Zoho Reports

Helped us a lot at pretty good pricing

Zoho Social is very healpful and easy to use.

Please be informed that zohomail will abruptly block access to your mailbox in spite of you having your correct password and will ask some very tough to nearly impossible verification processes like google authentication app time based code and things which do not work .You might loose your valuable data in the process and might be at a loss because their customer care does not respond in critical situation.

This is the worst service I have ever used. Complex, with no useful support or guidance . . . even the people who work there have no idea how to do stuff. Run, don't walk. Use a different system. This stinks!

Great package, great price, support have been super and got back with any questions, queries

After seeing all the negative reviews I thought it was only fair to come here and share my experience but without context it would be worthless. I started my career as a website developer and soon realised that business owners needed a CRM to support the ever growing market. I've used everything on offer from Infusionsoft, Active Campaign, Hubspot as well as self hosted versions. (basically anything that you see available from this plugin which I co-founded wpfusion.com) I would consider Zoho to be the best CRM on the market at the moment for flexability and cost. It's clean but there is a learning curve when you first start and it really helps to get advice from someone who understands it. I've setup hundreds of CRM systems for clients over the years, wrote a book called Plan Your Website and also founded an Academy which teaches people how to create Online Success, I wouldn't have invested so much time into them if I didn't believe in their product. I think this also qualifies be to write this review from a balanced place having invested over £20,000 in SAAS products over my lifetime.SOME of the application that are available are not upto the same standard so it's easy to tarnish them with a bad brush. Some known challenges are:Zoho Meetings - Call Quality not always HD or stableCliq - Has a very bad onboarding process for clientsProjects - Bulk editing is challenging. Showtime - Does not work well on iphonesZoho One - integrations between apps sometimes challengingSites - not work using (stick to WordPress)Checkout - limited and feature lackingAssist - Crashed an imac once that needed repair from Apple. So yea there are some big challengesBUTI've generated hundreds of thousands of sales that I wouldn't have without the amazing services likeSalesIQ - PerfectPagesense - PerfectCRM - PerfectWorkDrive - 5TB THANKSSign - PerfectBooks - PerfectCliq - Once setup - PerfectAnalytics - Complex but PerfectThere are so many things that just work and do so well that if you focus on them and ignore the rest then Zoho is a GREAT cost effective solution. There will always be people angry because their business isn't working and looking to blame the tools and YES I've been frustrated with Zoho at times but overall for cost - they can't be beaten.

Great Software Package at a incredible price.If you want to use and implement zoho just search for a certified premium partner from zoho they help you setting up the system and give you support to get easily started.There is no package on the market which is comparable in terms of product depth and variety, like zoho one.

I cannot believe all the negativity here. I have nothing but praise for Zoho and their support. Not perfect but timely and helpful. The products. Zoho One is the best value for money that ANY business could ask for. I recommend Zoho One to all my clients, especially solopreneurs and startups.

I don't get it. PC Magazine rates it best overall and I can't make heads or tales of it. Way too complex and really hard to learn. Online instructions don't give any examples... WHAT to do, but not WHY.Customer service has been very responsive but first, I have to work very hard to understand them, and second, every instruction I get from support includes the need to learn three other things that are unique to Zoho, things I need to learn first. Making no progress after weeks of frustration. I'm not brilliant, but am not new to CRM.If you consider Zoho, get the free version first and try to create a Pipeline or a Lead Score or a Blueprint without having to spend hours watching videos, reading online help or chatting with support (typed or live). My experience with support personnel is that they are very polite, listen and repeat the challenge back to you, but when it comes time for them to give instruction, they often have to look up the information themselves. Further, it takes hard work to understand what they are saying. I moved over from Infusionsoft because of the cost; I really want to like Zoho. I just can't continue being this frustrated.

The crm is just a nightmare. Tasks and leads are barely connected with each other. Everything is screwed up.Hey, zoho devs, you have successfully compromised India IT industry in my eyes.