Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool.
| Support | Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | NA | Contact | San Francisco, USA |
| Deployment | SaaS/Web/Cloud | Category | CRM Software Marketing Automation Software Help Desk Software Live Chat Software |
Yes, you are recommended to try Freshworks 360 that can help all the marketing, sales and support team with its functionalities. The platform also offers some help desk benefits as well.
Opt for Freshworks 360. This omnichannel CRM platform offers it all. It allows accessing marketing touchpoints like social media mentions. It supports marketing, sales, support team and allows maximum possible collaboration. Customer support on any channel is possible.
Freshworks 360 is a CRM software that offers 360-degree view of customers, supports email marketing and online tracking facilities among many others.
Freshworks Inc. launched Freshworks 360- a fully integrated cloud bundle of customer engagement platform marking its $100 Million annual recurring revenue. With a single package, users can now access almost all platforms like FreshMarketer, FreshSales, FreshCaller, FreshChat.
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