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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.3 7,669 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hubspot Marketing Hub logo
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Sponsored

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Pipedrive CRM logo

Pipedrive CRM

CRM Software

4.5 4,781 user ratings

Try for Free
Sponsored

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreeAgent CRM logo

FreeAgent CRM

CRM Software

4.6 111 user ratings

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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more Hubspot Marketing Hub is a multi-functional marketing solution that provides a vast range of smart tools and features to its users to enhance their growth chart. It provides tools to publish blog posts, manage CRM or Salesforce, connect with the audience, create and organize teams, and enhance the visibility of your brand on the web for a better success rate. It is an all-in-one marketing software that assists you in establishing your brand as an authority by enabling you to publish blog posts easily and effectively. It aims at improving your brand visibility so that you can be found online easily and therefore, drive more traffic. You can automatically organize and record your customer interactions and connect with Salesforce or HubSpot CRM. Users can create teams of hierarchical orders in order to align the usage of HubSpot account with the team’s structure. It additionally enables lead scoring, ROI tracking, channel management, and campaign segmentation. Read more Pipedrive revolutionizes the sales process by providing a comprehensive platform that lets to track the sales pipeline, manage leads, and automate tasks all in one place. This high-powered tool ensures that never miss a follow-up and that focus is always on the right leads with its automated sales conversation capabilities. Real-time sales reports deliver insights directly to the fingertips, offering full transparency into the nuanced dynamics of the sales funnel. With Pipedrive, equipped with superior forecasting, explicit goal-setting, team monitoring, and advanced sales metrics tools that empower to make data-driven decisions swiftly and with confidence. The kanban-style dashboard is not just visually intuitive but also matches each step of the buyer's journey, allowing to seamlessly adjust the pipelines in alignment with deal progression, while timely notifications keep on top of follow-ups. Integration with essential apps streamlines the workflow, while importing data from spreadsheets or other software is a breeze, ensuring a smooth transition. With Pipedrive, not just managing a pipeline; are overseeing a seamlessly integrated sales ecosystem, where linking products or services to deals is simple, giving the leverage to navigate negotiations effectively and paint the bigger picture of the business achievements. Read more FreeAgent is a complete CRM platform with robust work management. It helps teams get everything in one place, work more collaboratively to get more done, and track and improve performance. It is designed for the new world of work, remote teams thrive with complete visibility into day-to-day activity, real-time collaboration, and powerful code-free customization. By eliminating time spent searching for information and manual entry, FreeAgent empowers leaders to optimize sales, marketing, customer success, project management. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Available
  • Starts at $18.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $25.00.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    83%
  • Popularity
    98%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    83%
  • Momentum
    69%
  • Popularity
    69%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    78%
  • Popularity
    88%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    76%
  • Momentum
    61%
  • Popularity
    79%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated # 13 Most Popular # 18 Fastest Growing # 3 Most Worthy # 2 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,669 user ratings
4.7/5 3,560 user ratings
4.5/5 4,781 user ratings
4.6/5 111 user ratings
Rating Distribution
  • Excellent

    44.4%
  • Very Good

    41.9%
  • Average

    10.7%
  • Poor

    2.1%
  • Terrible

    0.8%
  • Excellent

    72.5%
  • Very Good

    24%
  • Average

    2.3%
  • Poor

    0.4%
  • Terrible

    0.9%
  • Excellent

    64.3%
  • Very Good

    25.2%
  • Average

    5.1%
  • Poor

    1.9%
  • Terrible

    3.5%
  • Excellent

    66.7%
  • Very Good

    27%
  • Average

    2.7%
  • Poor

    1.8%
  • Terrible

    1.8%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Ease of Use, Workflow Automation, Extensive Integrations, Comprehensive Reporting

    High Pricing, Limited Social Media Functionality, Limited Landing Page Customization, Steep Learning Curve

    Ease of Use, Intuitive Interface, Extensive Integrations, Customizable Pipelines

    Unreliable Email Syncing, Inadequate Mobile App, Limited Reporting Capabilities, Under-Qualified Support Staff

    Not Available
Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Users widely commend HubSpot Marketing for its user-friendly interface, comprehensive features, and effective lead generation capabilities. Many reviewers highlight the ease of use, even for those new to marketing automation. They also appreciate the wide range of features, including email marketing, social media management, and analytics, which allow them to manage all their marketing activities in one place. Furthermore, users emphasize the effectiveness of the platform in generating leads and increasing conversions, which has significantly contributed to their business growth.

Pipedrive is a popular CRM system praised for its user-friendly interface and intuitive design. Users appreciate its ease of use, customizable features, and ability to manage sales pipelines effectively. Pipedrive integrates well with other popular business tools and offers a range of helpful features like activity reminders, email integration, and project management capabilities. However, some users have criticized the pricing structure as being expensive or confusing, and there are occasional complaints about customer service responsiveness and technical issues.

Not Available
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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Available
  • Starts at $18.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $25.00.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Professional $80.00 $80.00 per user / month

Enterprise $165.00 $165.00 per user / month

Unlimited $330.00 $330.00 per user / month

Unlimited+ $500.00 $500.00 per user / month

Free Free

Starter $18.00 $20.00 per month

Professional $800.00 $890.00 per month

Enterprise $3,600.00 $3,600.00 per month

Starter CRM Suite $30.00 $50.00 per month

Essential $14.00 $24.00 per user / month

Advanced $29.00 $39.00 per user / month

Professional $49.00 $64.00 per user / month

Power $64.00 $79.00 per user / month

Enterprise $99.00 $129.00 per user / month

Contact Management $35.00 $42.00 per user / month

B2B Sales $75.00 $90.00 per user / month

B2B Full Funnel Sales $100.00 $120.00 per user / month

Help Desk $50.00 $60.00 per user / month

B2B Customer Service $75.00 $90.00 per user / month

Project Management $25.00 $30.00 per user / month

Agile PPM $50.00 $60.00 per user / month

IT Management $75.00 $90.00 per user / month

 
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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
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Marketing Hub Starter
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Deals
+ 5 More
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Videos Video Thumbnail
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Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Cambridge, Massachusetts Founded in: 2006 Located in: New York, NY Founded in: 2010 Located in: Walnut Creek, California
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+1 888-482-7768

https://www.hubspot.com/products/marketing

Not available

https://www.pipedrive.com

Not available

https://freeagentcrm.com/

Social Media Handles

Not available

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