Home/Call Center Software/contactSPACE
Updated on: May 26, 2022

What is contactSPACE ?

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contactSPACE - Call Center Software
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

contactSPACE

Get better outcomes with fewer efforts
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contactSPACE is an automatic and efficient contact centre software that comes with a plethora of innovative features. With this software, you can keep each and every call customized and on-message. Moreover, you can make the most-suitable contact at a precise time so that you get the best results with more conversations and fewer efforts. If you are not satisfied with the default interface then this software allows you to take control, and generate the best agent interface that you desire; thanks to the drag-and-drop visual editor. contactSPACE also comes with robust contact strategies as you can use post-call surveys, easily-customisable IVRs, diallers, call queues, and professional routing to produce a smooth experience to the consumers in your contact centre. In addition to that, you can use phone payments that are PCI-compliant, halting the recording at the time of transmission while managing the communication via the process.

contactSPACE Features Show All Features

contactSPACE Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Medium Business Small Business
API Location / Phone Number St Leonards, Australia / 1300 360 553
Deployment SaaS/Web/Cloud Category Call Center Software

contactSPACE Pricing

Pricing ModelSubscription
Silver
$105 /User/Month

Features

  • Initiatives : 10
  • WebRTC phones
  • Helpdesk support
  • Call recording
  • Interface editor
  • CallGuides®
  • Voice analytics**
  • Full reporting module
  • Agent dashboards
  • Monitoring dashboards
  • Preview dialler
Gold
$139 /User/Month

Features

  • Initiatives : Unlimited
  • Includes features of Silver plan, plus
  • Inbound
  • Outcome-driven templated SMS/email**
  • Progressive dialler
Platinum
$175 /User/Month

Features

  • Includes features of Gold plan, plus
  • CRM integration
  • Master database
  • Access to contactSPACE API
  • Live chat
  • Pre-connect status analyzer
  • Answering machine detection
  • Predictive dialler
Diamond
$239 /User/Month

Features

  • Includes features of Platinum plan, plus
  • Call-time optimization
  • Real-time DNC checker
  • Quality assurance
  • Pulse performance analytics
  • Extended inbound
  • playspace
  • Intellicast®
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Disclaimer: The pricing details were last updated on 05/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about contactSPACE pricing.

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TalkDesk
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Nextiva
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CallHippo
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eVoice
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CallTools
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CircleLoop
(96 RATINGS)
CircleLoop CircleLoop is a cloud-based business phone system that incorporates Pipedrive, assisting users in... read more
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Freshcaller
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ChaseData
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contactSPACE vs ChaseData

Videos on contactSPACE

Why We Do What We Do: The contactSPACE Philosophy Explained By Founder
Why We Do What We Do: The contactSPACE Philosophy Explained By Founder

contactSPACE Screenshots

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contactSPACE FAQs

contactSPACE is Call Center Software. contactSPACE offers the following functionalities:

  • Outbound Call Center
  • Inbound Call Center
  • Concurrency Support
  • Live Chat
  • Progressive Dialer
  • Predictive Dialer
  • Queue Management (Calls)
  • IVR Support
  • Auto Call Recording
  • Call Monitoring

Learn more about contactSPACE features.

Yes, contactSPACE provides API.

Customers

Skills Certified
Skills Certified
Ourtel
Ourtel
MonDial
MonDial
Astia
Astia
Public Outreach
Public Outreach
GiveTel
GiveTel

contactSPACE Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com