Home/Network Monitoring Software/Site24x7
Updated on: January 26, 2021
What is Site24x7 ?
Site24x7 - Network Monitoring Software : SaaSworthy.com
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Site24x7

Cloud-based critical network monitoring software
(91 Ratings) Write Review

Site24x7 Logo is a web-based network monitoring software that helps in monitoring critical performance and metrics.You do not need to install it and can be accessed from anywhere.It provides deep insight into the performance of your network and ensures impressive network availability as well as capacity.The software has firewall-friendly architecture and ensures proper management of all the SNMP devices.With Site24x7 Logo software, you can track and check critical performance metrics like memory, CPU usage, utilization, buffer hit stats etc.You can monitor WAN accelerators, UPS, firewall, do wireless monitoring, switch monitoring, monitor load balancer, printer and storage monitoring etc.

Site24x7 Features Show All Features

Site24x7 Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Pleasanton, CA / +1 408 352 9117
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Network Monitoring Software

Site24x7 Pricing

Pricing ModelFree Trial , Freemium , Subscription
Starter (Website Monitoring)
$9 /Month

$9/month (paid annually)

Features

  • 10 Websites/Servers
  • 1 Synthetic Web Transaction
  • Buy Add-ons for more
  • 5 Network Interfaces
  • 500 MB Logs
  • 100K RUM Pageviews & 1 site
  • Select from over 90+ Locations
  • 50 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Standard Support

Add-ons (buy multiple units of each add-on)

1. Basic Monitor Add-ons

  • Additional 10 Websites/Servers: $15/month
  • Additional 50 Websites/Servers: $50/month
  • Additional 500 Websites/Servers: $500/month

2. Advanced Monitor Add-ons

  • Additional 2 Applications/Advanced Windows Apps/Synthetic Web: $20/month(Available in Starter and Pro plan)
  • Additional 5 Applications/Advanced Windows Apps/Synthetic Web: $60/month
  • Additional 25 Applications/Advanced Windows Apps/Synthetic Web: $250/month

3. Real User Monitoring Add-ons

  • Additional 500K Page Views & 5 sites for RUM: $24/month
  • Additional 5M Page Views & 50 sites for RUM: $124/month
  • One Mobile App add-on for Mobile APM with up to 100,000 end users: $99/month

4. Network Interfaces

  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month

5. Log Management Add-on

  • Additional 10GB Logs: $10/month

Features (All plans include)

  • Website Monitoring (HTTP / HTTPS)
  • Monitoring from 90+ Global locations
  • Website Performance Monitoring
  • Real User Monitoring (Web)
  • Website Defacement Monitoring
  • Monitor Groups
  • SOAP Web Service Monitoring
  • False Alert Protection (Recheck from 3 locations)
  • REST API Monitoring
  • Unrestricted user logins for collaboration
  • DNS Server Monitoring
  • RESTful API's
  • Ping Monitoring
  • PagerDuty, Zapier Integration, Slack, Hipchat, Microsoft Teams
  • Port (Protocol) Monitoring
  • Status Pages for customer communication
  • FTP Server Monitoring
  • Root Cause Analysis for Downtime with Screenshot, Traceroute
  • POP Server, IMAP Server and SMTP Server Monitoring
  • Mobile Access using iOS and Android Apps
  • Web Transaction (Browser) Monitoring
  • SOC II Compliance
  • Mail Delivery Monitoring
  • SSL/TLS Certificate Monitoring
Pro (Website Monitoring)
$35 /Month

$35/month (paid annually)

Features

  • 40 Websites/Servers
  • 3 Synthetic Web Transactions
  • Buy Add-ons for more
  • 5 Network Interfaces
  • 500 MB Logs
  • 500K RUM Pageviews & 5 sites
  • Select from over 90+ Locations
  • 150 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Premium Support

Includes all plan features.

Classic (Website Monitoring)
$89 /Month

$89/month (paid annually)

Features

  • 100 Websites/Servers
  • 5 Synthetic Web Transactions
  • Buy Add-ons for more
  • 10 Network Interfaces
  • 500 MB Logs
  • 1M RUM Pageviews & 10 sites
  • Select from over 90+ Locations
  • 250 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Premium Support

Includes all plan features

Elite (Website Monitoring)
$225 /Month

$225/month (paid annually)

Features

  • 250 Websites/Servers
  • 10 Synthetic Web Transactions
  • Buy Add-ons for more
  • 50 Network Interfaces
  • 1 GB Logs
  • 5M RUM Pageviews & 50 sites
  • Select from over 90+ Locations
  • 400 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Premium Support

Includes all plan features.

Enterprise (Website Monitoring)
$449 /Month

$449/month (paid annually)

Features

  • 500 Websites/Servers
  • 25 Synthetic Web Transactions
  • Buy Add-ons for more
  • 100 Network Interfaces
  • 1 GB Logs
  • 10M RUM Pageviews & 100 sites
  • Select from over 90+ Locations
  • 500 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Premium Support

Include all plan features.

Enterprise Plus Web (Website Monitoring)
$899 /Month

$899/month (paid annually)

Features

  • 2500 Websites
  • 100 Synthetic Web Transactions
  • Buy Add-ons for more
  • 1 GB Logs
  • 10M RUM Pageviews & 100 sites
  • Select from over 90+ Locations
  • 1000 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Premium Support

includes all plan features

Starter (Infrastructure)
$9 /Month

$9/month (paid annually)

Features

  • Monitor 10 Servers/Websites
  • 5 Network Interfaces
  • 500 MB Logs
  • 1 Windows Advanced App
  • Monitor 1 Plugin per Server
  • Cron Monitoring
  • 100K RUM Pageviews & 1 site
  • 50 SMS/Voice credits per month
  • Standard Support

Add-Ons

1. Basic Monitor Add-ons

  • Additional 10 Servers/Websites: $15/month
  • Additional 50 Servers/Websites: $50/month
  • Additional 500 Servers/Websites: $500/month

2. Advanced Monitor Add-ons

  • Additional 2 Applications/Advanced Windows Apps/Synthetic Web: $20/month
  • Additional 5 Applications/Advanced Windows Apps/Synthetic Web: $60/month
  • Additional 25 Applications/Advanced Windows Apps/Synthetic Web: $250/month

3. Network Monitoring Add-ons

  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month

4. Log Management Add-on

  • Additional 10GB Logs: $10/month

Server Monitoring Features

Server Uptime with Special False Alert Protection

  • Monitor over 30 Metrics like CPU, memory, disk, NIC and Inventory
  • Oversee Services, Processes, Syslogs and Windows Events
  • 50+ out of the box Plugins for monitoring applications like Cassandra, MySQL, Tomcat etc.
  • Write your own plugin to monitor an application and push upto 25 metrics per plugin
  • Check resources on server including URL, Port, NFS, File and Directory
  • Server Tools to view your Processes, Services, Windows Event Logs from our web client
  • Detailed Root Cause Analysis for every server downtime
  • Use our Mobile App to start/stop services on your server or receive push notifications
  • Use IT Automation to take corrective steps if there is a performance problem
  • Data collection with a polling frequency of one minute to identify potential issues

Platforms and Applications Supported

  • Windows, Linux, FreeBSD and OS X
  • Microsoft IIS and SQL Monitoring
  • Microsoft Hyper-V
  • Microsoft Active Directory Monitoring
  • VMware Virtualization
  • Microsoft Exchange Monitoring
  • Docker Containers
  • Microsoft SharePoint Monitoring
  • Amazon Web Services (AWS)
  • Microsoft Office 365 Monitoring
  • Network Monitoring
  • Microsoft BizTalk Monitoring
  • Cron & Heartbeat Monitoring
  • Microsoft Active Directory Monitoring
Pro (APM)
$35 /Month

$35/month (paid annually)

Features

  • 3 Applications
  • 40 Websites/Servers
  • 500K RUM Pageviews and 5 sites
  • 5 Network Interfaces
  • 500 MB Logs
  • 150 SMS/Voice Credits Per Month
  • Multi-user
  • Third party integration
  • Premium Support

Add-ons (buy multiple units of each add-on)

1.Advanced Monitor Add-ons for APM

  • Additional 2 Applications/Advanced Windows Apps/Synthetic Web: $20/month
  • Additional 5 Applications/Advanced Windows Apps/Synthetic Web: $60/month
  • Additional 25 Applications/Advanced Windows Apps/Synthetic Web: $250/month

2. Basic Monitor Add-ons

  • Additional 10 Servers/Websites: $15/month
  • Additional 50 Servers/Websites: $50/month
  • Additional 500 Servers/Websites: $500/month

3. Network Monitoring Add-ons

  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month

4. Log Management Add-on

  • Additional 10GB Logs: $10/month

5. Real User Monitoring Add-ons

  • 500 K Page Views & 5 Sites: $24/month
  • 5M Page Views & 50 Sites: $124/month
  • One Mobile App add-on for Mobile APM with up to 100,000 end users: $99/month

Features - Monitor all application instances!

  • Java, .NET, Ruby on Rails and PHP
  • Throughput, Response Times and Errors
  • JS Errors and snapshots
  • Deep JVM Monitoring
  • Deep IIS and .NET Runtime Monitoring
  • Real User Monitoring (Web) for SPA
  • Application dependency mapping
  • Custom instrumentation
  • Web Transaction using Real Browser
  • SSO/SAML Integration
  • 30 days metrics stored
  • Premium Support (phone, online, forums)
  • SOC 2 Certified
  • Mobile APM for iOS & Android native apps

For Monitoring more than 1000 plus applications per account, contact the vendor to get deatiled pricing information.

MSP
$45 /Month

$45/month (paid annually)

For Managed Service Providers, Cloud Service Providers, IT Consultants and IT Integrators.

Features

  • 50 Websites/Servers
  • 3 Advanced Monitors
  • Buy Add-ons for more
  • 50 Network Interfaces
  • 1 GB Logs
  • 500K RUM Pageviews and 5 sites
  • Select from over 90+ Locations
  • 150 SMS/Voice Credits Per Month
  • Premium Support

Add-ons (buy multiple units of each add-on)

1. Basic Monitor Add-ons

  • Additional 20 Servers/Websites: $30/month
  • Additional 50 Servers/Websites: $50/month
  • Additional 500 Servers/Websites: $500/month

2. Advanced Monitor Add-ons

  • Additional 5 Applications/Advanced Windows Apps/Synthetic Web: $60/month
  • Additional 25 Applications/Advanced Windows Apps/Synthetic Web: $250/month

3. Network Monitoring Add-ons

  • Additional 100 Network Interfaces: $50/month
  • Additional 250 Network Interfaces: $75/month
  • Additional 1000 Network Interfaces: $200/month

4. Log Management Add-on

  • Additional 10GB Logs: $10/month

5. Real User Monitoring Add-ons

  • 500K Page Views & 5 Sites: $24/month
  • 5M Page Views & 50 Sites: $124/month
  • One Mobile App add-on for Mobile APM with up to 100,000 end users: $99

Features

  • Use your logo
  • Website Monitoring
  • White-labelled Site24x7 Control Panel
  • Agent based Server Monitoring
  • Separate account for each customer
  • AWS Monitoring
  • Single login across customers for the MSP
  • Network Monitoring
  • Provide access to end-customers
  • Application Performance Monitoring
  • Simplified licensing model
  • Real User Monitoring (Web)
  • Public Status Page for Customers
  • Web Transaction (Browser) Monitoring
  • Availability status across Customers
  • Email, SMS and Voice alerts
  • MSP NOC View
  • Third Party Integrations
  • Unified Alarms Management
  • RESTful API
  • Unlimited Customer Accounts
  • Site24x7 iOS & Andriod App
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Disclaimer: The pricing details were last updated on 25/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Site24x7 FAQs

Site24x7 is Network Monitoring Software. Site24x7 offers the following functionalities:

  • Resource Management
  • Bandwidth Monitoring
  • Diagnostic Tools
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring

Learn more about Site24x7 features.

The pricing for Site24x7 starts at $9.00 per month. Site24x7 has 9 different plans:

  • Starter (Website Monitoring) at $9.00 per month.
  • Starter (Infrastructure) at $9.00 per month.
  • Pro (Website Monitoring) at $35.00 per month.
  • Pro (APM) at $35.00 per month.
  • MSP at $45.00 per month.
  • Classic (Website Monitoring) at $89.00 per month.
  • Elite (Website Monitoring) at $225.00 per month.
  • Enterprise (Website Monitoring) at $449.00 per month.
  • Enterprise Plus Web (Website Monitoring) at $899.00 per month.

No, Site24x7 does not offer a free plan.

Learn more about Site24x7 pricing.

Yes, Site24x7 provides API.

Ask the Community View Community

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Site24x7 Reviews

OVERALL RATING
4.2
Based on 91 Rating(s)
Rating Distribution
  • 50 %
  • 27.5 %
  • 2.5 %
  • 0 %
  • 5 %
SHARE YOUR EXPERIENCE Write a Review
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Filter by Source
NyaSource : financesonline.com
(Reviewed on 19 December 2020)
If you want to see how your business tools are doing, Site 24x7 is the best thing to use.

PROS & CONS

What are the best aspects of this product?

This tool has been beneficial in terms of scaling apps and launching multiple projects for clients. I get the reports on time, which I use for research and comparative analysis.

What aspects are problematic or could work better?

I don't see anything wrong with the product. This is something that I need to keep our operations running smoothly.

What specific problems in your company were solved by this product?

It helps me move forward with my projects at a faster pace. I love using the remote monitoring app randomly to test how programs are functioning all at the same time.

Are you a current user of this product?

No

...more
SeamusSource : financesonline.com
(Reviewed on 10 December 2020)
It's good enough to help monitor stuff behind your business.

PROS & CONS

What are the best aspects of this product?

Site 24x7 is different from other monitoring apps because it works with any gadgets in the office. Using 24x7 gives me peace of mind that we won't be experiencing any severe downtimes or issues daily.

What aspects are problematic or could work better?

The more devices and software we have to scan, the more money we spend on the product. I wish that they could send us more personalized reports of all the data collected and a corresponding explanation on our emails so it would save me time to go through the network and server reports each working day. I find that more convenient on my end, so I could easily assign my staff to look at the issues and have them fixed ASAP.

What specific problems in your company were solved by this product?

Employees are no longer disappointed or frustrated whenever they experience lags in their computers. Thankfully, our IT team has been granted remote access to each PC to address all concerns right away.

Are you a current user of this product?

No

...more
EstelleSource : financesonline.com
(Reviewed on 07 December 2020)
Monitoring all IT tools is now more convenient by using Site 24x7.

PROS & CONS

What are the best aspects of this product?

Before shifting into Site 24x7, I spent hundreds of dollars each month for five separate apps to keep track of all our company tools and systems and ensure that they are all in excellent condition. I realize that I am spending way too much money just on tracking tools that are no longer practical. That is why I decided to stick with Site 24x7 because it can support many apps and assets without worrying about compatibility issues. Also, I can pull up reports anytime that I need to check out how all of our systems and web-based applications are working for us to meet our deadlines.

What aspects are problematic or could work better?

One of our primary challenges is configuring each app's settings to keep track of accurate and real-time performance. This is a constant struggle bit just for me but also for my staff members.

What specific problems in your company were solved by this product?

We used to get many complaints from our clients that our services are latent and most of them are not getting what they paid for. So we decided to use 24x7 to determine and fix issues ahead of time. Now we have fewer problems, and our clients give us more positive feedback, which is good for employee morale.

Are you a current user of this product?

Yes

...more
RashadSource : financesonline.com
(Reviewed on 20 September 2020)
I can use one tool to check all resources.

PROS & CONS

What are the best aspects of this product?

With site24x7, I realized that I am saving good money each year. It means that I only need one single tool to monitor all the activities happening within company tools. Plus, the implementation process is smooth.

What aspects are problematic or could work better?

Not a perfect monitoring tool, but something can be done to make things better.

What specific problems in your company were solved by this product?

Suitable for round the clock monitoring of all essential company apps.

Are you a current user of this product?

No

...more
Consultant in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 06 July 2020)
"Monitoring made simply"

What do you like best?

To have all monitoring available with a complete product, very easy to implement and since we are a MSP we can rebrand have all costumers in the platform and rebrand it.

What do you dislike?

Some of the pre-built monitoring thresholds could be improved...

What problems are you solving with the product? What benefits have you realized?

Monitor all our costumers IT platforms.

...more
Consultant in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 06 August 2019)
"Smartest way to monitor servers"

What do you like best?

It is easy to use, works as expected and is quite quick to set up. Using it for my severs health monitoring and performance monitoring.

What do you dislike?

At present, I do not have any point but remote access of server without login will also added if possible.

What problems are you solving with the product? What benefits have you realized?

No need to monitor servers. It do it for me. I also track resource consumption.

...more
Source : g2crowd.com
(Reviewed on 30 April 2019)
"Site24x7 1 year review"

What do you like best?

A wide range of monitoring tools, ease of configuration and use.

The hosted solution proposed is trouble free for us, zero efforts needed.

The Site24x7 solution is EXTREMELY rich in capabilities, we probably use 20% of its capabilities to manage servers, DB, webapps. We can add new servers to monitor in roughly 10 minutes of work, extremely fast and simple.

What do you dislike?

At times, the many monitoring tools can be confusing.

Recommendations to others considering the product:

Ask for a try out, great way to testing the application

What problems are you solving with the product? What benefits have you realized?

We have been in the business of professional webapp hosting, for many worldwide customers, for more than 15 year. We need to be very reactive when an application or server runs into problem. Site24x7 allows us such reactivity that our customers require.

...more
Source : g2crowd.com
(Reviewed on 24 January 2019)
"Complete easy and intuitive monitoring platform"

What do you like best?

we needed to offer a value-added solution with a server monitoring system, and after evaluating several alternatives between free and commercial software solutions, sites24x7.com fulfilled what we needed, since we were able to quickly implement and monitor the servers our clients, offering very complete real-time reports.

sites24x7 not only monitors servers on the windows platform, but also linux and network devices, detecting failures or resource problems such as memory status or disk space, and this allows corrective action to be taken promptly before unfortunate events occur.

What do you dislike?

it is a complete platform, and one that evolves continuously.

Recommendations to others considering the product

I recommend it with an easy-to-use monitoring platform, full mobile integration, and low cost vs. other solutions.

What business problems are you solving with the product? What benefits have you realized?

Companies need to have their 24x7 active systems and sites24x7.com provides us with the resources to monitor and sense the services, generating email and SMS alerts, to take corrective measures quickly.

...more
Source : g2crowd.com
(Reviewed on 23 January 2019)
"Good alternative to monitor your sites. "

What do you like best?

It is easy to use, works as expected and is quite quick to set up. A highlight is that the plug-in system allows simple Python-based scripts to be mounted anywhere on the servers. Other highlights are system interfaces, password services, the remote desktop and the calendar. Remote control capabilities allow your computer to remotely access end users by connecting to their active sessions or remotely access unattended computers. We're there to respond faster to problems

What do you dislike?

It is very extensive that can be lost in the web interface, some functions could be a little simpler to manage. it would also be good if we could get email reports with real graphics and information in the email versus attachments. In addition, analyzing AI data would really be useful to provide information about which assets/countries/hours/days are the slowest/worst in a given period so that we can fix things. Despite all this is good software and it does its job.

Recommendations to others considering the product

It's a pretty good tool that I would recommend to see if you need a standard (e.g. operating system type monitoring and for me it works as a complement to other monitoring software like New Relic, SQL Monitor with its own specific pros. and cons ...

What business problems are you solving with the product? What benefits have you realized?

I can now track most of our IT assets from the Windows server, IIS and externally hosted web applications. You even have the option to track AWS and Azure as well. When it comes to reports, what surprised me is that I haven't even configured the weekly report, but they take into account the basic needs and are configured immediately and are in my inbox with a full time activation and deactivation. The alerts are quite flexible and there is direct integration with PagerDuty. Recently, we installed web application monitors using their tool to create synthetic transactions and they work excellently, which gives us better visibility of the application and if it is working, not just "up".

...more
Source : g2crowd.com
(Reviewed on 20 January 2019)
"Single tool to track your complete IT Asset"

What do you like best?

Before i was using multiple tools to track my IT assets but now i can track all most all our IT assets right from Windows server, IIS and externally hosted web applications. Even it has option to track AWS and Azure as well. When it comes to reports, what it surprised me is i have not even configured weekly report but they have consider the basic needs and it is configured out of the box and its in my inbox with complete up and down time. Availability/Up-time/Downtime report based on different location is a plus.

What do you dislike?

Configuring Network element is not easy as configuring website and servers.It took little time to follow the instruction to configure

Recommendations to others considering the product

If you are a service provide or a SaaS based solution provider, then its a must for you.It will certainly add value to the customer for better support and to track your downtime and performance

What business problems are you solving with the product? What benefits have you realized?

Before using Site24X7, when ever our server is down (Web application server, we use to get a call from the customer to fix it and our support team is at the receiving end. But now we are getting the notification first and our service team is proactively alerting it to the concern stakeholders to take action quickly.

...more
Read All Reviews

Videos on Site24x7

Site24x7 Screenshots

Site24x7 Demo - SQL Server Monitoring
Site24x7 Demo - Website Monitoring
Site24x7 Demo - Real User Monitoring
Site24x7 Demo - Mobile Application Performance Management
Site24x7 Demo - Docker Monitoring for DevOps and IT Ops
Site24x7 Demo - Network Performance Monitoring for DevOps and IT Operations
Site24x7 screenshot
Site24x7 screenshot
Site24x7 screenshot
Site24x7 screenshot
Site24x7 Demo - SQL Server Monitoring
Site24x7 Demo - SQL Server Monitoring
Site24x7 Demo - Website Monitoring
Site24x7 Demo - Real User Monitoring
Site24x7 Demo - Mobile Application Performance Management
Site24x7 Demo - Docker Monitoring for DevOps and IT Ops
Site24x7 Demo - Network Performance Monitoring for DevOps and IT Operations
Site24x7 screenshot
Site24x7 screenshot
Site24x7 screenshot
Site24x7 screenshot

Download white papers and ebooks on Site24x7 View All Downloads

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