SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like.
|Support||24/7 (Live rep) Online||Customer Type||Freelancers Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Palo Alto, CA - 94306 / +1 (800) 481-0410|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Survey/ User Feedback Software|
$199 per Month billed as Yearly
$10 per Device per Month
Target audience and collect data from a wide variety of people across the world.
For further details, contact the vendor.
The software offers a 15% Discount for NGOs and Educational Institutions and 60% Off for Students on basis of request.
For further details, contact the vendor.
Disclaimer: The pricing details were last updated on 03/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
This software is quite easy to use, it creates beautiful surveys and keeps every feedback in order for easy access. That chat box is very interactive and just almost like a conversation. The support team is very active and they give service so quickly.
The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.But other features are still doing great.
This software offers a conversational interface for collecting survey data is a more engaging format. This looks more lively and it keeps them more of active as you collect you data. I would like to recommend this software. It is very good.
This software has enabled us acquire feedback and other information from customers very easily, clean and fashioned way. It has also saved us time and money because it is beautiful out of the box with minimal design options and we can create easy surveys on phone.
Survey sparrow has the best user interface that is very easy to use for both the user and the respond including those who are learning it for the first time. Better data information is acquired using this system.
Sometimes when using this software, the fonts are a little bit light, or the background is a little too light for the fonts in certain templates. But I love it because of it's good features.
Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options. It gives better participation of the audience and therefore I highly recommended for this field. It does very well.
Conducting surveys with this system is very easy, it has enabled us to save a lot of time and money. Our relationship with the users and client is increased therefore making it easy for us to conduct a survey. It has also helped us connect with our audience and understand their needs and desires right away.
SurveySparrow is a decent survey solution, that enables me to receive feedback from my clients and improve the level of my services. Users are provided with a transparent interface so that the software is easy to implement in your company. Using the tools is effortless due to simple navigation and intuitive design. Developers ensure an extensive repository of prepared layouts and templates, that might meet the requirements of any industry. Besides, receiving results is quick due to well-integrated sending surveys feature and intuitive dashboard, that enables you to analyse the results and implement them to Excel or other spreadsheet solution.
Unfortunately, the tool doesn't provide many customisation options such as colouring or branding. Moreover, templates should include more business language, as too many common phrases may be inappropriate for some target groups.
The tool is intended for people, who are looking for a decent solution, that enables to create sophisticated studies, send them and then analyse the gathered information. Besides, the company guaranteers 14 days trial for new customers.
SurveySparrow allows me to design surveys for my clients, gather feedback and improve the level of our services. The tool integrates well with several mailing solutions, that enables users to share the studies and reach target groups quicker.
SurveySparrow is a server that I personally like a lot because it stands out from the other survey servers, due to its characteristics that are favorable for its operation, among these qualities we can emphasize that its interface provides us with good fluidity when navigating through its tools. and options as well as when processing the given information. We can use this interface to create surveys, share surveys and even this server offers a great novelty that is an online chat, through which we can discuss any survey of our preference with other users in real time; It is a breakthrough because it allows us to give our opinion and see the opinions of other users. The instructions for registering in SurveySparrow are very easy and clear, so I do not think that users have any problems when registering.
The server is very good in comparison with others that I have used in the past, however, it can present some small inconveniences that can affect the fluidity to which users are accustomed, since they can not have a diversified chat, that is, that You can not discuss several topics in a single chat because they are limited to just one. Another important point, if you have many surveys and conversations, your start may seem confusing and messy, and you even run the risk of not finding a publication.
I recommend it to conduct surveys, it is very reliable
Excellent interface, so far I have not had any problems registered with it, I hope that changes that occur in the future are for the benefit of users.
The software has made it very easy for creating surveys in very less time. There are many features available along with its free version as well as free trial.
The customer support behind the software is very cooperative.
The software is a bit expensive but is actually worth buying. Some more feature can be added to make the software more appreciable.
I have used the software for making attractive surveys within less time and getting opinions of our customers on our sale policies to shape them according to their requirements and for company's progress. The software has also helped me in managing the performance of the comapny in an organised way.
it is so simple to open an account, with self explanatory dash board. it also gives fourteen free trials days which are enough for someone to check if the software will be helpful to the company. the steps to follow are well indicated making it simple or everyone to make trials without a demo. additionally, the price after the trial is very friendly
so far, from the experience I have with the software I have not found any negative thing about it. However, like any other software, it requires some little knowledge to be able to use it and the fourteen free trial days I believe are enough for everyone to have understood the software.
It is a great software, that I would recommend to anyone who needs to conduct a survey, it is very helpful because you need not travel for long distances to reach the public.
In our company we are using SurveySparrow in conducting simple surveys in the community to find out if the content of our books are highly required by the community. By doing this, we are able to know the number of books that we need to publish depending on the public demand.This help us to manage cost by avoiding overproduction.
SurveySparrow helped us save time and money, is fantastic with the options of minimal designs, the configuration to assemble the surveys, the moment to send them so that our clients can answer them by mail or a web link through social network, has a option that I think is very fantastic that is to integrate our survey on our website as well as automatically change the language that will depend on the language spoken by the respondent, really pe has been a very intuitive and complete software since it provides graphs of the data that it is obtained that it helps us to complete a final report.
The webhooks are only available for the business plan with which I count, it does not save the start of the session in the browser, every time I leave I have to access again.
Natural, fantastic and very simple tool to configure the surveys, with economic plans.
since the last 4 years and is a good tool for small surveys that we do to our clients, so that we can solve problems and improve our services thanks to the data obtained.
it is a comfortable website that allows customer's feedback to be accesssed concerning a particular survey conducted since it is open to user feedback,this allows the company to grow its weak areas and reply to all customer's requests and suggestions.
survey sparrow enables sending and receiving personalized information through mails,the links for each respondent is personalized and hence assurance of security ,this attracts more customers since they are free to express themselves according to their needs.
the chat platform does not support multiple rows hence limits the amount of information being shared by individuals on the platform since only the information on the first row can be read, survey sparrow should improve the chat theme so that all the information shared can be accessed .
it gets tiresome and boring when you have to log in each and every time you want to use the survey sparrow, customers wish there could be a way of saving the information so that you do not have to follow the steps each and every time.this would save time and also labour
get your survey distributed over large number of people through easily accessible means like phones desktops and get immediate feedback which can also be analyzed by survey sparrow to give an outcome for proper decision making .
survey sparrow is easy to set up hence requires less skills , this means it can be used worldwide for semi-literate and the literate ones .
instead of using too many websites to conduct surveys on our company ,survey sparrow has saved us the labour it has provided a one point solution.
it has saved us the cost incurred in carrying out surveys since survey sparrow is less expensive and its monthly pricing makes t more affordable .
SurveySparrow is a very detailed survey platform. It is beautifully made and the features are outstanding. I love the templates and layout and they way you can create your survey without having any stress at all. It has a very nice UI and is very easy to use. I would recommend this platform for questionnaires and quiz, It will suit the purpose
It can be a little expensive than the other platform but it offers nova and excellent designs
Give it a try, you will love using this software and try going for the paid version
Used it to create surveys, quiz and questionnaire for my customers and I have gotten good results from this software
SurveySparrow is very easy to use and it creates stunning surveys and keeps each feedback so as for straightforward access. its very easy to navigate and the end result are amazing. Their customers service are always helpful and answer any question or problems you need. it is really a great platform.
they do have limited templates and features but i know with time it will change and be improved. Kudos to the people who created this platform
Try to go for the paid version you will get to use a lot more features and templates which will make creating surveys easy and fun.
Created surveys and gotten result from my customers and used it in the growth of the company