Zingtree Pricing, Reviews and Features (April 2024)

About Zingtree

Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree.

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Pricing

Free Trial Available
Starts at $8.00. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

70%
Reviews

60%
Momentum

61%
Popularity

75%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

Available

Modes of Support

Business Hours, Online

Zingtree Features

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Show Missing Features

Call Center Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

70%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.

Zingtree Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Starter $8.00 $8.00 per month

$8 Per Month Billed Yearly ($96) or $12 Per Month Billed Month-to-Month

40 End-user Sessions
12 Agent Credits
1 Author

Professional $39.00 $39.00 per month

$39 Per Month Billed Yearly ($468) or $49 Per Month Billed Month-to-Month

350 End-user Sessions
60 Agent Credits
5 Authors
Awesome Analytics

Business $79.00 $79.00 per month

$79 Per Month Billed Yearly ($948) or $99 Per Month Billed Month-to-Month

1000 End-user Sessions
150 Agent Credits
10 Authors
Awesome Analytics

Corporate $239.00 $239.00 per month

$239 Per Month Billed Yearly ($2,868) or $299 Per Month Billed Month-to-Month

4000 End-user Sessions
500 Agent Credits
30 Authors
Awesome Analytics

Enterprise Custom

Enterprise Self-Hosting
Fully customizable (Source code license)
Easy to setup
Total Security
Frequent updates
Fully functional
API Access

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zingtree Pricing.