Zingtree vs Truly Comparison

Remove All ADD PRODUCT Zingtree Truly	72% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zingtree Call Center Software (185 Ratings)	88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Truly Call Center Software (225 Ratings)
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ADD PRODUCT	72% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zingtree Call Center Software (185 Ratings)	88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Truly Call Center Software (225 Ratings)
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Overview

Summary

Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. ..show more

Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software. ..show more

Features

Auto Call Recording Automatically records all the ongoing calls.
Call Monitoring Allows you listen to all inbound and outbound calls.
Concurrency Support Allows you to manage multiple calls concurrently
IVR Support Interactive voice recognition routes the caller to the right agent
Inbound Call Center Allows you to receive an incoming call from customers
Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
Outbound Call Center Allows your agent to make outgoing calls
Predictive Dialer Automatically dials to list of phone numbers
Progressive Dialer Auto dials and connects agents to calls answered by live persons
Queue Management (Calls) Allows you to control call queues and distributes call equally

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

United States

San Francisco, CA / +1 855-976-8759

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Starter $8 /Month $8 Per Month Billed Yearly ($96) or $12 Per Month Billed Month-to-Month 40 End-user Sessions 12 Agent Credits 1 Author Professional $39 /Month $39 Per Month Billed Yearly ($468) or $49 Per Month Billed Month-to-Month 350 End-user Sessions 60 Agent Credits 5 Authors Awesome Analytics Business $79 /Month $79 Per Month Billed Yearly ($948) or $99 Per Month Billed Month-to-Month 1000 End-user Sessions 150 Agent Credits 10 Authors Awesome Analytics Corporate $239 /Month $239 Per Month Billed Yearly ($2,868) or $299 Per Month Billed Month-to-Month 4000 End-user Sessions 500 Agent Credits 30 Authors Awesome Analytics Enterprise Custom Enterprise Self-Hosting Fully customizable (Source code license) Easy to setup Total Security Frequent updates Fully functional API Access View Price Page	Growth $65 /User/Month Features Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Unlimited Minutes, SMS, MMS & Numbers Call Monitoring & Recording Inbound IVR, Call Center Local Presence, Voicemail Drop Standard Reporting Enterprise Custom Features International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Email Tracking Salesforce Data Enrichment Salesforce Analytics (Cadence, Opportunity, Funnel) API Access Dedicated Account Team View Price Page

Compare Zingtree vs Truly

Zingtree

Truly

Overview

Features

TECHNICAL DETAILS

Pricing

SCREENSHOTS

INTEGRATIONS

ALTERNATIVES