UserTesting Pricing, Reviews and Features (April 2024)

About UserTesting

UserTesting as a feedback generating platform, lets UX research teams, eCommerce managers, marketers, designers and product managers collect real-life experiences of a selected group of customers in the form of video and audio recordings. The generated feedback helps brands identify specific areas within customer experience which need to be improved. This way they also get to test small prototypes before going for bulk production. Further, a dedicated full-service research team along with comprehensive online tools helps businesses inflict research methodologies like A/B Testing, Competitive benchmarking, focus groups, longitudinal testing and more. Startups and top-graded companies located throughout the globe depend on the software to get their job done in real-time. Additionally, UserTesting gets rolling in four simple steps, making it easier for the brands. Data security is a priority factor for the software, industry-leading controls and top graded encryption facilities are being used to prevent unauthorized damage, access and data loss.

Screenshots & Videos

Pricing

Free Trial Not Available
UserTesting Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

98%
Reviews

92%
Momentum

67%
Popularity

92%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Business Hours, Online

UserTesting Features

Show Feature Explanation

Show Missing Features

UX Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

98%

User Research

Helps to study user behavior through task analysis and feedback methods

User Journeys

Helps to measure the overall experience the user had while interacting with the system

Usability Testing

Helps in finding if the system is user-friendly from the end-user perspective

Unmoderated Testing

Helps conducting tests on fairly functional websites

Screen Activity Recording

Allows recording every screen action during the user's session

Prototyping

Helps increasing product design efficiency and enhances accuracy

For Websites

Allows the application to run on websites

For Mobile

Allows the application to run on mobile apps

Animation

Helps doing motion design and animate the transitions for making UI elements lively

Heatmaps

Heatmaps show where users have clicked on a page

UserTesting Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Individual Custom

Features

Up to 15 video sessions
Access to expansive UserTesting panel
Access test templates
Basic testing capabilities

Enterprise Custom

Features

Advanced testing capabilities
Administrative controls
Enhanced video player
Advanced recruiting capabilities
Professional services
Quantitative metrics

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 22/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UserTesting Pricing.