UserZoom Pricing, Reviews and Features (April 2024)

About UserZoom

UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful products. It helps companies schedule criteria related to digital experience performance, monitor it over time, compare it with the competitors besides aligning with generated business results. Further, the unified portal can be used by organisations to standardise UX metrics and questions in real-time, capture user-centric information and behavioural leads. Data stored within UserZoom is protected under TRUSTe’s Privacy Seal and SOC2 Type 2 certified portal. It is also compliant with the US-EU Privacy Sheild policy. Companies can also trust the solution to learn UX research best practices, get access to unlimited online courses and work along with a fixed research partner. The best part is, organisations can customise their working infrastructure within UseZoom based on the number of target users, specialised profiles handled, international needs and daily UX research.

Screenshots & Videos

Pricing

Free Trial Not Available
UserZoom Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

99%
Reviews

89%
Momentum

61%
Popularity

80%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

UserZoom Awards

# 2 Most Worthy Software UX Software
Q3 2021

# 7 Fastest Growing Software UX Software
Q3 2021

# 2 Most Popular Software UX Software
Q3 2021

UserZoom Features

Show Feature Explanation

Show Missing Features

UX Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

99%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Heatmaps

Heatmaps show where users have clicked on a page

Animation

Helps doing motion design and animate the transitions for making UI elements lively

UserZoom Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Basic Custom

Features

A single platform
Unlimited seats
Enterprise-level security
True partnership
Access the right users

Custom Custom

Every digital team has their own unique needs. Customize plans for volume of daily UX questions, the variety of them, the validity standards to meet needs, and the research expertise you demand.

Features

Volume of daily UX research
International research needs
Specialized profiles you need to target
Number of users you typically target
UX research workshops to improve team skills.
Full-service UX research needs to meet expertise or volume required

Disclaimer: The pricing details were last updated on 05/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UserZoom Pricing.