Home/CRM Software/Freshworks 360
Updated on: November 13, 2018
Freshworks 360 Overview
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Freshworks 360

The ultimate customer engagement suite
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Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool.

Freshworks 360 Features

Freshworks 360 Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Contact San Francisco, USA
Deployment SaaS/Web/Cloud Category CRM Software Marketing Automation Software Help Desk Software Live Chat Software

Freshworks 360 Pricing

Pricing ModelQuotation Based
Custom
Custom

Freshworks 360 is scalable and suits growing businesses. Contact the vendor for detailed pricing plans.

Features

  • Omni-channel customer engagement
  • In-context collaboration
  • Integrated experience
  • Easy customization

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Questions on Freshworks 360

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My name is Sachin and i want to buy a CRM software that will help in multiple team collaboration, offer customer support on any preferred channel and also allows accessing key marketing touch points. Can you suggest one?

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Answered by Rutuja Bhatt | 4 months ago

Opt for Freshworks 360. This omnichannel CRM platform offers it all. It allows accessing marketing touchpoints like social media mentions. It supports marketing, sales, support team and allows maximum possible collaboration. Customer support on any channel is possible.

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Im a marketing executive and Im looking for a CRM software that can serve as a marketing software, help desk software and also help our sales team. Is there any such?

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Answered by Devamadana Rao | 4 months ago

Yes, you are recommended to try Freshworks 360 that can help all the marketing, sales and support team with its functionalities. The platform also offers some help desk benefits as well. 

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Which CRM software gives 360 degree view of customers, supports email marketing and online tracking as well?

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Answered by Simran Jindal | 4 months ago

Freshworks 360 is a CRM software that offers 360-degree view of customers, supports email marketing and online tracking facilities among many others.

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Whats New

Freshworks Inc. launched Freshworks 360- a fully integrated cloud bundle of customer engagement platform marking its $100 Million annual recurring revenue. With a single package, users can now access almost all platforms like FreshMarketer, FreshSales, FreshCaller, FreshChat.

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com