scrolling behaviors. There was one example of an article we posted about a product announcement and people were clicking on an image in the article. We realized that our visitors thought they can go to the product details page if they clicked on the still life image of the product line.
What are the best aspects of this product?
A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors.
What aspects are problematic or could work better?
I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options for the software.
What specific problems in your company were solved by this product?
Being able to show clients the need to changing their site. It's made to help rake in more visitors. It's never about making a site on your own and then expecting it to function 100%. This tool has been a big help in helping clients see the big picture.
Are you a current user of this product?
Yes
What are the best aspects of this product?
I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site.
What aspects are problematic or could work better?
It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses.
What specific problems in your company were solved by this product?
We can finally use heat maps in acquiring insights. We can stir up ideas on which ones to test out on the site. That way, we can be sure of what to expect before doing a complete re-design. It's simple to use.
Are you a current user of this product?
Yes
What are the best aspects of this product?
It tracks behavior instead of just the general activities on the site. It provides heat maps for your visitors, number of clicks on what links, the pages visited and the scrolling details. You get everything you need to know to improve your site and let it be customer-centered for better results. It also integrates well with Optimizly, which is an A/B testing tool, and thus adds to its efficiency. Since it is mobile friendly, you can view data, on the behavior of customers on your site, on both the desktop and mobile gadget.
What aspects are problematic or could work better?
Although it supports integration with Optimizly, it asks for authorization every time you initiate the tracking or testing process. This can be annoying and it would be better the system would only ask once and authorize automatically moving forward. Also, the product does not provide data on how the visitors interact with the website per every session. This functionality would be suitable for in-depth analysis of customer behavior.
What specific problems in your company were solved by this product?
It has helped us to know and understand what people are doing on our site. We can point out the weak areas and decide on how to improve on them without having to lose customers first. It has allowed us to track and monitor the activities and behavior of our customers in depth, which has made up to be more productive. By knowing what customers are reading or clicking, we can offer what they need.
Are you a current user of this product?
Yes
Crazy Egg is quick to implement and provides a variety of insights on user behavior that can then be utilized to run A/B tests on site using their A/B testing tool.
The A/B testing tool is somewhat limited but provides the ability to implement user behavior based goals as success criteria.
I use Crazy Egg to monitor user behavior as well as implement CRO tests. You can quickly view what your visitors are doing on site as well as pin-point areas for improvement
What are the best aspects of this product?
A tool that showcases a number of things on a site. It gives a clear view of a site's confetti, scrollmap, heatmap, and everything else. What more could anyone else want with this? Ideal for A/B testing or to simply acquire insight on a site and its online visitors.
What aspects are problematic or could work better?
I was hoping they'd have additional options in their pricing. Or maybe they should offer "custom-based" options for the software.
What specific problems in your company were solved by this product?
Being able to show clients the need to changing their site. It's made to help rake in more visitors. It's never about making a site on your own and then expecting it to function 100%. This tool has been a big help in helping clients see the big picture.
Are you a current user of this product?
Yes
What are the best aspects of this product?
I like the simplicity of setting it up. I also favor its ability in measuring heat maps. I can have everything running in a swift manner. The only requirement is some light code on your site.
What aspects are problematic or could work better?
It's a low-end tool. So expect some restrictions in terms of measurements. But it does meet all requirements for a majority of today's small-scale and medium-scale businesses.
What specific problems in your company were solved by this product?
We can finally use heat maps in acquiring insights. We can stir up ideas on which ones to test out on the site. That way, we can be sure of what to expect before doing a complete re-design. It's simple to use.
Are you a current user of this product?
Yes
