Home/UX Software/UXCam
Updated on: August 2, 2021
What is UXCam ?
UXCam - UX Software
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

UXCam

Web-based UX software for mobiles
(57 Ratings) Write Review

UXCam UX software offers reliable and credible software solution for enhancing user experience. This software helps in conducting usability testing as well as user research. You will find this software very helpful in locating and identifying where your web visitors have clicked on your web pages as it features heatmaps. Usability testing feature will help you understand if or not the site is user-friendly from the end-user’s point of view. Screen activity recording permits taking a note of every single activity the user is doing on-screen during her session. This web-based UX software can be run on Android and iOS native mobile devices with ease and efficiency.

UXCam Features Show All Features

UXCam Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California / +1 947-888-9226
Deployment SaaS/Web/Cloud Category UX Software

UXCam Pricing

Pricing ModelFree Trial , Freemium , Quotation Based
Free
Free

Features

  • 2500 monthly sessions
  • 250 user recordings
  • 1 user license
  • Email Support
Premium
Custom

Features

  • Up to 5 million monthly sessions
  • Up to 1 million user recordings
  • Up to 20 user licenses
  • Priority Support
Enterprise
Custom

Features

  • Custom monthly sessions & recordings
  • Custom user license
  • Dedicated Customer Success Manager
  • Legal Review & SLA
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 28/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about UXCam pricing.

UXCam FAQs

UXCam is UX Software. UXCam offers the following functionalities:

  • Heatmaps
  • For Mobile
  • Screen Activity Recording
  • Usability Testing
  • User Journeys
  • User Research

Learn more about UXCam features.

Yes, UXCam provides API.

Ask the Community View Community

UXCam Alternatives UXCam Alternatives

96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Smartlook
(958 RATINGS)
Smartlook
Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out...
Visit Website
UXCam vs Smartlook
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Userlytics
(57 RATINGS)
Userlytics
Userlytics is a remote user testing platform that allows individuals and companies to test their websites, prototypes, mobile apps and even competitors'...
Visit Website
UXCam vs Userlytics
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
UserZoom
(61 RATINGS)
UserZoom
UserZoom is an Insight Management platform for digital teams, helping them gather, share and analyse CX and UX insights across the business to generate useful...
Visit Website
UXCam vs UserZoom
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Lookback
(30 RATINGS)
Lookback
Lookback is a powerful user research software that helps businesses monitor the usage levels of their own apps and websites. The platform can be used to...
Visit Website
UXCam vs Lookback
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
PlaybookUX
(12 RATINGS)
PlaybookUX
PlaybookUX is the easiest way to find out how users interact with a company's product. Businesses can get fast, comprehensive AI analyzed video feedback that...
Visit Website
UXCam vs PlaybookUX
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Optimal Workshop
(16 RATINGS)
Optimal Workshop
Optimal Workshop is an advanced User Experience (UX) research solution that provides businesses with intuitive user research tools to improve the UX of their...
Visit Website
UXCam vs Optimal Workshop
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
UsabilityHub
(22 RATINGS)
UsabilityHub
UsabilityHub is a comprehensive user testing and usability research platform that helps developers to find design issues early, preventing them from wasting...
Visit Website
UXCam vs UsabilityHub
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
UserBob
(3 RATINGS)
UserBob
UserBob is a usability testing platform that helps businesses to test their apps or websites. It recruits people and provides them with a task to perform on...
Visit Website
UXCam vs UserBob
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Dovetail
(42 RATINGS)
Dovetail
Dovetail is a reliable customer experience software as well as qualitative data analysis tool. As a data analysis tool, it comes loaded with suitable features...
Visit Website
UXCam vs Dovetail
83% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sticky
Sticky
Sticky by Tobii Pro is a self-service online platform that combines online survey questions with webcam eye tracking and emotion recognition, making advanced...
Visit Website
UXCam vs Sticky

UXCam Reviews

OVERALL RATING
4.8
Based on 57 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
Sort By
Filter by Source
Aleksandr ASource : g2crowd.com
(Reviewed on 19 November 2020)
"This is the best product I've used."

What do you like best?

We really like the service, everything is very easy to connect and configure in a couple of clicks. I liked the heatmaps, with their help I was able to understand how users behave in the application. This is the best product I've used.

What do you dislike?

there are small problems with ios on react native

https://github.com/uxcam/react-native-ux-cam/issues/8

What problems are you solving with the product? What benefits have you realized?

we solve user behavior problems. We are looking for reasons that stop the user from buying products

...more
Olivier DSource : g2crowd.com
(Reviewed on 13 November 2020)
"Uxcam, essential for any mobile team"

What do you like best?

Ease of getting started. install SDK, get the key and voilà ! (there is a bit much work though if you want your event and screen name in but....)

Large spectrum of functionalities, especially the Funnel view is nice and usefull

Uxcam gives a very good way to debug during development or do support with users to understand what happened with the video recording and playbacks

very supportive onboarding and customer success team

very reactive product management (listen to feature request from clients, bring new things regularly)

GDPR focused

it's one of the best mobile "analytics" on market with strong focus on user experience

What do you dislike?

Interface is somewhat "clumpsy" or cluttered from time to time

plans on uxcamr site are not explicit enough with what is cinluded/limited or not

perhaps pricing model a bit expensive in the long run (i wish they had other more fexible models)

What problems are you solving with the product? What benefits have you realized?

Understand what led to issues for app debugging during development-> sequence of events and playback

Do support with users to understand what happened with the video recording and playbacks

Conversion analysis with funnel and screeen flow

...more
Ikechi NSource : g2crowd.com
(Reviewed on 10 November 2020)
"UXCam Benefits!"

What do you like best?

I really love the session replays, hotspots, and funnels I’m able to see within UXCam

What do you dislike?

I’m excited for the improvements to segmentation coming soon!

What problems are you solving with the product? What benefits have you realized?

Helps us more easily track and improve our customers user experience

...more
Appy VSource : g2crowd.com
(Reviewed on 02 November 2020)
"Love UXCam!"

What do you like best?

The ability to see what users are doing in the app. A lot of times we have been able to see bugs in UXCam that we couldn't replicate otherwise.

What do you dislike?

Nothing yet. We love everything about it so far.

What problems are you solving with the product? What benefits have you realized?

User testing is the biggest problem we're solving right now. Being a small startup, the free plan has been helping out. a lot.

...more
Jon KSource : g2crowd.com
(Reviewed on 30 October 2020)
"Finding Unreported Bugs"

What do you like best?

We had problems identifying issues that our development team could never re-create. With UXCam we were able to find the issue quickly and resolve it.

What do you dislike?

Session triggers could be a little clearer.

What problems are you solving with the product? What benefits have you realized?

We are solving unreported bugs at a very fast rate with the help of UXCam

...more
Avo MSource : g2crowd.com
(Reviewed on 27 October 2020)
"Finally a Mobile data analytics (Heatmap, session replay) tool that works great with React Native"

What do you like best?

We have been searching for the past 2 years for a mobile app analytics tool that has clear documentation and works great with React Native. UXCam solved this problem and we are looking to make our product better and discover qualitative and quantitative insights. It works great for the developers and product people.

What do you dislike?

Nothing to dislike as they are helping us to solve the specific problem with developer-friendly documentation and interface.

Recommendations to others considering the product:

If you are a startup and have a mobile app. Implement UXCam since day one, we did not have the luxury before 2 years. It will help you to get amazing insights from your customers

What problems are you solving with the product? What benefits have you realized?

We tried to use different tools but they did not support react native (or they supported with limitation). UXCam is helping us to get screen replays and heatmaps without any limitation.

...more
Gabriel FSource : g2crowd.com
(Reviewed on 22 October 2020)
"It is simple and complete, fantastic"

What do you like best?

1. Data collection is simple and customizable.

2. Wide variety of super useful data for user research.

3. It has helped us to find some bottlenecks and recognize errors and how to reproduce them.

What do you dislike?

It worked as we expected, we are very satisfied with the tool. They have done a great job, what we would like is to have support for typescript in the cordova dependency.

What problems are you solving with the product? What benefits have you realized?

We have found some design errors in our user flow that without UXCam it would have been very difficult to discover them.

...more
Seth SSource : g2crowd.com
(Reviewed on 16 October 2020)
"A consistently great and useful product"

What do you like best?

The ability to view screen recordings of users has been incredibly helpful in addressing bugs and usability issues.

What do you dislike?

Right now, we don't really have any issues with UXCam.

What problems are you solving with the product? What benefits have you realized?

This is the second company I've used UXCam with. At both companies, we've utilized UXCam to follow our user's journey through our app in order to debug and address usability issues throughout our apps. We've been able to identify when users are frustrated or don't understand certain features as well as bugs that aren't easily identifiable through logging and analytics.

...more
Alon ESource : g2crowd.com
(Reviewed on 02 October 2020)
"Insight that we can't live without."

What do you like best?

1. Being able to see how our users interact with the app.

2. Add layers of analytics in addition to the videos.

3. Additional information and metadata about every user is seamlessly collected and presented.

4. Really quick and responsive support team.

What do you dislike?

1. Their SDK is on the right way to be super friendly, but I wish they had typescript support.

2. I wish it was possible to subscribe to a paid plan without the assistance of a support team member.

3. Better support for react-native and screen names tracking.

4. Missing support for rage clicking detection.

What problems are you solving with the product? What benefits have you realized?

Being able to quickly and visually see the bugs and issues our users encounter.

We have a very complicated app that has a lot of non-deterministic behavior that is hard to follow with logs and error reporting. Visually seeing them makes it x100 easier to debug.

...more
Ali Safdar Hayat KSource : g2crowd.com
(Reviewed on 29 September 2020)
"Best Tool for Companies"

What do you like best?

This tool helped us a lot to find the hidden issues. We are a startup with very limited resources. And could not have large number of QA resources. So we tested our app with beta users. And this tool made it very simple to see what user can do with app. Heat maps, Where user is spending time, If anything goes wrong what user was doing, What was the state of the app. Which OS, phone app was on. The state of the memory, storage and processing. And the best part all shown visually to us.

What do you dislike?

I personally did not find anything. It worked as per my expectation.

What problems are you solving with the product? What benefits have you realized?

Finding Issues, How user is using app, Where user is spending time.

...more
Read All Reviews

Videos on UXCam

UXCam - Improve mobile app UX
UXCam - Improve mobile app UX
UXCam App Analytics - Session Replay, Heatmaps, Funnel Analysis

UXCam Slides

UXCam : Heatmaps tools website_apps
UXCam : Heatmaps tools website_apps

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com