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About Zingtree

Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    72%
  • Momentum
    61%
  • Popularity
    75%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • Business Hours, Online

Zingtree Features

Call Center Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%

Outbound Call Center

Allows your agent to make outgoing calls

Inbound Call Center

Allows you to receive an incoming call from customers

Concurrency Support

Allows you to manage multiple calls concurrently

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Progressive Dialer

Auto dials and connects agents to calls answered by live persons

Predictive Dialer

Automatically dials to list of phone numbers

Queue Management (Calls)

Allows you to control call queues and distributes call equally

IVR Support

Interactive voice recognition routes the caller to the right agent

Auto Call Recording

Automatically records all the ongoing calls.

Call Monitoring

Allows you listen to all inbound and outbound calls.
Zingtree Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zingtree Pricing.

Zingtree Alternatives

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Zingtree Reviews

User Rating

4.4/5 (Based on 185 Ratings)

Rating Distribution

  • Excellent

    52.4%
  • Very Good

    38.9%
  • Average

    7.6%
  • Poor

    1.1%
  • Terrible

    0%

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Videos on Zingtree

Zingtree FAQs

What is Zingtree used for?

Zingtree is Call Center Software. Zingtree offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center

Learn more about Zingtree features.

Does Zingtree provide API?

Yes, Zingtree provides API.

Zingtree Contact

Vendor Details

United States

Contact Details

Not available

https://zingtree.com/application/call-center.php

Social Media Handles

Customers

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Zingtree Integrations

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