LiveZilla Pricing: Cost and Pricing plans

LiveZilla Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( One-time license )

Pricing Insights for Live Chat Software

The Average Cost of a basic Live Chat Software plan is $19 per month.
61% of Live Chat Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 43% offer a Freemium Model Allows users to access basic features at no cost..

LiveZilla ONE Free

Features

1 Operator or Bot : Free
Non-expiring perpetual License
LiveZilla Apps
LiveZilla Knowledge Base
LiveZilla Statistics and Reports
LiveZilla GeoTracking
Unlimited Maximum number of Websites and Domains
Unlimited Maximum number of concurrent Chats and Tickets
Unlimited Maximum number of Contacts and Customers

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LiveZilla PRO $218.23 $218.23 One-Time Payment

New License / Initial Purchase

2 Operators or Bots : $219.33
3 Operators or Bots : $263.2
5 Operators or Bots : $411.25
10 Operators or Bots : $767.66
Unlimited Operators and Bots : $1206.32

Features

Includes features of LiveZilla ONE plan

The software offers Competitive Upgrade and Version Upgrade pricing options. For further details, contact the vendor.

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 04/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

LiveZilla FAQs

How much does LiveZilla cost?

The pricing for LiveZilla starts at $218.23 per one-time payment. LiveZilla has a single plan:

LiveZilla PRO at $218.23.

LiveZilla also offers a Free Plan with limited features.

Learn more about LiveZilla pricing.

Does LiveZilla offer a free plan?

Yes, LiveZilla offers a free plan.

Learn more about LiveZilla pricing.

Compare LiveZilla Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
LiveZilla	218.23	-	-		LiveZilla Pricing
Comm100	0	-	-	+	Comm100 Pricing
tawk.to	-	-	-	-	tawk.to Pricing
Crisp	25	per month	per user	+	Crisp Pricing
Tidio	24.17	per month	-	+	Tidio Pricing
Provide Support	8.25	per month	-	+	Provide Support Pricing
eGain Chat	-	-	-	-	eGain Chat Pricing
LiveChat	16	per month	per user	+	LiveChat Pricing
Intercom	59	per month	-	-	Intercom Pricing
Helpshift	-	-	-	-	Helpshift Pricing

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LiveZilla Features

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Live Chat Features

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Knowledge Database

Lets you have an access to all your past chat history and documents

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Help Desk Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Multi-language Support

Available in multiple languages to support global customers

LiveZilla Integrations

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LiveZilla Pricing

Pricing Insights for Live Chat Software

LiveZilla FAQs

Compare LiveZilla Pricing Against Competitors

Free Software Alternatives to LiveZilla

LiveZilla Alternatives

LiveZilla Features

Live Chat Features

Help Desk Features

LiveZilla Integrations

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