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TalkDesk

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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zingtree logo
Call Center Software

4.4 94 user ratings

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TelebuHub logo
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Overview

Description Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. Read more TelebuHub is a single-window software that’s loaded with all the tools and applications you need to manage an inbound, outbound or blended call center on the cloud or onsite. Host inbound, outbound or blended call centers with multiple IVR processes. Design your own IVR flow, define service levels & manage everything in real-time. Inbuilt CRM, Ticket Management, Knowledge Management System & Agent Scorecards. Use preview, progressive, or predictive dialers or trigger prerecorded voice broadcasts. A single view dashboard for agents, team leads, managers & back-office employees. Read more
Pricing Options
  • Free Trial Available
  • Starts at $8.0. Offers Custom plan.
  • Free Trial Not Available
  • TelebuHub Offers Custom plan.
SW Score & Breakdown

72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    75%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    62%

Features

Total Features
2 Features
5 Features
Common Features for All
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Medium Business
    • Small Business
    • Individuals
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.4/5 94 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      52.4%
    • Very Good

      38.9%
    • Average

      7.6%
    • Poor

      1.1%
    • Terrible

      0%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $8.0. Offers Custom plan.
    • Free Trial Not Available
    • TelebuHub Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $8.00 $8.00 per month

    Professional $39.00 $39.00 per month

    Business $79.00 $79.00 per month

    Corporate $239.00 $239.00 per month

    Enterprise Custom

    TelebuHub Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Vendor information

    Company Details Located in: United States Located in: Hyderabad, India
    Contact Details

    Not available

    https://zingtree.com/application/call-center.php

    +91-40-23120000

    https://www.telebu.com/hub

    Social Media Handles

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