Home/Survey/ User Feedback Software/SurveySparrow
Updated on: August 3, 2021
What is SurveySparrow ?
SurveySparrow - Survey/ User Feedback Software
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveySparrow

Empowering Conversations through Engaging Surveys
(592 Ratings) Write Review

SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like.

SurveySparrow Awards

Highly Rated
Fastest Growing
Most Popular

SurveySparrow Features Show All Features

SurveySparrow Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Palo Alto, CA - 94306 / +1 (800) 481-0410
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software Online Form Builder Software

SurveySparrow Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
MONTHLY YEARLY
Free
Free

Features

  • 100 Responses Per Month
  • 10 Questions Per Survey
  • Embedded Survey
  • Advanced Reports Filters
  • 1500+ App Integrations with Zapier
Starter (Surveys)
$19 /Month
Billed Yearly

Features

  • 1000 Responses per Month
  • Unlimited Questions
  • Custom Logo
  • Response Notification
  • Scoring
  • Display Logic
  • Embedded Survey
  • Advanced Reports Filters
  • Share via Email, Web URL, Widget, QR Code
  • 1500+ App Integrations with Zapier
Premium (Surveys)
$49 /Month
Billed Yearly

Features

  • Includes features of Starter plan, plus
  • Unlimited Responses
  • Jump Logic
  • Reminders
  • Piping & Variables
  • Recurring Surveys
  • Branding
  • Social Meta Tags
  • Survey Redirect
  • Email Customization
  • File Upload
  • Webhooks
  • Password Protected Surveys
  • Multiple Thank You Pages
  • Scheduled Reports
  • Cross Tabulation
  • SPSS Data Export
  • Send Copy of Response
Enterprise (Surveys)
$149 /Month
Billed Yearly

Features

  • Includes features of Premium plan, plus
  • Custom Email
  • Custom Domain
  • Custom CSS
  • Expressions
  • Constant Sum
  • Salesforce Integration
  • Hubspot Integration
  • 100k Emails
  • 2 Users included
Elite (Surveys)
Custom

Features

  • Includes features of Enterprise plan, plus
  • Dedicated CSM
  • 1 Hour support SLA
  • Data Centre Location
  • Sub Account
Net Promoter Score
$199 /Month
Billed Yearly

$199 per Month billed as Yearly

Features

  • Includes Selected Survey Plan Features, plus
  • 5000 responses
  • Insightful Dashboard
  • Branding
  • Multi Product or Brand NPS
  • NPS Trend
  • Score based Follow-ups
  • Custom Domain
  • Custom Emails
  • Workflows
  • Integrations
  • NPS Automation
  • Survey Throttling
  • Automatic Contact import from : Salesforce, Hubspot, Intercom, Google
  • Dedicated Customer Support
  • Custom Fields
  • Import historical NPS Data
  • In-App NPS
  • Segments
  • Tagging
  • API Access
Offline Surveys
$10 /Month

$10 per Device per Month

Features

  • Includes features of Selected Survey Plan, plus
  • Kiosk Mode
  • Run surveys offline
  • Collect Data Anywhere
  • Automatic Start
  • Engaging User Interface
  • Mobile Friendly
  • iOS and Android Support
  • Reporting
Audience
Custom

Target audience and collect data from a wide variety of people across the world.

For further details, contact the vendor.

NGOs and Educational Institutions
Custom

The software offers a 15% Discount for NGOs and Educational Institutions and 60% Off for Students on basis of request.

For further details, contact the vendor.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 03/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveySparrow pricing.

SurveySparrow FAQs

SurveySparrow is Survey/ User Feedback Software. SurveySparrow offers the following functionalities:

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Support Audio / Images / Video
  • Survey Templates
  • Skip Logic

Learn more about SurveySparrow features.

Yes, SurveySparrow provides API.

Ask the Community View Community

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SurveySparrow Reviews

OVERALL RATING
4.6
Based on 592 Rating(s)
Rating Distribution
  • 73.3 %
  • 20.6 %
  • 3.1 %
  • 0.6 %
  • 0.6 %
SHARE YOUR EXPERIENCE Write a Review
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Tinashe Lewis GSource : g2crowd.com
(Reviewed on 18 November 2020)
"SurveySparrow Review"

What do you like best?

The survey sparrow is easy to use, offer demos to help you understand better, good customer service and brings improved functionality in data collection without compromising usability, simplicity, the offers endless customizations & integrations, furthermore they have a variety of offers to suit every individuals

What do you dislike?

Everything was perfect for me when using SurveySparrow, the system is absolutely the best

What problems are you solving with the product? What benefits have you realized?

I am using SurveySparrow for my school work and research work, SurveySpparrow is quick and the designs are fantastic.

it helps you get a better response rate from the industry.

...more
Konrad SSource : g2crowd.com
(Reviewed on 17 November 2020)
"Easy with some very exciting features. The styling and templates look great for our respondents."

What do you like best?

I was quickly able to create forms for various functions from Customer Surveys to Human Resource tool. Very versatile.

The support is quick, friendly and helpful.

What do you dislike?

I'm not an expert with survey applications, but I cant really fault anything.

Recommendations to others considering the product:

Works well for me.

What problems are you solving with the product? What benefits have you realized?

I register users for service, do customer surveys and do skills tests for employees.

...more
Chris KSource : g2crowd.com
(Reviewed on 14 September 2020)
"Survey Sparrow is a great resource"

What do you like best?

Flexibility that allows for multiple types of questions in the same survey

What do you dislike?

Nothing, so far our experience has been great!

What problems are you solving with the product? What benefits have you realized?

We're getting good feedback from stakeholder groups that is helping us plan more effectively

...more
Vishvajeet MSource : g2crowd.com
(Reviewed on 12 September 2020)
"Project Manager"

What do you like best?

Easy to use and relevant surveys. Learn.

What do you dislike?

Less surveys to offer. Also less money on offer.

Recommendations to others considering the product:

It's good link to build good links leading to financial growth as well

What problems are you solving with the product? What benefits have you realized?

It's making me feel important and will also help me financially. Career builder

...more
User in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 11 September 2020)
"Easy to use survey tool"

What do you like best?

Unlike other survey tools the user interface design of this tool is thoughtful and well put together

What do you dislike?

Feature set is robust but not as fully fleshed out as more enterprise oriented alternatives

What problems are you solving with the product? What benefits have you realized?

Surveying individuals that come into contact with my business whether clients, customers, or partners

...more
Sophie KSource : g2crowd.com
(Reviewed on 10 September 2020)
"Sparrow is great and super user friendly!"

What do you like best?

It's a super user friendly platform, you can easily create surveys that look professional with a range of options and questions.

What do you dislike?

I'd like another option to review the data in different segments and maybe some data analysis tool?

Recommendations to others considering the product:

It's a super user friendly software and I would reccommend it to others. I have used and weighed up other platforms and always come back to Sparrow as it's so great!

What problems are you solving with the product? What benefits have you realized?

professionalism of surveys - and easy format to send with a great user experience.

...more
Bharadwaj PSource : g2crowd.com
(Reviewed on 10 September 2020)
"Excellent product built by a passionate team"

What do you like best?

Usability and value for money ... great product

What do you dislike?

Nothing much to say here .... pretty much everything is good

What problems are you solving with the product? What benefits have you realized?

Gathering information from customers / partners / employees

...more
Erica GSource : g2crowd.com
(Reviewed on 10 September 2020)
"Surveys for every platform, every device."

What do you like best?

SurveySparrow's dashboard makes it super easy to share my surveys across different platforms.

What do you dislike?

I wish customization was a bit more intuitive. Once I mastered the learning curve, though, it was fine.

What problems are you solving with the product? What benefits have you realized?

I use the platform to survey my readers. I ask them what they want, when they want it, and how they want it delivered.

...more
LUTRISH GSource : g2crowd.com
(Reviewed on 10 September 2020)
"Survey Sparrow the very timely solution"

What do you like best?

It is not easy collecting data and information from total strangers and yet this is what is required for creating any strategy be it a marketing or up-scaling data. The answer then comes in the form of a very savvy team on Survey Sparrow where I get to create all my questions and where people get to answer easily and conveniently in just a few minutes- across the globe!

What do you dislike?

One only get's to know about Survey Sparrow when they have had the privilege to participate in one. They should be a more in your face kind of company.

Recommendations to others considering the product:

Go for it, it will make your surveys that much easier and more convenient!

What problems are you solving with the product? What benefits have you realized?

I am a publicist and marketing consultant, I also work with various not-for profit organizations in getting to the bottom of community focused challenges. Survey Sparrow has enabled me to gather all that information candidly and quickly and as a participating respondent, I find Survey Sparrow very convenient so that I never feel like my time is being wasted.

...more
Poojaa SSource : g2crowd.com
(Reviewed on 09 September 2020)
"Unique,Customer Friendly & Competitive !!!"

What do you like best?

SurveySparrow can gives thousands of customers the best experience even if they are from different verticals & line of operations as you can customize it as per your unique requirements & it just fits into your business model ......

What do you dislike?

Pricing can be re- looked at to make them more pocket friendly for the start ups

What problems are you solving with the product? What benefits have you realized?

- Customer Engagement Levels have Improved

- We are able to design our Products as per the Voice of the customer

- The changes can be made & Implemented almost in real time basis as the feedback comes instant , previously before we realized the issues customers will disappear

...more
Read All Reviews

Videos on SurveySparrow

SurveySparrow | Explained in under 2 Minutes| Experience Management Platform | Survey Software
SurveySparrow | Explained in under 2 Minutes| Experience Management Platform | Survey Software
How to add Skip Logic | Logic Branching for Surveys
How to add Custom CSS in your survey? | Designing your survey | Tips to design your survey
Stripe Integration with SurveySparrow | Surveys for Stripe | Forms for Stripe
SurveySparrow Overview
Introducing the New Conversational Form | SurveySparrow
NPS Surveys done under 5 seconds | SurveySparrow

SurveySparrow Screenshots

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SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot
Conditional Formatting
Conditional Formatting
Easy Invites Employee 360 Feedback Software
Automate 360 degree Feedback Collection
Track Assessment Employee Portal
Increase Productivity Employee 360 reports
Rank Order Options
Password Protected Secure Surveys
Customer Satisfaction Survey
Event Surveysparrrow Template
Scheduling Surveysparrow
Secure Surveys Banner
Employee Engagement Survey1
Rank Order Questions
Track Results Analyze Data Online Quiz Maker
Restaurant Survey Template
360 Degree Feedback Analyze Survey Results
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot
SurveySparrow screenshot

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com