AMW Suite

About AMW Suite

Deep Dive with Clara AI

AMW Suite is an all-in-one platform for established businesses and growing teams that brings sales, support, documents and client communication into one system. It is built to replace the 10–15 separate subscriptions many companies run, including a CRM, a phone and texting app, an email inbox, proposal software, an e-signature service, a help desk and a client portal. Teams can call, text, WhatsApp and email customers from inside the platform, and each conversation is stored on the customer record. Deals move through a pipeline board, and automated follow-up sequences keep running until a prospect replies. Proposals are created from the deal and approved by the customer online, with a notification when one is opened, and any PDF can be sent to one or more people for signature. Support tickets are handled in a help desk next to the sales history, and each client can be given a private, branded portal with projects, files, tasks and messages. Website forms, pop-ups and an AI chat assistant capture new leads straight into the CRM. Built-in AI agents work from the company's own records: one drafts support replies, another ranks open deals each morning and writes the follow-up email, and on the Business plan a third reports which marketing channels bring in customers. Every draft waits for a person to approve it. AMW Suite runs in the browser and in apps for iPhone, Android, Mac and Windows, with one login and one invoice for the whole company.

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Pricing

Free Trial Not Available
Starts at $279.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

AMW Suite Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Customization

Helps to customize the system for use in industry-specific use cases

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Predictive Analytics

Advanced analytics for predicting outcomes based on performance and historical data.

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Standard Features

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

List Management

Enables management of multiple lists and communications with them

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Document Management

Ability to store and manage various information and documents in electronic format.

Contact Management Features

Shared Contacts

Facilitates keeping shared phone list/book with a different team or with specific user groups

Search and Filter

Provides with advance and efficient search/ filter tools to get more refined findings or results

Customer Pipeline

Helps to manage sales and business prospects and boosting them down the sales funnel

Contact Import-Export

Helps to input and share important contacts from the application with others

Contact History

Helps to store and logging all types of important contacts and reveals the time and duration as well

Activity Management

Helps to organize and prioritize the tasks and activities of the team to enhance productivity

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Prospecting Tools

Provides tools to help spotting prospects or potential customers and convert them into actual buyers

Group Management

Helps to create multiple group types for managing a set of common records

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Appointment Management

Helps to manage patient-doctor appointments in an orderly manner

Help Desk Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Document Storage

Helps in storing the documents electronically and in a systematic way

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Multi-language Support

Available in multiple languages to support global customers

Proposal Features

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Customer Pipeline

Helps to manage sales and business prospects and boosting them down the sales funnel

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

PDF Export

Enables to export the document to PDF file for easy sharing

Collaborative Editing

Invite individuals or team to co-edit the documents, pictures in real-time

Document Analytics

Helps to know the complete insights of a document like who, when and how it is used.

Document Audit Trail

Tracks the document signature history and timestamp for legal attestation

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Document Library

Central repository to manage your assets like Images, PDF files, etc.,

Approval Workflow

Allows to route the documents to one or multiple people for seeking their approval

e-Signature

Electronic Signatures help users to sign their digital documents remotely

Alert Notifications

Alerts the user when predefined criteria is met

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Electronic Signature Features

Multi-user Signing

Sends a document for multiple users to collect signatures

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Document Analytics

Helps to know the complete insights of a document like who, when and how it is used.

Regulatory Compliance

Ensures the document signing is compliant with globally recognized eIDAS and ESign Act

Timestamp

Helps in encoding the time, location, date and etc, to identify an event.

Document Expiry

Facility to set an expiry date to digital/electronic documents

Sequential Signing

Ensures the document recipients sign in a specified order

Document Audit Trail

Tracks the document signature history and timestamp for legal attestation

Bank Level Security

Documents are protected with the relevant state of the art security levels like AES, SSL, SSAE, ISO and etc.

Multi-factor Authentication (MFA)

Uses more than one method to verify a user's identity for a login

Progress Tracking

Helps in tracking and measuring the progress and developments of a task assigned

Reminders

Sends important reminders through email to attendees

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Lead Capture Features

Lead Capture Forms & Landing Pages

Real-Time Alerts & Notifications

Multi-channel Capture (Web, Chat, Social)

Automation & Workflow Triggers

Integration with CRM & Marketing Tools

Lead Qualification & Scoring

Data Collection & Storage

Reporting & Analytics

AMW Suite Pricing

Free Trial

Not available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Team $279.00 $349.00 per month

$279 per month for the whole company, billed yearly ($3,348/year), or $349 month to month. Up to 5 users.

CRM with calling, texting, WhatsApp and email
Help desk and client portal
Proposals and e-signatures
Website forms, pop-ups and chat
Support and sales AI agents
Guided setup and email support

Start Free Trial

Business $559.00 $699.00 per month

$559 per month for the whole company, billed yearly ($6,708/year), or $699 month to month. Up to 10 users.

Everything in Team
Marketing analytics, with an AI agent to read it
High-volume AI
Dedicated onboarding and priority support
Your branding for clients

Start Free Trial

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AMW Suite FAQs

Who is AMW Suite for?

Established businesses and growing teams, including professional firms (legal, accounting, consulting), agencies, service businesses, real estate groups and clinics that sell, support and serve clients from one team.

What does AMW Suite replace?

It is built to replace a separate CRM, phone and texting app, email inbox, proposal tool, e-signature service, help desk and client portal, with one login and one invoice for the whole company.

How is AMW Suite priced?

One flat price for the whole company. Team is $279 per month billed yearly for up to 5 users, and Business is $559 per month billed yearly for up to 10 users. Larger teams get a custom Enterprise plan.

What do the AI agents do?

A support agent drafts replies from the customer history, a sales agent ranks open deals each morning and drafts the follow-up email, and on the Business plan an analytics agent reports which marketing channels bring in customers. A person approves everything before it is sent.

Does AMW Suite integrate with other tools?

Calling and texting run through Twilio, and WhatsApp messages land in the same inbox. Connections to other tools a company relies on are scoped and set up by the AMW team during onboarding.

What support and setup are included?

Every plan includes guided setup and email support. The Business plan adds dedicated onboarding and priority support.

What is AMW Suite used for?

AMW Suite is CRM Software. AMW Suite offers the following functionalities: