Gong

About Gong

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

Gong Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Gong Custom

Features

People Intelligence
Deal Intelligence
Enterprise
Integrations
Security

Disclaimer: The pricing details were last updated on 16/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Gong Reviews

User Rating

4.7/5 (Based on 5,053 Ratings)

Rating Distribution

Excellent
75.9%
Very Good
21.8%
Average
1.9%
Poor
0%
Terrible
0.4%

User Sentiments

Call Transcription, Easy to Use Interface, Extensive Integrations, Helpful Call Analytics

Inaccurate Transcriptions, Delayed Call Processing, Limited Mobile Functionality, Overwhelming Interface

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Review Summary

User reviews of the product reveal both positive and negative experiences. Common praise includes its user-friendly interface, ease of use, powerful features, and excellent customer support. Many users highlight its effectiveness in boosting productivity and improving sales performance. However, some users mention occasional bugs and glitches, a learning curve for new users, and sometimes a lack of customization options, causing dissatisfaction among certain users. Overall, the product receives mostly positive feedback, with users generally satisfied with its functionality and impact on their businesses.

Pros

Increased sales productivity: Gong.io helps sales teams close more deals and increase their win rate by providing realtime insights into customer behavior.
Improved sales efficiency: The platform automates many of the tasks associated with the sales process, such as lead qualification and opportunity management, freeing up sales reps to focus on selling.

Cons

Complexity: The platform is complex to use, and it can take some time for sales reps to get up to speed with all of its features.
Cost: Gong.io is a relatively expensive platform, and it may not be affordable for all businesses.

Gong Reviews

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