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Make your data more useful than ever before with advanced analytics and feature-rich dashboards from ManageEngine Analytics Plus. You can connect to any data source and upload files, spreadsheets, URL feeds and a lot more with absolute ease. Build complex reports on its easy-to-use interface and represent your data on a variety of charts, widgets and tabular views. You can also combine multiple reports and view it on a single dashboard and use its powerful formula engine to derive metrics from complex data and reports. Integrate with ManageEngine’s ITSM, support and IT support suite and get a better insight into your helpdesk and customer support operations.
| Support | 24/7 (Live rep) | Customer Type | Large Enterprises Medium Business Small Business |
| API | NA | Location / Phone Number | Pleasanton, USA/+1-925-924-9500 |
| Deployment | Installed - Windows | Category | Business Intelligence Software |
Disclaimer: The pricing details were last updated on 30/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
When ManageEngine support FINALLY contacts you back, they are fairly good at helping to resolve issues, albeit when they can't figure something out, they suggest reinstalling the product. Sometimes it takes several workdays for them to get back to you, even if you initially send screen shots and logs, never mind if you have a critical issue. It still takes too long for them to answer. Don't even try a chat session. It usually times out before they answer you.
When ManageEngine support FINALLY contacts you back, they are fairly good at helping to resolve issues, albeit when they can't figure something out, they suggest reinstalling the product. Sometimes it takes several workdays for them to get back to you, even if you initially send screen shots and logs, never mind if you have a critical issue. It still takes too long for them to answer. Don't even try a chat session. It usually times out before they answer you.
I've used this product in the past and it was really good and had no problems.I wanted to implement ManageEngine Desktop Central in my current work place after telling my Manager that this was the best product for our company.But..... We have had no end of problems trying to set this up. The patching element doesn't seem to work. Every time we use it we just get different errors all the time. The agents are not scanning and just keep saying that they have timed out, so we are not getting any up to date info from the machines. I have had a ticket open for 14 days now and not getting anywhere with this. I have had another problem, trying to upload logs and it fails every time. Was told to try different browser, still not working. The turnaround of the support emails are to slow and have to keep chasing up. It takes 24 hours to get a reply, so this goes on for days and days. It might be time for me to look at a different and maybe I have missed a bullet on handing any money over yet??I even tried to upload some comments to their website, click submit and nothing happens!!
Network Monitoring - Monitor Network - ManageEngine offers Enterprise IT Management solutions including Network Management, Server Monitoring, Network Monitoring, Desktop, Application Management and More. Download a free trial software!
