Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Survey Templates
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.Site Intercept Survey
Captures value from your website visitors with targeted, engaging messagesQuestion Branching
Allows respondents to screen questions and give answer to the relevant questions onlyOnline Survey
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and postsMultiple Question Types
These question patterns are aimed at collecting statistical data from the respondents with accuracyMobile Survey
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the goEmail Distribution
This feature lets you send a custom email invitation for the survey to the respondentsData Analysis Tools
Analyze feedbacks collected from both structured and unstructured sources in real-timeCustom Survey URLs
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link360 Degree Feedback
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.Skip Logic
It hides the irrelevant pages or questions based on previous responses.Support Audio / Images / Video
Includes audio/ video/ images into the survey questionnaires to make it interactiveQuestion Library
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveysPhone Survey
It enables you to run your survey over telephonesOffline Response Collection
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internetKiosk Survey
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPadEmbeddable Survey
It enables you to directly include your surveys on your own websiteFree Trial
Available
Pricing Options
Premium Plans ( Subscription / Quotation Based )
Pricing Plans
Essential $79.00 $99.00 per month
Entry-level plan, recommended for companies that start tracking and improving customer satisfaction.
Features
Professional $239.00 $299.00 per month
Designed for companies that need to automate the processing of high volume customer feedback.
Features
Everything in Essential plus:
Ultimate $479.00 $599.00 per month
Customer experience management for businesses looking for tailored solutions and custom integrations.
Features
Everything in Professional plus:
Enterprise Custom
Need a custom subscription with custom limits, additional support services, enhanced security features or add-ons on basis of request
Features
Screenshots of Vendor Pricing Page
Learn more about Retently Pricing.
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
How to customize ...
CX Rating screenshot
Analyze and Predi...
Experiences scree...
Prioritize and Sh...
Analyze Feedback ...
Interpret Emotion...
Smarter Analytics...
What is Retently used for?
Retently is Survey/ User Feedback Software. Retently offers the following functionalities:
Learn more about Retently features.
What are the top alternatives for Retently?
Here`s a list of the best alternatives for Retently:
Does Retently provide API?
Yes, Retently provides API.
Vendor Details
Palo Alto, CA Founded : 2015Contact Details
+1650 564 7289
https://www.retently.com/
Social Media Handles
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