HyperDial

HyperDial uses transparent per user pricing. The Base plan is free at $0, then paid plans are Starter at $17, Growth at $27, and Business at $37 per user per month when billed annually. Enterprise pricing is custom. Choosing annual billing saves up to 25% versus paying monthly.

Yes. HyperDial has a genuinely free Base plan at $0 with no expiry and no seat charge, so you can test click to call, inbound answering, voicemail, and messaging on your own numbers before paying. Paid dialler plans start at $17 per user per month.

HyperDial supports several dialling modes in one platform: click to call and click to dial queues, a power dialler that automatically calls the next lead, and predictive dialling for high volume outbound teams. It also retries on a second caller ID when a carrier rejects a call, so more of your list is reached.

Yes. Predictive dialling is available on the Business plan, alongside local presence numbers that help lift answer rates. It connects reps to answered calls and reduces idle time between conversations, which suits high volume outbound and cold calling teams that want to maximise talk time.

Yes. HyperDial records and transcribes calls automatically, with conversation search across your full archive. Teams use this for coaching, quality assurance, dispute resolution, and compliance. Custom retention and redaction controls are available for regulated industries.

Yes. Conversation intelligence is included as a core feature rather than a paid add on. HyperDial turns recorded and transcribed calls into searchable insights and coaching data, helping managers understand what happens on calls and improve team performance based on real conversations.

HyperDial includes Agent Intelligence, which builds playbooks from your own calls, plus automatic recording and transcription, conversation search, multilingual IVR, and smart routing. These AI features help teams standardise what works on calls and get new reps productive faster.

Yes. HyperDial offers multilevel and multilingual IVR, smart routing by skill, language, and region, priority ring sequences, and overflow paths with queue callbacks. This helps callers reach the right agent quickly and reduces abandoned calls and wait times.

Yes. HyperDial includes an omnichannel inbox covering voice, SMS, MMS, the WhatsApp Business API, email, and social, so teams manage every customer conversation in one place instead of switching between separate tools.

HyperDial is built to fit sales and support workflows, with CRM owner routing that sends a returning caller to their own rep, and calls, recordings, and transcripts logged against your records. Reach out to the HyperDial team to confirm specific integrations for your stack.

HyperDial provides business phone numbers with included calling across 120+ countries. It also offers local presence dialling, so outbound calls can display a local caller ID to improve answer rates.

Yes. HyperDial is completely GDPR aligned and follows SOC-II best practices to ensure, customer managed encryption keys, data residency of your choosing, and custom retention and redaction. This makes it suitable for healthcare, finance, and other privacy sensitive teams.

HyperDial is fully cloud based and works through desktop, mobile, and browser apps, so distributed and remote teams can call from anywhere without extra hardware. There is nothing to install on a phone system, and updates are automatic.

HyperDial suits sales teams, support teams, contact centres, and distributed or remote teams. Outbound teams use the power and predictive diallers for cold calling, while support teams use IVR, smart routing, and inbound answering. It scales from a single team to multiple regions.

All the plan includes 24x7 phone support. Enterprise customers can add a contractual uptime SLA with a one hour response commitment. Desktop, mobile, and browser apps are backed by ongoing product updates.

Because HyperDial is cloud based with browser, desktop, and mobile apps, most teams can get started quickly without hardware. You can begin on the free Base plan within 2 mins, then add seats and advanced dialling as you scale.

The free Base plan has no seat charge. Paid plans have small minimums, for example two users on Starter, and Enterprise starts at 50 users. Annual billing offers the best value with up to 25% savings, and you can add seats as your team grows.

HyperDial covers the core capabilities buyers expect, including dialling, IVR, recording, and omnichannel messaging, and adds AI playbooks built from your own calls plus a genuinely free starting plan. Teams comparing options often value having conversation intelligence included rather than sold as an add on.

HyperDial is Call Center Software. HyperDial offers the following functionalities:

• Outbound Call Center
• Inbound Call Center
• Concurrency Support
• Live Chat
• Progressive Dialer
• Predictive Dialer
• Queue Management (Calls)
• IVR Support
• Auto Call Recording
• Call Monitoring

Learn more about HyperDial features.

Here`s a list of the best alternatives for HyperDial:

• Consio
• KrispCall
• CloudTalk
• CallTools
• CircleLoop

Yes, HyperDial provides API.

When small businesses select call center software, the ideal solutions strike a balance between user-friendliness, cost-effectiveness, and essential capabilities like IVR, call routing, and CRM integration. This allows them to scale customer support efficiently, avoiding overly complicated systems. Based on recent reviews, top contenders include:

Best for mid-market teams needing reliable cloud voice, omni-channel support, and strong CRM integrations.