Home/Survey/ User Feedback Software/SurveySparrow
Updated on: August 18, 2022
SurveySparrow - Survey/ User Feedback Software
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SurveySparrow

Official Website Empowering Conversations through Engaging Surveys
(1,347 Ratings) Write Review

What is SurveySparrow and how does it work?

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like.

SurveySparrow Awards

SurveySparrow Features Show All Features

SurveySparrow Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Palo Alto, CA / +1 (800) 481-0410
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software Online Form Builder Software

SurveySparrow Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
MONTHLY YEARLY
Free
Free

Everything you need to set your survey project in motion. Get a feel of the tool.

Features

  • Three Active Survey Projects
  • 50 Responses Per Month
  • 10 Questions Per Survey
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Reports Filter
  • Workspaces
  • Share Via Link, Embed, QR Code
  • Response Notifications
  • Embedded Survey
  • Unlimited Users
  • 1500+ App Integrations With Zapier
  • 100 APIs Per Day
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
Basic (Personal)
$19 /Month
Billed Yearly

All the integral features to get started with data collection

Features

  • Includes features of Free plan, plus
  • 300 Responses / Month
  • 900 Email Shares / Month
  • Unlimited Questions
  • Display Logic
  • Skip Logic
  • Scoring
  • 10,000 Contacts
  • Share Via Email, Social Media, Email Embed, Web URL
  • Schedule Close Date
  • Phone Number Validation
  • Data Exports (CSV, PDF, XLS)
  • Generate Custom Charts & Reports
  • 500 APIs Per Day
  • Google Sheets Integration
  • Facebook Pixel Integration

Add-ons

  • Additional Users : Custom
  • SMS Share : Custom
  • Raise API Limit : $49 per 1000 API’s per Day
  • Subaccounts : Custom
  • Offline Devices : $10 per Device per Month
Premium (Personal)
$29 /Month
Billed Yearly

Ideal for professionals. Meet all your survey requirements at once.

Features

  • Includes features of Basic plan, plus
  • 2k Responses / Month
  • 6k Email Shares / Month
  • Expressions
  • Case Management
  • Customizable Email Templates
  • Unlimited Contacts
  • SMS Share
  • Custom CSS
  • File Upload
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Recurring Surveys
  • Password Protected
  • Send Copy of Responses
  • Multi Lingual Surveys (Manual)
  • Accept Payments
  • Remove SurveySparrow Branding
  • Social Meta Tags
  • Cross Tabulation
  • Webhooks
  • 1000 APIs Per Day
  • monday.com Integration
  • HubSpot Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
  • Includes features of Add-ons
Business
$99 /Month
Billed Yearly

Perfect for small teams. Premium features to grow your business seamlessly.

Features

  • 10k Responses / Month
  • 30k Email Shares / Month
  • 2 Users Included
  • White Labelling
  • Upload Logo & Fav Icon
  • Add Logo To Reports
  • Smart Contact List
  • Case Management
  • Share Via Email, Social, Email Embed, Link, QR Code, SMS
  • Constant Sum
  • Custom CSS
  • 1 Free Custom SSL
  • File Upload
  • Custom Domain Name
  • Export To SPSS
  • 24/5 Email & Chat Support
  • Phone Support
  • Multi-Lingual Surveys
  • 1000 APIs Per Day
  • Custom Workflows
  • Share Reports As Links
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Accept Payments
  • Customizable Email Templates
  • Send Reminders
  • Expressions
  • Cross Tabulation
  • Recurring Surveys
  • Password Protected Surveys
  • Send Copy of Responses
  • Social Meta Tags
  • monday.com Integration
  • HubSpot Integration
  • ActiveCampaign Integration
  • AWeber Integration
  • Mailchimp Integration
  • Slack Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google Sheets Integration
  • Microsoft Teams Integration
  • Zendesk Integration
  • Includes features of Add-ons
Enterprise
$449 /Month
Billed Yearly

All-rounder solution for your enterprise. Elevate your experience management.

Features

  • Includes features of Business plan, plus
  • 50k Responses / Month
  • 150k Email Shares / Month
  • 10 Users Included
  • Executive Dashboard
  • Survey Catalog
  • SMTP Relay
  • Webhooks
  • Unlimited Contacts
  • Share Via Mobile SDK
  • User Management
  • Dedicated Customer Success Manager
  • Contacts Submission History
  • Unlimited Widgets
  • Word Cloud
  • Survey Throttling
  • Salesforce Integration
  • Intercom Integration
  • Includes features of Add-ons
Elite
Custom

Opted by businesses looking for a custom solution. Contact us for a personalized quote.

Features

  • Includes features of Enterprise plan, plus
  • Above 100k Responses/ Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • Includes features of Add-ons
NPS Free
Free

For early-stage start-ups. Your first step towards, building a brand.

Features

  • One Active NPS Project
  • 50 Responses / Month
  • 1 User Included
  • 1000 Contacts
  • Contacts Submission History
  • Insightful Dashboard
  • 1500+ App Integrations With Zapier
  • 3 Widgets
  • Share Via Link, Embed
  • 100 APIs Per Day
  • Unlimited Users
  • Embedded Survey
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
NPS Basic
$99 /Month
Billed Yearly

Perfect for SMBs. Unleash the true power of NPS. Maximize efficiencies.

Features

  • Includes features of NPS Free plan, plus
  • Three Active NPS Projects
  • 1000 Responses / Month
  • 3000 Email Shares / Month
  • 2 Users Included
  • 10,000 Contacts
  • Advanced Follow-Up Question
  • Default Workflows
  • Smart Contact List
  • 5 Widgets
  • Share Via Email, In-App, Web Link, Email Embed, SMS & SDK
  • Tags & Themes
  • Webhooks
  • 1000 APIs Per Day
  • Data Exports (CSV, PDF, XLS)
  • Multi Lingual Surveys (Manual)
  • Facebook Pixel Integration
  • Google Analytics Integration
  • Google Tag Manager Integration
  • Google Sheets Integration
  • Includes features of Add-ons
NPS Premium
$249 /Month
Billed Yearly

Ideal for large brands. Enterprise-grade features. Custom Automations.

Features

  • Includes features of NPS Basic plan, plus
  • Seven Active NPS Projects
  • 10,000 Responses / Month
  • 30,000 Email Shares / Month
  • 5 Users Included
  • Unlimited Contacts
  • Additional Questions
  • White Labelling
  • Import Historical NPS® Data
  • Unlimited Widgets
  • Executive Dashboard
  • Custom Workflows
  • Case Management
  • Multi-Lingual NPS Surveys
  • NPS® Sentiment Analysis
  • Variables/Hidden Fields
  • Send Reminders
  • Multiple Thank You Pages
  • Custom Domain Name
  • Webhooks
  • 1000 APIs Per Day
  • Customizable Email Templates
  • Dedicated Customer Success Manager
  • Custom CSS
  • Intercom Integration
  • Salesforce Integration
  • HubSpot Integration
  • Mailchimp Integration
  • Includes features of Add-ons
NPS Enterprise
Custom

Opted by businesses looking for a custom solution. Contact us for a personalized quote.

Features

  • Includes features of NPS Premium plan, plus
  • Unlimited NPS Projects
  • More than 10k Responses/ Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Executive Dashboard
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • SMTP Relay
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • Includes features of Add-ons
360 Assessments
$790 /Year

$79 per user assessment

For 10 Assessments

Features

  • 2 Admin Users
  • 360 Survey design & Customization
  • CSS Customization
  • Survey Scheduling
  • Set Auto-Close Date
  • Automated & Manual Reminders
  • Self, Peer, Manager & Custom Reviews
  • Personal Development Plans
  • Employee Friendly Feedback Reports
  • Custom Emails
  • Custom 360 Reports
  • Employee Portal
  • Webhooks
  • Download Responses as .CSV & .XLSX
  • Includes features of Add-ons

Based upon the Number of Assessments, the pricing plan varies.

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Disclaimer: The pricing details were last updated on 10/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveySparrow pricing.

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SurveySparrow Reviews

OVERALL RATING
4.4
Based on 1,347 Rating(s)
Rating Distribution
  • 70.3 %
  • 24.2 %
  • 3.9 %
  • 0.7 %
  • 1 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on SurveySparrow

SurveySparrow | Explained in under 2 Minutes| Experience Management Platform | Survey Software
SurveySparrow | Explained in under 2 Minutes| Experience Management Platform | Survey Software
SurveySparrow Overview
How to add Skip Logic | Logic Branching for Surveys
How to add Custom CSS in your survey? | Designing your survey | Tips to design your survey
Introducing the New Conversational Form | SurveySparrow
NPS Surveys done under 5 seconds | SurveySparrow

SurveySparrow Screenshots

Conditional Formatting
Easy Invites Employee 360 Feedback Software
Automate 360 degree Feedback Collection
Track Assessment Employee Portal
Increase Productivity Employee 360 reports
Rank Order Options
Password Protected Secure Surveys
Customer Satisfaction Survey
Event Surveysparrrow Template
Scheduling Surveysparrow
Secure Surveys Banner
Employee Engagement Survey1
Rank Order Questions
Track Results Analyze Data Online Quiz Maker
Restaurant Survey Template
360 Degree Feedback Analyze Survey Results
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot
Conditional Formatting
Conditional Formatting
Easy Invites Employee 360 Feedback Software
Automate 360 degree Feedback Collection
Track Assessment Employee Portal
Increase Productivity Employee 360 reports
Rank Order Options
Password Protected Secure Surveys
Customer Satisfaction Survey
Event Surveysparrrow Template
Scheduling Surveysparrow
Secure Surveys Banner
Employee Engagement Survey1
Rank Order Questions
Track Results Analyze Data Online Quiz Maker
Restaurant Survey Template
360 Degree Feedback Analyze Survey Results
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot

SurveySparrow FAQs

SurveySparrow is Survey/ User Feedback Software. SurveySparrow offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Phone Survey
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about SurveySparrow features.

Yes, SurveySparrow provides API.

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Customers

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com