Plivo

About Plivo

Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo.

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Pricing

Free Trial Not Available
Offers Custom plan.
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep)

Plivo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Pay as you go NA

SMS

Regular Phone Numbers - $0.0050 / sms to send and $0.0000 / sms to Receive

Toll Free Numbers - $0.005 / sms to Send and $0.005 / sms to Receive

Short Codes - $0.005 / sms to Send and $0.005 / sms to Receive

Phone Numbers

Regular Phone Numbers - $0.8000 / month

Toll Free Numbers - $1.0000 / month

Short Codes (Billed quarterly)

Plivo Leased (Regular) - $3000 / quarter

Plivo Leased (Vanity) - $4500 / quarter

Voice Calls

Regular Phone Numbers - $0.0120 / min and $0.0085 / min

Toll Free Numbers - $0.0030 / min and $0.0210 / min

SIP Phone, Browser or App Calls - $0.0030 / min and $0.0030 / min

Phone Numbers

Regular Phone Numbers - $0.8000 / month

Toll Free Numbers - $1.0000 / month

Custom Custom

Features

Collaboration Tools
Reporting/Analytics
Conference Calls
Bulk Messaging

Contact the vendor for detailed pricing information

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 23/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Plivo Reviews

User Rating

4.5/5 (Based on 874 Ratings)

Rating Distribution

Excellent
69.8%
Very Good
20.4%
Average
2.4%
Poor
0.8%
Terrible
6.6%

User Sentiments

Reliable SMS API, Competitive Pricing, Easy to Use API, Comprehensive Documentation

Account Suspensions, Unreliable Support, Inconsistent SMS Deliverability, Poor International Number Availability

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Review Summary

Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues.

Pros

Scalable and reliable SMS and voice services with global reach.
Easytouse dashboard and API for seamless integration.
Competitive pricing and flexible plans for various business needs.

Cons

May not be suitable for businesses with highly complex communication requirements.
Limited customization options for advanced users.
Occasional issues with call quality and message delivery.

Plivo Reviews

AI-Generated from the text of User Reviews

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