Userlytics

About Userlytics

Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors' assets. It helps them to optimise their services to customers, user interface and overall experience. Userlytics comes with advanced video capture and editing tools that record tests, hyperlinked annotation, automate transcriptions and highlight reels for both moderated and unmoderated UX testing. The platform uses advanced quantitative metric systems, such as time on task and success/ failure metrics, rating questions and more to test the products effectively. Userlytics helps to optimise the information architecture (IA) of websites, apps and prototypes by analysing participants’ mental model as they categorise and search for items. The platform allows users to easily launch a moderated UX test or an interview by scheduling a live conversation. It is an in-browser platform which means that there is no need for participants to download any application to take part in a survey.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $49.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

90%
Momentum

66%
Popularity

91%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

NA

Modes of Support

Business Hours, Online

Userlytics Awards

# 1 Most Worthy Software UX Software
Q3 2021

# 3 Fastest Growing Software UX Software
Q3 2021

# 1 Most Popular Software UX Software
Q3 2021

Userlytics Features

Show Feature Explanation

Show Missing Features

UX Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Heatmaps

Heatmaps show where users have clicked on a page

Animation

Helps doing motion design and animate the transitions for making UI elements lively

Userlytics Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Quick & Easy (Pay As You Go) $49.00 $49.00 per user

Features

1 Seat or Account
Unmoderated Participants fromthe Userlytics Panel
Unmoderated Participants provided by you or a 3rd party
All Digital Assets (Prototypes, Websites, Mobile Apps...)
Unlimited Concurrent Testing
Branching Logic
Advanced Metrics
Picture-in-Picture Recording
Test Annotations
Bring your own Users
Privacy Protection
QA Reviews of each Panel Participant Result
Unlimited Storage of Results
ISO 27001 Certification

Enterprise (Pay As You Go) $69.00 $69.00 per user

Features

Unlimited Seats or Accounts
Unmoderated Participants fromthe Userlytics Panel
+1 free BYOU Participant provided by you or a 3rd party for every purchased Userlytics Panel Participant.
Moderated & Unmoderated Testing
All Digital Assets (Prototypes, Websites, Mobile Apps...)
Unlimited Concurrent Testing
Branching Logic
Advanced Metrics
Picture-in-Picture Recording
Test Annotations
Bring your own Users
Privacy Protection
QA Reviews of each Panel Participant Result
Unlimited Storage of Results
ISO 27001 Certification

Custom (Pay As You Go) Custom

Create your customized plan for specific projects and unconventional profiles

Includes professional services for analysis, reporting and more.

Features

All Digital Assets (Prototypes, Websites, Mobile Apps...)
Unlimited Concurrent Testing
Branching Logic
Advanced Metrics
Picture-in-Picture Recording
Test Annotations
Bring your own Users
Privacy Protection
QA Reviews of each Panel Participant Result
Unlimited Storage of Results
ISO 27001 Certification

Starter $399.00 $399.00 per month

Features

1 Seat or Account
Unmoderated Participants provided by you or a 3rd party
All Digital Assets (Prototypes, Websites, Mobile Apps...)
Advanced Metrics
Bring your own Users
Unlimited Storage of Results
Card Sorting
Unlimited Concurrent Testing
Picture-in-Picture Recording
Privacy Protection
Screener questions
Tree Testing
Branching Logic
Test Annotations
QA Reviews of each Panel Participant Result
Unlimited Storage of Results
Screener Questions
Highlight Reels
Card Sorting
Tree Testing
ISO 27001 Certification

Premium $499.00 $499.00 per month

Features

2 Seats or Accounts
Unmoderated Participants provided by you or a 3rd party
All Digital Assets (Prototypes, Websites, Mobile Apps...)
Advanced Metrics
Bring your own Users
Unlimited Storage of Results
Card Sorting
Unlimited Concurrent Testing
Picture-in-Picture Recording
Privacy Protection
Screener questions
Tree Testing
Branching Logic
Test Annotations
QA Reviews of each Panel Participant Result
Unlimited Storage of Results
Screener Questions
Highlight Reels
Card Sorting
Tree Testing
ISO 27001 Certification

Advanced $999.00 $999.00 per month

billed Yearly

Features

5 Seats or Accounts
Unmoderated Participants provided by you or a 3rd party
All Digital Assets (Prototypes, Websites, Mobile Apps...)
Advanced Metrics
Bring your own Users
Unlimited Storage of Results
Card Sorting
Unlimited Concurrent Testing
Picture-in-Picture Recording
Privacy Protection
Screener questions
Tree Testing
Branching Logic
Test Annotations
QA Reviews of each Panel Participant Result
Unlimited Storage of Results
Screener Questions
Highlight Reels
Card Sorting
Tree Testing
ISO 27001 Certification
Unmoderated Participants from the Userlytics Panel :] From $19 per Participant (Participants are purchased in packs of 50, 100 or 500)
Moderated Participants provided by you or a 3rd party : From $10 per Participant (Participants are purchased in packs of 50, 100 or 500)
50 Participants Included
Moderated Participants from the Userlytics Panel : From $138 per Participant (Participants are purchased in packs of 50, 100 or 500)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 05/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Userlytics Pricing.

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Userlytics Reviews

User Rating

4.1/5 (Based on 223 Ratings)

Ratings Distribution

Excellent
53.8%
Very Good
29.1%
Average
4%
Poor
1.8%
Terrible
11.2%

Do You Use Userlytics?

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Review Summary

Userlytics is generally praised for its intuitive interface, ease of use, and ability to provide valuable insights into user behavior. Reviewers appreciate the platform's features such as session recordings, heatmaps, and surveys, which help them understand how users interact with their products. Additionally, the customer support team is often mentioned for their responsiveness and helpfulness. However, some reviewers have expressed concerns about the pricing and occasional technical issues. While the platform is generally considered to be a valuable tool for user research and feedback collection, some users have suggested that it may not be suitable for businesses with limited budgets or those requiring highly customized solutions.

Pros

Offers a userfriendly interface, enabling seamless navigation and effortless data analysis.
Provides indepth insights into user behavior, allowing businesses to make datadriven decisions.

Cons

Limited customization options, hindering the ability to tailor the platform to specific business needs.
Occasional technical glitches, resulting in disruptions to the user experience.

Userlytics User Reviews

AI-Generated from the text of User Reviews