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Updated on: October 6, 2022
UserTesting - UX Software
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97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

UserTesting

Get real-life feedback from actual customers in a systematized way
(1,498 Ratings) Write Review

What is UserTesting and how does it work?

UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss.

UserTesting Features Show All Features

UserTesting Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Francisco, California / +1 888-877-1882
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Official Website http://www.usertesting.com/
Category UX Software

UserTesting Pricing

Pricing ModelQuotation Based
Individual
Custom

Features

  • Up to 15 video sessions
  • Access to expansive UserTesting panel
  • Access test templates
  • Basic testing capabilities
Enterprise
Custom

Features

  • Advanced testing capabilities
  • Administrative controls
  • Enhanced video player
  • Advanced recruiting capabilities
  • Professional services
  • Quantitative metrics
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 22/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UserTesting pricing.

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UserTesting Reviews

OVERALL RATING
4.1
Based on 1,498 Rating(s)
Rating Distribution
  • 70.5 %
  • 16.4 %
  • 3.2 %
  • 2.4 %
  • 7.5 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on UserTesting

Getting Started
Getting Started
UserTesting: The Human Insight Platform

UserTesting Screenshots

UserTesting
Available Tests
My Recruit
PI Panel
Live Conversation
UserTesting
UserTesting
Available Tests
My Recruit
PI Panel
Live Conversation

UserTesting FAQs

UserTesting is UX Software. UserTesting offers the following functionalities:

  • User Research
  • User Journeys
  • Usability Testing
  • Unmoderated Testing
  • Screen Activity Recording
  • Prototyping
  • For Websites
  • For Mobile
  • Animation

Learn more about UserTesting features.

No, UserTesting does not provide API.

Customers

Microsoft
Microsoft
Expedia
Expedia
FamilySearch
FamilySearch
Everynote
Everynote

UserTesting Integration

Slack
(35011 RATINGS) Business Instant Messaging Software

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com