Home/Collaboration Software/MURAL
Updated on: October 25, 2020
What is MURAL ?
MURAL - Collaboration Software : SaaSworthy.com
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

MURAL

Visual collaboration for remote teams
(212 Ratings) Write Review

MURAL enables innovative teams to think and collaborate visually to solve important problems. People benefit from MURAL’s speed and ease of use in creating diagrams, which are popular in design thinking and agile methodologies, as well as tools to facilitate more impactful meetings and workshops. Simply put what's on your mind on sticky notes. Then organize in lists, flowcharts, diagrams, frameworks, methods, and drawings to activate and align your team. Across the room or around the world, you can have more impactful meetings and workshops with MURAL.

MURAL Features Show All Features

MURAL Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Francisco, California
Deployment SaaS/Web/Cloud Mobile - iOS Installed - Windows Category Collaboration Software

MURAL Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
STARTER
$12 /User/Month

$12 per member per month billed annually

Features

  • Single workspace with unlimited murals and rooms
  • Facilitator Superpowers
  • FREE Unlimited anonymous collaborators
  • Collaboration software integrations, including Slack, MS Teams, Google, and JIRA
  • SOC 2 Type 2 certification and CCPA & GDPR compliance
  • Open education programs
  • Self service & email support
  • Pay by credit card
PLUS
$20 /User/Month

$20 per member per month billed annually

Features

  • Includes features of Starter plan, plus
  • FREE Unlimited guests
  • SAML or oAuth2 single sign-on
  • Priority support with SLA
  • Compliance exports
  • Education programs
  • Pay by credit card or invoice / ACH wire
Enterprises
Custom

Features

  • Enterprise-Ready Customer Experience Team
  • Centralized Admin, Settings, & Insights
  • Personalized Education Programs
  • Mobile Device Management
  • User Activity API
  • Billing Groups
  • IP Whitelisting
  • Private Database Instance and BYOK
  • Workspace Discoverability & Sign-Up Redirect
  • Custom Template Creation
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Disclaimer: The pricing details were last updated on 31/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

MURAL FAQs

MURAL is Collaboration Software. MURAL offers the following functionalities:

  • Task Management
  • Content Management
  • Brainstorming
  • Chat (Messaging)
  • Discussion Boards
  • Synchronous Editing

Learn more about MURAL features.

The pricing for MURAL starts at $12.00 per user per month. MURAL has 2 different plans:

  • STARTER at $12.00 per user per month.
  • PLUS at $20.00 per user per month.
    • MURAL also offers a custom plan based on the customer's request.

      Learn more about MURAL pricing.

No, MURAL does not offer a free plan.

Learn more about MURAL pricing.

No, MURAL does not provide API.

Ask the Community View Community

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MURAL Reviews

OVERALL RATING
4.8
Based on 212 Rating(s)
Rating Distribution
  • 91 %
  • 8.4 %
  • 0.6 %
  • 0 %
  • 0 %
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Boris KSource : g2crowd.com
(Reviewed on 31 August 2020)
"My Mural experience"

What do you like best?

Mural is a sophisticated and highly intelligent collaborative tool. Love it. Review collected by and hosted on G2.com.

What do you dislike?

Moving from edit to move mode can be tricky for inexperienced users. It's too easy to move something without knowing it at the time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer journeys, learning design, team collaboration. Review collected by and hosted on G2.com.

...more
Monika RSource : g2crowd.com
(Reviewed on 20 August 2020)
"Easy to use but powerful collaboration tool"

What do you like best?

It's easy to use and intuitive. It didn't take long to learn how to use it. Also templates are really handy - it's so much easier to start with something rather than nothing. Review collected by and hosted on G2.com.

What do you dislike?

I can't think of anything I don't like about MURAL. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for something that can replace a real whiteboard but with sticky notes that don't fall off after one day, MURAL should be your choice. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

While working from home, MURAL helps me to collaborate with my colleagues. And since I'm a UX researcher, I also use it as a whiteboard during my remote research sessions. I.e. it helps me visualise customer journeys or create empathy maps without having to be in the same room with participant. I like the opportunity to share my MURALs even with people who don't signed in, and collaborate with them. Love the voting tool and timer, really helpful when you conduct remote workshop or research session. And the option to capture real sticky notes with MURAL app and digitalise them to MURAL whiteboard brings a real WOW factor. :)

In case you want to know more and use MURAL really effectively, there's a nice knowledge base that helps with more complicated use cases. Review collected by and hosted on G2.com.

...more
Otto FSource : g2crowd.com
(Reviewed on 11 August 2020)
"Facilitating Co-Creation made easy :-)"

What do you like best?

The Mural user interface is super straight forward, was ensures that everyone you invite to a collaboration space finds their way without lot's of explaining. Yet, as a moderator or facilitator there are tons of more in depth tools and functions that allow you to steer the group dynamics and moderate the colaborations. Review collected by and hosted on G2.com.

What do you dislike?

Not much really, maybe that when uploading an image in a Mural the preview is always really low-res, and sometimes it takes a few secs for it to become high res and usable. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just get it, it's a great tool that will 10x your collaborations! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online team collaboration and facilitation of Unconference Events. It has been an indispensable tool in moving our workshop facilitation business online. It was also instrumental to moving all our Unconference and Leadership Events into an online space, where were able to retain a level of participant interaction and freedam that was quite similar to an actual live event. Review collected by and hosted on G2.com.

...more
Faye SSource : g2crowd.com
(Reviewed on 10 August 2020)
"Drive decision making and maintain engagement"

What do you like best?

I’ve used Mural for over 2 years now to run remote workshops with groups of up to 15 participants. My clients really love it! The best thing about it in my view is that you can build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action. I also like that you can invite people to collaborate with you without them having to pay for membership. I’m the Mural expert at my organisation, I’ve created a short course covering all the things people typically want to know about using the tool: https://www.udemy.com/course/2020-mural-masterclass-supercharge-your-virtual-workshops/?referralCode=55F947B2A42969737604 Review collected by and hosted on G2.com.

What do you dislike?

The only thing that used to bug me about Mural was the fact that you couldn’t identify participants who joined as visitors (one time collaborators appear as anonymous animals). I noticed recently that visitors can now add their name which is really useful.I expect this change came from Mural user feedback, they do seem to develop the features over time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Process mapping and improvement/re-engineering

Customer journey mapping

Ideation sessions

Obtaining feeds on new product and service development Review collected by and hosted on G2.com.

...more
User in Management ConsultingSource : g2crowd.com
(Reviewed on 05 August 2020)
"Excellent online collaboration and endless possibilities to manage remote teams in an efficient way!"

What do you like best?

I like that the platform is intuitive and flexible. you do not need much training in order to get started.

I signed up for Mural when the Covid-19 crisis required me to rethink my operations and find new ways to manage teams remotely. The upside with Mural is that it is very intuitive and versatile.

I can create my own templates as well as use existing. It is easy to use the catalog of templates and pick one to use as a foundation if you want to modify it. The teams I work with can access it simultaneously without any delays. I have hosted many different workshops in mural with different size teams and everyone can work and make updates in real time.

I really like and recommend the time management functionality that helps you lead the team through different steps and the ability for a team to vote. I have received a lot of positive feedback from companies when I have introduced them to Mural and many organizations have started to use Mural themselves afterwards.

Also, the Mural team is very friendly and helpful. They are ready to assist and fix things for you. Review collected by and hosted on G2.com.

What do you dislike?

I use Mural as a consultant working with different size companies in various industries.

One downside is that it can be difficult to get a good overview over the visibility settings when working with different organizations, when you do not want to share data between teams. As a consultant I am working with different companies and would like to keep them separated. Other than this, I have no negative comments at all. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are considering Mural you can always sign up for a trial. The Mural team is very helpful to get you going and there is a lot of educational material if you want to learn more. Make sure you learn how to set up things right from the start. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mural has enabled me to work remotely with different teams and host workshops in an efficient way. During the current situation I suddenly had to rethink work processes and find a new tool that would help me solve customer problems in a remote way. It allows for great engagement and is easy and flexible to use. I have been able to use Mural in various ways, ranging from customer journey mapping, design thinking and interactive workshops. Today I am not sure I will ever go back to a traditional workshop session with post-its and brown papers! Also, you can easily export results into excel or as a jpeg or PDF, which makes the analysis and compilation of data smooth and easy.

Mural solves business problems such as remote facilitation and efficiency. Organizations save time using Mural as you can easily share information and collaborate. Review collected by and hosted on G2.com.

...more
Sarah LSource : g2crowd.com
(Reviewed on 05 August 2020)
"I love Mural!"

What do you like best?

quick and easy collaboration with colleagues. Perfect for brainstorming and collecting ideas Review collected by and hosted on G2.com.

What do you dislike?

lots of work preparing a professional look. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- collect ideas

- visualize discussion

- kill ppt and excel Review collected by and hosted on G2.com.

...more
Fabrizio FSource : g2crowd.com
(Reviewed on 03 August 2020)
"Mural save my life"

What do you like best?

Collaborating among teams as natural as in presence, with the plus of documenting everything Review collected by and hosted on G2.com.

What do you dislike?

the fact that the mouse scroll is used for zoom and not for pan Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Don't leave office without mural. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Doing workshops online is the thing I'm solving with Mural. I've continued to do my offering during the lockdown and I've come up with a brand new digital offering Review collected by and hosted on G2.com.

...more
Alexandra FSource : g2crowd.com
(Reviewed on 29 July 2020)
"Solid Online Engagement"

What do you like best?

I love that I was able to take in-person design thinking, customer experience workshops into an online environment. The anticipation, level of creativity and engagement is always high-impact. Clients who are new to Mural are curious, then hooked! The benefit to online collaboration is the Mural can be accessed 24-7. This allows clients to continually progress outside the workshop. Review collected by and hosted on G2.com.

What do you dislike?

Occasionally there's lag, but I suppose we're all struggling with bandwidth now. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You want a product that at its best, mirrors the experience we used to have in person. A product that sets the stage with beautiful user experience, that is easy to learn, fun to work in. That's why I recommend Mural. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer experience, journey mapping, Lightning Decision Jams, brand/marketing personas, executive coaching discoveries, vision and values mapping, startup business strategies. Review collected by and hosted on G2.com.

...more
User in InsuranceSource : g2crowd.com
(Reviewed on 29 July 2020)
"Mural: A much needed tool for virtual collaboration during the difficult time due to Covid-19"

What do you like best?

The training resources are awesome, especially the frequency of live training as well as backstage pass were immensely useful in quick on-boarding. Review collected by and hosted on G2.com.

What do you dislike?

Not being able to copy-paste between murals, or I just do not not know how to do it! Also, it would be helpful if users are prompted to confirm their decision while deleting a board. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a highly useful tool for facilitating meetings that require a lot of visual collaboration. It helped us in keeping the participants engaged and excited about the work. Also, the support and training is amazing, it helps in reducing he learning curve. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I work in the design thinking/human centered design space requiring a lot of active participation in terms of voting, sketching. Facilitating those meetings virtually was only possible with Mural, it helped in keeping the participants engaged, organizing the content and making it fun for the participants. Review collected by and hosted on G2.com.

...more
Angelique MSource : g2crowd.com
(Reviewed on 28 July 2020)
"Exceptional Work Space for Visual Team Work and Engagement"

What do you like best?

customization, range of tools, templates Review collected by and hosted on G2.com.

What do you dislike?

learning curve for new users, pdf export Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Dive in, Mural is awesome, but not flawless. There is always room for improvement, and I really appreciate that they are constantly improving and innovating. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Groups make BIG progress working together visually on complex problems, speeds up collaboration time, equalizes input from stakeholders, asynchronous work keeps the momentum going, provides a visual map of progress, let's me incorporate my Graphic Recording work alongside template work for a truly robust group experience. Clients have been thrilled with their ability to visualize together in real-time. Review collected by and hosted on G2.com.

...more
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Videos on MURAL

MURAL - Go Digital First
MURAL - Go Digital First
Spreadsheets Today, Collaboration Tomorrow in MURAL
Adding content in MURAL
Inviting collaborators to your murals

MURAL Screenshots

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