iDashboards

The iDashboards product and team grow with the organization and needs. They listened to what the University wanted and continued to support our growing pains. First rate customer service that you don't get from most software companies. A win-win Product and Service!

I can't say I have any real dislikes. Like any company they are going through growing pains with development and platforms in this changing IT world. When we ask about functionality enhancement they are there to have a team to help us work through it.

Ask for a proof of concept. That is all you need!

Creating engaging decision making tools for upper management and the financial officers. Merging data sets together for side by side visual discussion and decision making. Development of standardized business tools and identifying data cleanup that was not visible before. The benefits are people are more engaged and having conversations around data that is understandable.

We have been using iDashboards for over 3 years. Our internal users find the dashboards to be easy to use and helpful in providing data for daily decisions. The training was exceptional and the support is outstanding.

iDashboards can do a lot of things. Be prepared to learn the software and train users. We now have a number of analysts trained in using the software but have on dedicated analyst that builds and manages the dashboards. iDashboards support will help you solve any and all problems you can throw at them.

Provides real time data for decision makers.

iDashboards allows us to make large amounts of data available to all staff. This keeps everyone informed on our progress toward goals. Customer support is very responsive and always able to help us solve whatever problem we might encounter. Updates are communicated in advance and well thought out. It is easy to use and learn this is a great solution for us.

There isn't much we don't like, iDashboards is always working toward improving the product and user experience.

It has enabled more staff to be able to look at data on their own. This allows staff to be more efficient and in control. It allows data sharing from software systems not everyone has access to.

First and foremost Customer Service, any great business puts the customer experience first. iDashboard's put our needs first and built a package based on our needs and future growth. Response and reaction of iDashboards have been near instant, and our account representative has been involved in every interaction with the company throughout our early venture.

At this point nothing. The support portal gives endless direction on what we are looking for, but also gives their customers the ability to help build the software through feature requests. Again this is an amazing customer service feature because they realize the ones that will make their software better are the ones that use it.

idashboards has helped us from a directional standpoint. It helps us identify productivity needs, and guides our end users to better support our customers.

The iDashboards software is an easy to use tool that creates visual decision making for the financial analyst to the highest executive. It makes the data easy to understand and allows linkage between different data sets. What I like best is that no matter who the audience is they want to see more and dig a little deeper into what was once dry textual data. Plus the iDashboards team is always there to support its clients.

My only dislike which is more web related and a result of the every changing world of IT. Currently, we get different looks between Flash and HTML views. The maps are a key attracter for me as a user/developer and currently some of that functionality is lost in HTML. I will say the iDashboard team has worked with us on work arounds for now.

Work with iDashboards on a proof of concept of your data. It will be a game changer.

At the University we are standardizing business tools that are visually engaging instead of mind numbing spreadsheets. It also allows us the ability to refresh information as designated and marries multiple data sets together. Benefits are time savings on repetitive reports - you create once instead of monthly and it has allowed for better data cleanup.

Customer support, import of data, option of cloud hosting.

I wasn't told from the beginning that this would have to be hosted on our server, and finding that out only after the purchase complicated things.

All KPI needs

iDashboards has helped my team really see the progress that's harder to gauge from day-to-day. Each time I put together a new iDashboard, there are more requests for additional dashboards that come my way!

My only complaint has more to do with the way my organization has access to it's data. iDashboards has some pretty great data connection options but our core system isn't compatible with any of it.

We are thinking about our numbers in a new way - even those without a natural proclivity towards reading a spreadsheet can see and spot outliers when graphically displayed on an iDashboard

Visuals very customizable. If I find something I can't do, support is always there to assist me. We used the 1 week setup training when we started and can't say enough about how fantastic our rep was. Lots of options for kinds of graphs, etc.

The demise of Flash has caused us some issues, and the visual presentation is not as rich without Flash. Limitations of placement for the legends, etc.

Do a trial and talk with a sales rep. Take a look at existing sites others have set up in your industry.

Allows the parents and taxpayers in our school district to see how our schools are managed and staffed. We have been able to dispel some rumors and assumptions that were negatively impacting the community's perception of the schools.

This is a tool that can be used by all skill levels and with success. You can easily take your data and put it into an at a glance format, allow key decision makers to strategically work. Their customer service is also some of the best in the industry.

Would like to see video tutorials on various things inside dashboards (ie: parameters, picklists, more complex things).

If you are in need of a visualization tool for your data - GET IT!

Information at our fingertips. This has caused a new level of data interest at our institution. We are using our data like never before due to our iDashboards success.