Freshworks CRM is a customer relationship management software for sales and marketing teams to help them with their day to day processes. The software generates 10 times more qualified leads and close deals faster. It creates landing pages in minutes and attracts visitors as well. It also tracks all page visits and actions of the visitors at the site to analyse and convert them into leads. Freshworks CRM provides AI-powered chatbots offering relevant chat facilities with website visitors. It also creates tailored email campaigns besides generating cost-effective leads for sales. The Freddy AI feature of the software identifies businesses’ best leads and focuses on converting them into sales. Freshworks CRM improves revenue predictability with highly accurate forecasting. Its AI-based deal insights find the best deals to close in less time. The software nurture leads with the help of targeted campaigns, supports customers with useful information and builds deeper relationships.
Read morePricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Advanced Automation
Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.Omnichannel Customer Engagement
Unified management of customer interactions across multiple channels, including web, mobile, and social media.Predictive Analytics
Advanced analytics for predicting customer behavior and sales opportunitiesIoT Integration
Leveraging Internet of Things devices for enhanced data collection and analysisCustomization
Helps to customize the system for use in industry-specific use casesStandard Features
Real-time Data Sync
Allows to synchronize with other systems for up-to-date information across platformsDedicated Phone Line Integration
Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call trackingCustomer Segmentation
Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leadsOpportunity Management
Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.Sales Force Automation
Streamlined management of the sales cycle from lead to closeOrder Management
Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic wayFree Trial
Available
Pricing Options
Freemium ( Limited Features )
Premium Plans ( Subscription )
Pricing Plans
Free Free
Features
Growth (Customer-for-Life Cloud) $29.00 $29.00 per user / month
billed Yearly
For small and fast growing businesses that need an all-in-one CRM
Features
Add-ons
1. Active Contacts :
2. Phone credits : Starting from $25
3. Workflows : Ten Workflows per month at $10
Pro (Customer-for-Life Cloud) $69.00 $69.00 per user / month
billed Yearly
Best for larger teams that want to scale and build efficiency
Features
Add-ons
1. Active Contacts :
2. Phone credits : Starting from $25
3. Workflows : Ten Workflows per month at $10
4. WhatsApp Business : $49 per month
Enterprise (Customer-for-Life Cloud) $125.00 $125.00 per user / month
billed Yearly
Built for enterprises who need customization and control
Features
Growth (Sales Cloud) $29.00 $29.00 per user / month
billed Yearly
For small sales teams who want to accelerate growth
Features
Add-ons
1. Phone credits : Starting from $25
2. Workflows : Ten Workflows per month at $10
Pro (Sales Cloud) $59.00 $59.00 per user / month
billed Yearly
For sales teams who want to increase efficiency and performance
Features
Add-ons
1. Phone credits : Starting from $25
2. Workflows : Ten Workflows per month at $10
3. WhatsApp Business : $49 per Month
Enterprise (Sales Cloud) $99.00 $99.00 per user / month
billed Yearly
For large businesses that need advanced customizations
Features
Growth (Marketing Cloud) $19.00 $19.00 per month
billed Yearly
For small marketing teams who want to build and grow an audience
Features
Add-ons
1. Active Contacts
Pro (Marketing Cloud) $59.00 $59.00 per month
billed Yearly
For marketing teams who need to scale and personalize campaigns
Features
Add-ons
1. Active Contacts
2. WhatsApp Business : Ten Workflows per month at $10
Enterprise (Marketing Cloud) $99.00 $99.00 per month
billed Yearly
For large businesses that run more campaigns and need advanced metrics
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 02/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Freshworks CRM Pricing.
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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What is Freshworks CRM used for?
Freshworks CRM is CRM Software. Freshworks CRM offers the following functionalities:
Learn more about Freshworks CRM features.
What are the top alternatives for Freshworks CRM?
Here`s a list of the best alternatives for Freshworks CRM:
Does Freshworks CRM provide API?
Yes, Freshworks CRM provides API.
Vendor Details
San Mateo, CaliforniaContact Details
+1 650 513 0514
https://www.freshworks.com/crm/
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