CallTrackingMetrics is a consolidated tool for call tracking and analysis, and it provides contact center solutions to organizations. It is an omnichannel tracking and analytics tool to track which of their campaigns are generating responses, by using keywords-level marketing attribution. It can also remotely manage all communication channels on one platform, which is highly customizable and intelligently automated to be scalable as per demand. The tool identifies the trends in the conversations and automates actions based on the words spoken by customers to provide a faster and personalized service. Employees can route the communications to any team members using smart rules that boosts the agent’s productivity. Organizations can customize their solutions using the custom API, custom pricing, and HIPAA, GDPR, CCPA, and PCI compliant tools. Real-time data analysis equips the user to analyze the important factors about employee productivity and campaign performance, and make crucial business decisions. CallTrackingMetrics can also be integrated with other tools such as Facebook Messenger, Google Ads, Microsoft Advertising, and much more.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Performance $36.00 $39.00 per month
Features
Growth $83.00 $99.00 per month
Features
Connect $250.00 $299.00 per month
Features
Enterprise Custom
Features
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Learn more about CallTrackingMetrics Pricing.
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Does CallTrackingMetrics provide API?
Yes, CallTrackingMetrics provides API.
Vendor Details
Severna Park, MarylandContact Details
800-577-1872
https://www.calltrackingmetrics.com/
Social Media Handles
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