Home/CRM Software/Freshworks 360
Updated on: August 18, 2022
Freshworks 360 - CRM Software
75% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshworks 360

Official Website The ultimate customer engagement suite
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What is Freshworks 360 and how does it work?

Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool.

Freshworks 360 Features Show All Features

Freshworks 360 Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Mateo, California / +1 650 513 0514
Deployment SaaS/Web/Cloud Category CRM Software

Freshworks 360 Pricing

Pricing ModelQuotation Based
Freshworks 360
Custom

Features

  • Analytics
  • Neo Admin Center
  • Collaboration
  • Events and notifications
  • Unified Customer Record
Disclaimer: The pricing details were last updated on 25/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Freshworks 360 pricing.

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Videos on Freshworks 360

Girish Mathrubootham shares the story behind Freshworks 360
Girish Mathrubootham shares the story behind Freshworks 360
Freshworks for Media
Freshworks for Financial Institutions
Freshworks for e-commerce industry

Freshworks 360 FAQs

Freshworks 360 is CRM Software. Freshworks 360 offers the following functionalities:

  • Customer Support
  • Marketing Automation
  • Contact Management

Learn more about Freshworks 360 features.

No, Freshworks 360 does not provide API.

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Customers

GetYourGuide
GetYourGuide
Honda
Honda
Henkel
Henkel
Grabyo
Grabyo

Whats New

Freshworks Inc. launched Freshworks 360- a fully integrated cloud bundle of customer engagement platform marking its $100 Million annual recurring revenue. With a single package, users can now access almost all platforms like FreshMarketer, FreshSales, FreshCaller, FreshChat.


Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com